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Holiday Inn Shreveport -I-20-Downtown

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Traveller (34)
Room & Suite (39)
Dining (5)
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Overview
  • Excellent28%
  • Very good18%
  • Average22%
  • Poor12%
  • Terrible20%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
All hotel details
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Rooms
May 6May 7
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1 room, 2 adults, 0 children
Standard Room
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Reviews (135)
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All reviewsbanquet facilitiesupon entering the roomholiday weekendroom was cleanwalking distancelocation is greatwould stay here againattendeesemployeeshousekeeperboardwalklouisianahorseshoe
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11 - 15 of 133 reviews
Reviewed 26 July 2017 via mobile

This was such a pleasant visit because of the staff. From the kind gentleman at the front desk who went out of his way to get my niece a stamp to mail her postcard. To the kindly woman running the restaurant for dinner and letting...More

Thank Jodi H
Response from CalistaF, Guest Relations Manager at Holiday Inn Shreveport -I-20-DowntownResponded 9 August 2017

Dear Jodi H: Thank you so much for your kind words, and for sharing your experience at our Holiday Inn Shreveport Downtown. It is our top priority to ensure that our guests enjoy an outstanding experience, and I look forward to sharing your feedback with...More

Reviewed 17 July 2017

The room was alright. The bathroom was a little on the dirty side. Looked like it hadn't been properly cleaned in quite some time. Rest of room was nice though it wasn't vacuumed in between us and the previous guests. The worst part is we...More

Thank Lturner245
Response from CalistaF, Guest Relations Manager at Holiday Inn Shreveport -I-20-DowntownResponded 18 July 2017

Dear Lturner245: Thank you so much for sharing your experience with us, and I sincerely apologize that we failed to meet your expectations. We typically do a much better job of impressing our guests. I have forwarded your comments to our management team so that...More

Reviewed 14 July 2017

the hotel covered for one another they have a restaurant in the hotel the price menu is a lot different from the prices in the restaurant they do not have of the stuff that is listed on the menu also it says kids 12 and...More

Thank lounurse2
Response from CalistaF, Guest Relations Manager at Holiday Inn Shreveport -I-20-DowntownResponded 18 July 2017

Dear lounurse2: Thank you so much for sharing your feedback with us. I regret to hear that you encountered the inconveniences that you've noted. We take a great deal of pride in our restaurant, and strive to keep our pricing consistent with other similarly tiered...More

Reviewed 10 July 2017 via mobile

The staff was beyond friendly!!! Julia was awesome! She quickly checked us in and made sure we were taken care of. The staff in the front desk and throughout the hotel always greeted us, and asked if there was anything further they can do to...More

Thank tonydude
Response from CalistaF, Guest Relations Manager at Holiday Inn Shreveport -I-20-DowntownResponded 18 July 2017

Dear tonydude: Thank you SO much for your kind words! I am so pleased that both Julia and JT were able to offer you prompt, friendly assistance, and I look forward to sharing your feedback with them. I know I speak on behalf of our...More

Reviewed 10 July 2017

On Jun 17th my family of 5 stayed at this (motel to discuss Family Reunion plans). It was booked a month if not a few days earlier, and we were told that we were confirmed for a King bed because initially our children were not...More

Thank Veta P
Response from CalistaF, Guest Relations Manager at Holiday Inn Shreveport -I-20-DowntownResponded 18 July 2017

Dear Veta P: Please allow me to apologize for the inconveniences you experienced during your time with us; I can assure you that we take the comments of our guests very seriously, and will addressing the issued you have noted. We are currently in the...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Meeting Rooms
Banquet Room
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$96 - US$146 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$96 - US$146 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
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Traveller (34)
Room & Suite (39)
Dining (5)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"A higher floor"
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"From my experience I cannot recommend a good room."
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"do not go there the hotel is right next to the train track and you have trains going thru every twenty min..."
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"Ask if there has been any updates since June 2017, if not - Don't stay here!!"
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