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All reviewslake charlesfront deskmarriott pointsbox fanindoor poolnew orleansyogurtstayed two nightssan antonioroom was cleanawesome stayhandicapped roomminute drivecasino triphome away from homeenjoyed my staydefinitely stay here again
This hotel should not have the Marriott name even if its on the low end scale of the chain. I had roaches in the room. The heated pool was broken and the carpet, elevator and other areas are in bad shape.
Response from Karen J, General Manager at Fairfield Inn & Suites by Marriott Lake Charles SulphurResponded 3 weeks ago
I am so sorry for your experience with us. Here at the FairField Inn and Suites in Sulphur, La. we strive for excellence with every guest we have.
I hope this message finds you well,
Have a great day,
We booked a king room/upper floor in advance with Marriott points. When we arrived, a king room was not available, so they placed us on the 1st floor in a handicapped room with a king bed. Although the room was clean and presentable, we had...More
My husband and I stayed here on way from San Antonio to Nashville. The room was nice ,bed was comfortable and the heat control system was great. It was easy to have the room warm while watching Television and then cool to sleep. Breakfast was...More
While camping around the country a couple times a month while traveling we like to stay at a hotel for one night.
I call and spoke to Walter.he was great. I explained to him that we have a truck and travel trailer and wanted to...More
After a grueling day of driving, this hotel was a refuge. Walter, front desk, was professional, competent and very nice. He made arrangements by phone in a couple of minutes and when we arrived, our room was ready to go. We were offered late check...More