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Fairfield Inn & Suites Lake Charles Sulphur

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Fairfield Inn & Suites Lake Charles Sulphur
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138 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites Lake Charles Sulphur
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Showing 137: English reviews
Montgomery, AL
Reviewed 22 June 2014

Check in was easy and the front desk staff were very helpful and polite. Our room was quiet and the dehumidifier was nice. The eating options in town were limited. The indoor pool was chilly. Breakfast was good and the staff were friendly.

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Helpful?
Thank agashi24
Sarah S, Front Office Manager at Fairfield Inn & Suites Lake Charles Sulphur, responded to this review

Thank you so much for your wonderful review of our hotel! I am thrilled to see that you enjoyed your stay with us! We hope that you will stay with us again on any of your return trips to the Sulphur area!

Loudon, TN
Reviewed 28 May 2014

On our way home from a family funeral, we opted to stay at this property. As usual, we had a favorable experience; however, shortly after we entered our room, the next guests room key was keyed alike our room and they walked in on us. Needless to say, the lesson learned is to always put your latch and deadbolt upon...

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Helpful?
Thank SLiebbe
Sarah S, Front Office Manager at Fairfield Inn & Suites Lake Charles Sulphur, responded to this review

Thank you so much for your wonderful review of our hotel! I am so glad to see that you enjoyed your stay with us! We look forward to serving you on your future trips to the lake area!

Reviewed 19 May 2014 via mobile

This is a very nice property and lives up to the Marriott standards. The staff - from the manager to the cleaning staff - was friendly, professional, and helpful. The public areas were clean and tastefully decorated, as were the rooms. The rooms had plenty of space and were quiet. The breakfast was very good. It was easy to access...

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Helpful?
Thank Marsha R
Sarah S, Front Office Manager at Fairfield Inn & Suites Lake Charles Sulphur, responded to this review

Thank you for you wonderful review of our hotel! We strive to maintain excellent customer service, at a great price! I am so glad to see we could do both of those things for you. We hope to see you again on you future visits to the lake area. Safe travels!

Manchester
Reviewed 23 April 2014

The Fairfield Inn Suites in Lake Charles is located very close to the I10. So close, in fact, that the noise of the road is quite intrusive. However, the interstate is pretty much the only thing around the hotel. And there are no real facilities in the place either. My room was clean and comfortable, but the aircon was on...

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Helpful?
Thank twistedwheelnut
Sarah S, Front Office Manager at Fairfield Inn & Suites Lake Charles Sulphur, responded to this review

Thank you for your review of our hotel. I am sorry to see that we did not meet your expectations. We strive to meet and exceed all guest expectations. I apologize for any inconvenience you may have faced while staying with us. I do hope that you will give us another chance to meet your expectations.

Galveston, Texas
Reviewed 20 February 2014

I was charged seven charges for someone else's room. They refuse to remove the charges. Check your card, once they swipe it, YOURE SCREWED!! Found hair in one of the beds , asked for sheets and a blanket, was told by night front desk that he would bring it up. Didn't happen. Rude staff including male desk clerk and general...

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Helpful?
Thank kathydowers
Houston, Texas
Reviewed 29 December 2013

We were travelling to NOLA from Houston and decided to stop at the Fairfield to break up the 5 hour drive. We found the hotel just off of I-10. The parking lot was empty when we arrived. The lady that checked us in was nice. The room was ok however there was a dehumidifier in the room with a sign...

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1Thank SGCAVER12
Sarah S, Front Office Manager at Fairfield Inn & Suites Lake Charles Sulphur, responded to this review

Thank you for your review of our hotel. I am sorry to see that we did not meet your expectations. We have dehumidifiers in the rooms to help alleviate some of the discomfort caused by the extreme humidity in this area. I do apologize for any inconvenience it caused you. When Marriott implemented their new hot breakfast, consisting of scrambled...

Niwot, Colorado
Reviewed 18 December 2013

This is a typical Fairfield Inn. It has been updated, the rooms are the latest Fairfield design and the Lobby has been refreshed as well. What makes this place special is the people. They are what I call a "Yes" company. They work hard to accommodate whatever you may need, always with a smile. I have been staying here since...

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Helpful?
Thank Daniel G
Sarah S, Front Office Manager at Fairfield Inn & Suites Lake Charles Sulphur, responded to this review

Thank you for your wonderful review! I am so happy to see that you enjoyed your stay with us!We strive to make customer service our top priority. I am so glad to see that we succeeded during your visit to our hotel! We hope to see you again on all of your return trips to the Lake area!

Prescott Valley, Arizona
Reviewed 5 December 2013

Stayed here one night, just passing through. We were using Mariott points, and were upgraded to a suite.The suite was kind of wasted on us, but the thought was nice. Desk clerk was very pleasant and helpful. Room was clean and comfortable, bed comfy. ONLY negative was the ultra modern decor, but everyone's taste is different. Would definitely stay here...

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Helpful?
Thank MatriarchInTraining
Sarah S, Front Office Manager at Fairfield Inn & Suites Lake Charles Sulphur, responded to this review

We appreciate your great review of our hotel! I am glad to see our staff could help you during your stay with us. We cannot see you on your next trip!

West Covina, California
Reviewed 2 December 2013

This one is hidden behind others on Ruth Street but when you find it you will like it. The bed is excellent. You kind of ooze into it and you are asleep in moments. Staff was very helpful and efficient. Very pleasant stay, Thank you.

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Thank cronin1944
Sarah S, Front Office Manager at Fairfield Inn & Suites Lake Charles Sulphur, responded to this review

Thank you for your great review!I am so thrilled to see that you enjoyed your stay with us. We hope to see you again soon!

Texas
Reviewed 20 November 2013

First stay at this property, but will not be the last! Facility is clean, comfortable, and convenient. We reserved 8 rooms for a weekend baseball tournament, and everyone was more than satisfied. We used the indoor pool, workout facility, and were provided with a hot breakfast. The staff was most friendly and helpful. Lots of value for the price at...

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Helpful?
Thank whughh
Sarah S, Front Office Manager at Fairfield Inn & Suites Lake Charles Sulphur, responded to this review

Thank you very much for your great review of our hotel! I am beyond thrilled to see that you and your team enjoyed your stay with us. We hope to see you again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Fairfield Inn & Suites Lake Charles Sulphur

Address: 2615 Ruth St, Sulphur, LA 70665-7465
Region: United States > Louisiana > Sulphur
Price Range: $126 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Lake Charles Sulphur 2.5*
Number of rooms: 79
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Also Known As:
Fairfield Inn Lake Charles Sulphur Hotel Sulphur
Fairfield Inn Sulphur
Fairfield Sulphur
Sulphur Fairfield Inn
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Questions & Answers

Questions? Get answers from Fairfield Inn & Suites Lake Charles Sulphur staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room on the 5th floor on the north side of the building away from the highway noise.”
 of 5 bubbles icecolecarl, 20 Oct 2016 | Read review
“High floor away from the elevator”
 of 5 bubbles Profromdover12, 30 Jul 2016 | Read review
“We enjoyed our suite on the top floor.”
 of 5 bubbles MotherandGrandmother, 14 Nov 2015 | Read review
“In between Florida and Texas? If so stay here for low cost clean stop.”
 of 5 bubbles ChiefWayneFl, 22 Oct 2015 | Read review
“Hotel is right next to I-10, try to avoid interstate side.”
 of 5 bubbles dhcoxrn, 18 Jul 2015 | Read review
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