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Holiday Inn Express & Suites- Sulphur (Lake Charles)

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Holiday Inn Express & Suites- Sulphur (Lake Charles)
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83 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites- Sulphur (Lake Charles)
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Showing 81: English reviews
Needville, Texas
Reviewed 16 July 2016

This has been such a wonderful stay that I am taking the time to write a thank you letter and to the management and staff of the Holiday Inn Express, located at 102 Mallard Street, Sulphur, Louisiana. We have been here five nights and without exception this has been the nicest stay with the kindest, and most friendly personnel in...

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Thank rldraginis
Reviewed 12 July 2016

Came here to visit my boyfriend for his birthday. I was a bit nervous with the price, but the property, the people behind the desk, and the atmosphere were well worth the money. The beds were like sleeping on cotton balls, the room was clean and fresh smelling, and the desk staff were courteous and accomodating. I can't wait to...

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Thank Tiffany B
TaylorAGM, Manager at Holiday Inn Express & Suites- Sulphur (Lake Charles), responded to this review

We are so happy that we could help in making your boyfriend's birthday a special one! Thank you so much for all of the kind words. We can't wait to have you back!

new orleans
Reviewed 15 May 2016

We have stayed here twice this spring. Property is nicely maintained, beds comfortable, etc., but what stands out most is the quite genuine enthusiasm and caring concern we got from all the staff we met! From the front desk to the bubbly lady in the breakfast room, this place has obviously figured out how to select, hire and train people...

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Thank msreduch
TaylorAGM, Manager at Holiday Inn Express & Suites- Sulphur (Lake Charles), responded to this review

Thank you very much for staying with us and for the kind words about our staff. We take enormous pride in our team and are thrilled that guests are recognizing all of the effort they are putting into their jobs! We have passed on your review to everyone on staff to let them know what a great job they are...

Akron, Ohio
Reviewed 30 April 2016 via mobile

I usually stay at another area hotel, but it was sold out and this was the only one available in the area. The staff was very friendly, but the hotel was dirty and worn. The floors in my room were sticky, and I killed one roach and two millipedes in my room during my stay. The pillows and bed were...

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Helpful?
Thank Nuzzi34
Justin F, Manager at Holiday Inn Express & Suites- Sulphur (Lake Charles), responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the problems you have experienced during your stay due to the room conditions. I can assure you that these issues are not standard practice for our hotel. Rest assured that these issues will be looked into and corrected immediately. I really...

Reviewed 23 April 2016 via mobile

Staff was very friendly and helpful. This hotel is very nice, clean spacious rooms. They had one of the better breakfast buffets we have experienced in our travels. The location was good, several eating places close if you aren't adventuresome. The only negative is SMOKING is ALLOWED on the 3rd floor which drifts through slightly. We were really surprised smoking...

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Helpful?
Thank Joan h
TaylorAGM, Manager at Holiday Inn Express & Suites- Sulphur (Lake Charles), responded to this review

We're very happy that you had a great stay with us. We do apologize for any inconvenience you may have experienced by our smoking rooms on the third floor. We are in the process of phasing all of those out and transitioning into a 100% smoke-free facility. It is a time intensive process, but we hope to have it done...

Davis, Oklahoma
Reviewed 15 April 2016 via mobile

Really nice place to stay indoor pool resturant bar, room service, snack store in lobby. Excerise room and the pool water was warm all clean great beds... easily one of the better places to stay... staff was very polite and helpful as well.

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Thank linemanroadwife
TaylorAGM, Manager at Holiday Inn Express & Suites- Sulphur (Lake Charles), responded to this review

Thank you so much for the great review! Unfortunately, it looks like you were trying to write it for the full service Holiday Inn a few exits down, as we do not have a restaurant/bar, room service, or a snack store. However, we do have an indoor pool and spa, an excellent and attentive staff, a vending machine conveniently located...

Denham Springs, Louisiana
Reviewed 19 February 2016

Everything about this hotel was great. Kathy on the other hand went out of her way it seemed to make sure everything was right with my room. Kathy is a great asset to this hotel. I hope to see her every time i stay there. Thank you all for a great stay, Darryl Alexander EPS

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Thank Darryl A
Justin F, Manager at Holiday Inn Express & Suites- Sulphur (Lake Charles), responded to this review

Darryl- Thank you for sharing your great experience. We appreciate you taking the time to write a review. I'm glad to hear that Kathy made sure your visit was a good one. She will be excited to hear your comments. We hope to see you again soon!

Houston, Texas
Reviewed 15 February 2016

Very comfortable room and pleasant staff. Staff was very knowledgeable of local area and shared recommendations based upon what I was looking for. Breakfast had multiple offerings of good food. Certainly a nice place to stay and one I will visit in the future.

Review collected in partnership with this hotel
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Thank David F
Justin F, Manager at Holiday Inn Express & Suites- Sulphur (Lake Charles), responded to this review

David, Thank you for taking the time to share such a great review about your recent stay with us! We greatly appreciate the kind words. We hope to see you back in the near future.

Reviewed 9 February 2016

This is a relatively new HI Express which is comfortable, but overpriced, I felt. Everything worked OK and it was quiet at nights. The staff were friendly and the warm cookies were good around 6-7 PM.

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Thank Frank M
Justin F, Manager at Holiday Inn Express & Suites- Sulphur (Lake Charles), responded to this review

I would like to take this opportunity to thank you for choosing to stay with us and for sharing your feedback! I am excited that you experienced a comfortable stay with friendly service and enjoyed the freshly baked cookies! I am sorry to hear that you felt we were overpriced. Please fell free to contact me directly to discuss this...

Houston, Texas
Reviewed 8 February 2016

We have been to Sulphur several times and would not stay anywhere else. We call for booking a room and they know who we are. Roxanne, Mysti and Kathy are amazing people. We walk in and Kathy welcomes us home. WOW.-- Later we see Mrs. Roxanne. Treats us as if we are special and always willing with a smile.---- Mysti,...

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Helpful?
Thank Kay J
Justin F, Manager at Holiday Inn Express & Suites- Sulphur (Lake Charles), responded to this review

Thank you so much for selecting to stay with us again and again! We are always delighted to see you and enjoy getting to visit with you. We greatly appreciate your wonderful review! Thank you for taking the time to share your experience and for recognizing some of us by name. We look forward to your next visit!

39 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express & Suites Sulphur, Louisiana. Our hotel is located in the heart of Sulphur Industries short distances from Conoco, Citgo, PPG, Westlake Polymers, Sasol, Westlake Petro, Basell and Turner Industries. For the playful at heart we are minutes away from area Casinos - Isle of Capri, L'Auberge du Lac Casino and Golden Nugget Lake Charles. The horserace enthusiast will enjoy a day at Delta Down Horseracing and Casino. The Holiday Inn Express & Suites is also in the heart of Louisiana Hunting and Fishing. Enjoy a round of golf at Graywood Plantations Golf Course, National Golf Course, Frasch Park, Mallard Cove. Our hotel is also conveniently located near McNeese State University. Our dedicated and friendly staff is here to make your visit to the Sulphur - Lake Charles area 'Your Home Away From Home!' We would like to host your next Corporate Meeting or Training Event in our versatile conference / meeting space up to 150 ppl. ... more   less 

Additional Information about Holiday Inn Express & Suites- Sulphur (Lake Charles)

Address: 102 Mallard Street, Sulphur, LA 70665
Region: United States > Louisiana > Sulphur
Price Range: $197 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites- Sulphur (Lake Charles) 2.5*
Number of rooms: 84
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Questions & Answers

Questions? Get answers from Holiday Inn Express & Suites- Sulphur (Lake Charles) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room at another hotel”
 of 5 bubbles cwt2015, 5 Feb 2017 | Read review
“In back is slightly quieter, only because of Cracker Barrel restaurant in front.”
 of 5 bubbles TXYaYa1, 4 Dec 2016 | Read review
“The suite is very spacious and much worth any upgrade cost.”
 of 5 bubbles rldraginis, 17 Jul 2016 | Read review
“Try to get it on the side away from the highway, it can be a bit noisy.”
 of 5 bubbles 954tiffanyb, 12 Jul 2016 | Read review
“Position yourself as far distant as possible from the adjacent I-10, if you are a light sleeper.”
 of 5 bubbles msreduch, 15 May 2016 | Read review
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