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Wingate by Wyndham Shreveport Airport

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Wingate by Wyndham Shreveport Airport
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119 Reviews from our TripAdvisor Community

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Showing 119: English reviews
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Lake Charles, Louisiana
Reviewed 1 week ago

We have stayed at this hotel for the past 7 or 8 years, formerly Fairfield by Marriott. We have never experienced the poor room service as we had this past weekend. We checked in on friday, 2/10/2017 and stayed two nights. We were out of the hotel for most of the day on saturday, but when we returned about 1:30...

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Helpful?
1Thank rivmaymex
Lanitta E, General Manager at Wingate by Wyndham Shreveport Airport, responded to this review

Hello Valued Guest, We sincerely apologize for the inconvenience we may have caused you during your stay here at the Wingate by Wyndham. After reviewing your comments about your recent stay, I have informed my HSK Supervisor of the issues you have encountered. We pride ourselves on bringing you the most comfortable and fresh rooms. If you are in the...

Fort Worth, Texas
Reviewed 3 weeks ago

The hotel room was just fine. Hotel was clean and beds were very comfortable. Staff was friendly. Breakfast was pretty standard but good. The rooms were quiet but the A/C was really noisy.. Fortunately it was cool enough where we just turned it off. Water too had an off taste and smell. A nearby restaurant was okay though. The confusing...

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Helpful?
Thank gjmagain
Lanitta E, General Manager at Wingate by Wyndham Shreveport Airport, responded to this review

Dear valued guest, We appreciate your business and value your concern. We absolutely want you to continue staying with us throughout our transition. We are a Wingate by Wyndham. We are going through our transition and removing and/or replacing a lot of material at the hotel. We understand that you were confused and we apologize for this confusion we have...

Reviewed 2 January 2017 via mobile

Great location right off the freeway. With plenty of food and a WalMart right here, you can get whatever you need while you stay. Staff was good and pleasant. Breakfast is good and out ready to go when you need it.

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Helpful?
1Thank MatthewBlase
Lanitta E, General Manager at Wingate by Wyndham Shreveport Airport, responded to this review

Hello Mr. MatthewBlase, We appreciate your kind words and most importantly, your business. Please come back and visit us the next time you are in the Shreveport, La area. We value our guest and we want to deliver quality service each time. Kindest Regards,

Cary, North Carolina
Reviewed 29 December 2016

Appears to be a little older than most Fairfield's but it was clean, the staff was friendly and the furniture was comfortable. We were only spending 1 night so we didn't need much else. Breakfast was the standard Fairfield offering. If you wanted more than there is a Cracker Barrel right next door.

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Helpful?
Thank Levon M
Sacramento, California
Reviewed 30 November 2016

Good Solid Marriott Property. A little aged amongst others. Solid customer service and polite personnel. Nice addition to Marriott rewards program by virtue of points. Close to the airport and downtown

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Helpful?
Thank Susheel K
Lanitta E, General Manager at Wingate by Wyndham Shreveport Airport, responded to this review

Dear Susheel K, Thank you for taking time to share the experience of your recent stay through Trip Advisor. Your feedback is truly valuable to us. I am delighted to know that we have impressed you with our solid customer service. If I may be of further service, please do not hesitate to contact me anytime. We look forward to...

Lake Charles, Louisiana
Reviewed 3 November 2016

We stay here frequently as it is very convenient to relatives homes. The front staff is very friendly and very efficient. The rooms are kept clean, the Continental breakfast is very good. It is convenient to shopping areas, Cracker Barrel next door and good food and margaritas at Nicky's Mexican Restaurant next to Cracker Barrel. It doesn't get anymore convenient...

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Helpful?
Thank rivmaymex
Yentl W, General Manager at Wingate by Wyndham Shreveport Airport, responded to this review

Dear Rivmaymex, Thank you for taking time to share your experience of your recent stay. Your feedback is truly valuable. I was delighted to learn that you had such a wonderful stay and that the front desk staff was friendly and efficient. We love to get such positive feedback from our guest, and I will definitely share this with the...

Rocheser,NY
Reviewed 30 October 2016

This hotel had a water main/roof leak issue and instead of not booking people, they booked us and gave us a room right next to where they had a very loud tornado fan trying to dry out a room. There were several rooms on that floor with this happening. Marriott customer service didn't know about this, either! The elevator was...

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Helpful?
1Thank 3swim3
Yentl W, General Manager at Wingate by Wyndham Shreveport Airport, responded to this review

Dear 3swim3, Thank you for taking the time to share your comments in regards to your recent stay at the Fairfield Inn Shreveport Airport. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for issues you encountered during your...

Reviewed 2 October 2016

Really a nice hotel with friendly staff. The room was clean and bed very comfortable. The breakfast was excellent and they did everything that I asked in my pre-check-in request. I don't think I could have asked for a better hotel with convent access to I-20 and gas stations.

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Helpful?
2Thank Thomas G
Yentl W, General Manager at Wingate by Wyndham Shreveport Airport, responded to this review

Dear Thomas G, Thank you for taking time to share the experience of your recent stay through Trip Advisor. Your feedback is truly valuable. I was delighted to learn that you had such a wonderful stay! We love to get such positive feedback from our guest, and I will definitely share this with the team to let them know that...

Reviewed 10 August 2016

I walked to a wal-mart across the street and 3 homeless people asked for money. These people are outside of my window where the curtains do not shut. i called the front desk and was told they try not to have woman on the first floor. NO ONE TOLD ME ANYTHING ABOUT THIS. What is the problem???? Make curtains without...

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Helpful?
1Thank lizanne w
Yentl W, General Manager at Wingate by Wyndham Shreveport Airport, responded to this review

Dear Lizanne W, Thank you for taking time to share your feedback with us from your recent stay. I am sorry to hear that you were approached by homeless people in the Walmart parking. I can understand how frustrating it must have been for you to not be able to close your curtains in your room. All of our rooms...

Reviewed 10 August 2016 via mobile

We traveled to Shreveport for a wedding, so it was only for the weekend. The beds in this hotel should have been replaced years ago! I'm glad we only stayed one night because my back has been hurting ever since!

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Helpful?
1Thank crystal k
Yentl W, General Manager at Wingate by Wyndham Shreveport Airport, responded to this review

Dear Crystal K, Thank you for taking the time to share your thoughts and comments in regards to your recent stay at the Fairfield Inn Shreveport Airport. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for your unpleasant...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Wingate by Wyndham Shreveport Airport

Address: 6245 Westport Avenue, Shreveport, LA 71129 (Formerly Fairfield Inn Shreveport Airport)
Region: United States > Louisiana > Shreveport
Price Range: $88 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Wingate by Wyndham Shreveport Airport 2.5*
Number of rooms: 105
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Also Known As:
Fairfield Inn Shreveport Airport Hotel Shreveport
Fairfield Shreveport
Shreveport Fairfield Inn
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Questions & Answers

Here's what travellers have asked, with answers from Wingate by Wyndham Shreveport Airport staff and other travellers.
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Questions? Get answers from Wingate by Wyndham Shreveport Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the west side will be away from the main road, but I had on on the east side and it was still quiet.”
 of 5 bubbles thomasgG9665TC, 2 Oct 2016 | Read review
“complain about the first floor”
 of 5 bubbles , 10 Aug 2016 | Read review
“ask front desk for room away from heavy local traffic and nearby I-20.”
 of 5 bubbles B7300FTharrys, 20 Jul 2016 | Read review
“Get a room that does not face the interstate.”
 of 5 bubbles Texcee, 3 May 2016 | Read review
“Ask for a room away from the highway”
 of 5 bubbles AnnC576, 20 Apr 2016 | Read review
5 of 5