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All reviewsrailroad tracksthe sofa bedfeel like familybent over backwards to makerental carchecked in quicklynext morningextended stayoatmealrestaurants and shoppingnight stayother gueststhe hotel is cleanroad tripstaff was very friendly and helpfula great place to staysuite
I have been staying here since the beginning of July and my stay has been more than nice the staff is extremely thoughtful. Management seems to be very involved with the thoughts their guests. Above all I would recommend to family and friends.
I stay here a lot for work and I can safely say that not only do the amenities they have offer a refreshing change of pace from they regular hotel stay but the staff are perhaps the most friendly and involved group of people I've...More
The rooms here are very good. Amenities are very good. Overall, when things are good, this place is good.
But, you CANNOT in this day and age have you're while wifi system go down and NOT have one member of management hide and not be...More
1 Thank MatthewBlase
Response from Trey L, Manager at Residence Inn MonroeResponded 5 December 2016
Thank you MatthewBlase for letting us know about the issue you experienced with the internet. While it appears that the issue was isolated we are working with the company that monitors our network and make sure there is not a bigger problem. My staff usually...More
Residence Inn used to be a premium marque. What happened? Holes in the blanket, bathroom door would not shut and dinning room chair fabric was frayed. C'mon man! Pay attention to the details. Oh and the price? 230 dollars are you kidding me? What a...More
2 Thank Michael M
Response from Trey L, General Manager at Residence Inn MonroeResponded 11 November 2016
Thanks for addressing your concerns. Your feed back is greatly appreciated. I apologize for the issues you experienced during your stay. I've shared your concerns with our team, so that they can be corrected.
Thanks for staying,
We were in a one bedroom studio suite. The room was well maintained but a little older property. Breakfast was good "free hotel breakfast" fare. The stand out feature of this hotel was the friendly staff. We didn't have any issues but I'm sure they...More