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Holiday Inn Express & Suites- Sulphur (Lake Charles)

HIExpress.comUS$161*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Holiday Inn Express & Suites- Sulphur (Lake Charles)
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90 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites- Sulphur (Lake Charles)
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Showing 88: English reviews
Akron, Ohio
Reviewed 9 October 2015

I stayed at this hotel for 11 days for a business trip. The hotel itself is fine. Two annoyances were the loud air conditioner and fridge and feeling rushed the day of check-out by housekeeping. I put up the privacy sign on my door since I didn't want to have to rush out especially when my flight wasn't until much...

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Helpful?
Thank Kay M
AaronENichols80, Guest Relations Manager at Holiday Inn Express & Suites- Sulphur (Lake Charles), responded to this review

Thank you for letting us know who the experience at our hotel made you feel. We will be addressing the issue with the housekeeping staff to make sure they are not giving an impression of making our guests feel rushed to check out. That is not something that is typical of our team. I truly hate to hear you felt...

Houston, Texas
Reviewed 22 September 2015 via mobile

Made a quick trip from Texas to Sulphur, La. to check out a job and the surrounding area on the 18th of September. Found Job and now hotel. Well, we made no mistake here. First person that greeted was Chad. Very informative and comforting to us about the area. Made our reservation. Chad stated call on the way to see...

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Helpful?
Thank Kay J
AaronENichols80, Manager at Holiday Inn Express & Suites- Sulphur (Lake Charles), responded to this review

Thank you for taking the time to share such kind words about our hotel and team members. We are glad you chose to stay with us and we truly enjoyed getting to know you. We hope to see you again in the near future!

Schenectady, New York
Reviewed 10 August 2015

From: Sent: Monday, July 20, 2015 12:04 PM To: justin.foreman@shsllc.com Subject: Holiday Inn Express (Lake Charles) Justin I would like you to know that I stay at Holiday Inns across the country and I find the Lake Charles Holiday Inn is the best. The staff from the front desk to the maintenance department are great. There are two people I...

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Helpful?
Thank john s
AaronENichols80, Guest Relations Manager at Holiday Inn Express & Suites- Sulphur (Lake Charles), responded to this review

Thank you for the awesome comments! I showed them to both Bill and Jutta. Bill said that it is all about the guest and that it is his pleasure to help. Jutta expressed great appreciation for your comments. She said it is very rewarding to know that there are guests that appreciate what she does. It is because of employees...

Ocean Springs, Mississippi
Reviewed 29 May 2015

Like every other time, HIE shows their consistency again. From friendly staff and clean rooms to one minute pancakes this location let me say the next day... "I stayed at a Holiday Inn Express". I recommend this property.

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Helpful?
Thank css628
AaronENichols80, Manager at Holiday Inn Express & Suites- Sulphur (Lake Charles), responded to this review

Thanks for the awesome comments! We look forward to having you stay with us again!

Lexington
Reviewed 19 May 2015

Our intended overnight stay, in Beaumont, Texas, was closed due to a fire which had just broken out that morning. We decided to drive on and see what was available. We came to this Holiday Inn property in Sulphur, LA. They had a room. For $10.00 more, they had a breakfast special in their main floor restaurant. It was our...

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Helpful?
Thank Peter L
AaronENichols80, Manager at Holiday Inn Express & Suites- Sulphur (Lake Charles), responded to this review

We are so glad that you had a wonderful experience in a safe harbor away from the storm. The hotel you are describing is the beautiful Full Service Holiday Inn of Sulphur, LA. We are actually the Holiday Inn Express & Suites of Sulphur, LA. All guests of every Holiday Inn Product Hotel are important to us. We encourage you...

Texas
Reviewed 14 April 2015

Stayed here a few night while visiting family. The staff was very nice and there if you needed them. The breakfast was good and there was a nice lady keeping the food stocked and there was plenty of everything. The room was nice and comfortable. A big Thank You to everyone at the hotel for all you do for us....

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Helpful?
Thank OldTexan52
AaronENichols80, Manager at Holiday Inn Express & Suites- Sulphur (Lake Charles), responded to this review

We are so glad to hear that you enjoyed yourself while visiting our area. We look forward to your next trip and visit with us. Have an awesome Spring!!

Colleyville, Texas
Reviewed 9 February 2015

An easy to get to location right off the highway with plenty of free parking. The lobby, grounds and room were clean and well maintained. The rooms are starting the show their age but we didn’t notice any maintenance issues. The only issue we noticed was the shower, bathtub was very slick, there wasn’t any anti slip strips or an...

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Helpful?
Thank Mitch M
MgrSulphur, Manager at Holiday Inn Express & Suites- Sulphur (Lake Charles), responded to this review

Thank you for writing about your experience. We hope you hade a great trip. Is it possible you stayed at a different property? You mentioned our tree still being up in the lobby and ours was taken down and was not up during the time you mentioned. Regardless it sounds like you hade a great stay. We are glad to...

Saraland, Alabama
Reviewed 25 January 2015

HEI Sulphur, LA is what you come to expect from the HEI brand. Well maintained outside, clean spacious lobby, friendly staff and clean well appointed rooms. The beds were comfortable and the bathroom was clean and stocked with ample towels for two guests. Our only negative was an a/c unit that made an unusual noise (not loud) and toilet flush...

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Helpful?
Thank Donald F
MgrSulphur, Manager at Holiday Inn Express & Suites- Sulphur (Lake Charles), responded to this review

Thanks for taking the time to tell us about your stay with us. We hope to have you as a guest again soon!

Reviewed 12 January 2015

I stay at a lot of HIE hotels. This was $30 over the price we usually pay. Highway noise is very loud. We checked into our room and it smelled like a potpourri factory had exploded in there. It had a ridiculously strong Odor of fruity perfume. It reminded me of the lady at church that wears way to much...

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Helpful?
Thank Infopix
MgrSulphur, Manager at Holiday Inn Express & Suites- Sulphur (Lake Charles), responded to this review

Thank you for taking the time to write about your experience with our property. Your comments help us to better ourselves for guests in the future.

Universal City, Texas
Reviewed 4 January 2015 via mobile

Would not stay again priced too high for age and quality of hotel. Interstate noise quite audible from room. My mistake was thinking I should call ahead to have a reservation. If we had driven up would have left when quoted price since others in area. There were also bags for rewards members behind counter but we were not offered...

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Helpful?
Thank Pamela D
MgrSulphur, Manager at Holiday Inn Express & Suites- Sulphur (Lake Charles), responded to this review

We hate to hear that you feel that you did not receive what you paid for. We encourage you to contact us so we can make this right. We hope that you will visit us again when visiting our area.

39 photos of this hotel

Management photos: Courtesy of the property manager

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express & Suites Sulphur, Louisiana. Our hotel is located in the heart of Sulphur Industries short distances from Phillips 66, Citgo, Axiall, Westlake Group, Sasol, LyondellBasell and Turner Industries. For the playful at heart we are minutes away from area Casinos - Isle of Capri, L'Auberge du Lac Casino and Golden Nugget Lake Charles. The horserace enthusiast will enjoy a day at Delta Down Horseracing and Casino. The Holiday Inn Express & Suites is also in the heart of Louisiana Hunting and Fishing. Enjoy a round of golf at Graywood Plantations Golf Course, National Golf Course, Frasch Park, Mallard Cove. Our hotel is also conveniently located near McNeese State University. Our dedicated and friendly staff is here to make your visit to the Sulphur - Lake Charles area 'Your Home Away From Home!' We would like to host your next Corporate Meeting or Training Event in our versatile conference / meeting space up to 150 ppl. ... more   less 

Additional Information about Holiday Inn Express & Suites- Sulphur (Lake Charles)

Address: 102 Mallard Street, Sulphur, LA 70665
Region: United States > Louisiana > Sulphur
Price Range: $220 - $302 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites- Sulphur (Lake Charles) 2.5*
Number of rooms: 84
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Questions & Answers

Questions? Get answers from Holiday Inn Express & Suites- Sulphur (Lake Charles) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“South side are quieter.”
robertbernardg, 26 Mar 2017 | Read review
“Choose a room at another hotel”
cwt2015, 5 Feb 2017 | Read review
“In back is slightly quieter, only because of Cracker Barrel restaurant in front.”
TXYaYa1, 4 Dec 2016 | Read review
“The suite is very spacious and much worth any upgrade cost.”
rldraginis, 17 Jul 2016 | Read review
“Try to get it on the side away from the highway, it can be a bit noisy.”
954tiffanyb, 12 Jul 2016 | Read review
5 of 5
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US$161* /night
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Prices are for 1 room, 2 adults
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