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Hilton Garden Inn Shreveport

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Traveller (67)
Room & Suite (41)
Dining (8)

About

Location
Cleanliness
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Value
The Hilton Garden Inn Shreveport hotel is centrally located just off Interstate 20 in the premier Financial Plaza district. Near Shreveport Regional Airport, our comfortable Shreveport, Louisiana hotel is the perfect choice for business and leisure travelers. Place a bet at the nearby casino or enjoy a stroll through Shreveport’s scenic parks. Stay in a spacious guest room or suite at this Shreveport hotel, all of which offer complimentary high-speed internet access and bright, contemporary décor.Work out in the hotel’s fitness center with free weights and cardiovascular machines, or borrow a Stay Fit Kit® from reception to work out in the comfort of your room. Swim laps in the indoor swimming pool or enjoy a relaxing dip in the whirlpool spa. Start each day with a delicious cooked-to-order breakfast, and savor classic dishes at the Great American Grill® restaurant. Grab snacks and beverages from the 24-hour Pavilion Pantry convenience store, and keep up with work in the 24-hour business center. The hotel’s 3,212 sq. ft. Grand Ballroom accommodates up to 400 guests in elegant surroundings, and is perfect for conference and other social events.
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Property amenities
Pool
Restaurant
Free Parking
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Paid Internet
Self-Serve Laundry
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
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784Reviews
132Photos
5Q+A
60Room tips
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Popular mentions
Cheap rooms, not maintained, dirty, smell. Receptionist was rude. Lobby was in good condition. They appeared to be unwilling to put any money into the room. I was shocked and am a business Hilton traveler.
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Review collected in partnership with Hilton Garden Inn
Hotel's Favourite
Staff was very friendly and helpful. Facility clean. Omelet at breakfast was the best! I arrived late and the staff was very helpful. My room and bed was typical Hilton Garden Inn quality. The location next to the interstate was convenient for me, and I enjoyed a restful
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Review collected in partnership with Hilton Garden Inn
I was on a trip for my daughters cheer squad. You will get a quality stay here. But you will sacrifice the extras. Smaller TVs, Pool inaccessible, no USB ports only plug outlets. If not for the staff I probably wouldn’t stay at this location anymore.
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Review collected in partnership with Hilton Garden Inn
Response from ToureJ3, General Manager at Hilton Garden Inn Shreveport
Responded 2 weeks ago
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest amenities. I will address your feedback directly with our team. If there is anything else I can do for you, please contact me at the phone number or email below. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Again, we sincerely apologize!
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My stay at the Hilton Garden Inn Shreveport was excellent. All staff was awesome, very professional and friendly. Room was clean and comfortable. Fridge was not working but that wasn't a deal breaker for me! I also utilized the fitness center and it was very clean.
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Review collected in partnership with Hilton Garden Inn
We stayed here for one night. The only redemption for this Hilton property is the staff. Everyone working here that we encountered was so kind and helpful. The lobby area is nice and breakfast was good. The hotel is in need of a serious upgrade and a deep clean. We stayed in a
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Response from ToureJ3, General Manager at Hilton Garden Inn Shreveport
Responded 3 weeks ago
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room. I will address your feedback directly with our team. If there is anything else I can do for you, please contact me at the phone number or email below. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Again, we apologize for dropping the ball.
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There is a room behind the check-in counter, if I'm not mistaken. And yes, it is accessible any time for guests.
0 votes
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No free breakfast. Doubletree (also a Hilton Brand) usually does.
2 votes
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Late check-out is always possible if you ask at the hotel desk. If the hotel is not heavily booked, most hotels are usually very accommodating.
0 votes
Hi there- There is no problem in checking in at any time. If you would feel better about it, call me at the hotel later this afternoon as I will be there from 1-11 and I can tag your reservation with note that you will be arriving late. We do appreciate you choosing our hotel and I assure you that you will be pleased. Have a great day! Sherry Phillips 318-686-0148
2 votes
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Hi there! The pool is on the ground level. There is also a nice patio you can access. If you have additional questions, please let me know. Thanks- Sherry Phillips
0 votes
"Stay elsewhere."
"avoid this branch"
"Look for another hotel"
"Choose another hotel"
"Do not get room 178"
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PRICE RANGE
US$98 - US$153 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn shreveport regional airport / bossier city hotel shreveport
LOCATION
United StatesLouisianaShreveport
NUMBER OF ROOMS
140
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