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Delta Downs Hotel & Casino

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Traveller (65)
Room & Suite (24)
Dining (7)
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Overview
  • Excellent39%
  • Very good28%
  • Average16%
  • Poor7%
  • Terrible10%
Travellers talk about
“race track”(15 reviews)
“video poker”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
Suites
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Reviews (125)
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LanguageEnglish
46
35
21
9
13
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All reviewsrace trackvideo pokerlive horse racingslot machineshigh roller roomovernight staynice hotelnice roombed was very comfortablevalet parkingwait staff was very friendlygamblinghoustonrefrigeratorpayoutsaction
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1 - 5 of 124 reviews
Reviewed 1 week ago via mobile

First I'd like to say, I don't normally leave poor reviews. I prefer to give feedback to the manager rather than go public, but this has been an interesting trip with no real improvements at less than 48 hours into a 5 day stay. Upon...More

Thank Heidi K
Response from Chris J, Manager at Delta Downs Hotel & CasinoResponded 6 days ago

Thank you so much for taking the time to post a review, Heidi. We're so glad you're enjoying your visit despite your room issues. We truly strive for excellent customer service, and what you describe is definitely not up to our standards. We've shared your...More

Reviewed 3 weeks ago via mobile

Had a good time lost money but that is ok. Wait staff was very friendly and very prompt with drinks. Food was good not overly priced since it's a casino. The only bad thing I can think of was there are no live games and...More

Thank Justin V
Response from Chris J, Manager at Delta Downs Hotel & CasinoResponded 2 weeks ago

Thanks for taking the time to post just a nice review, Justin. We're glad you enjoyed your visit and hope to see you again soon!

Reviewed 3 weeks ago via mobile

Went on a Saturday night with friends and had a blast. The track is wide open, you can stand right at the edge to see the action up close. The casino area is small (no table games - just slots), but betting on the horses...More

1  Thank amanda_n_byrum
Response from Chris J, Manager at Delta Downs Hotel & CasinoResponded 3 weeks ago

Your review means a lot to us, Amanda! Thanks for visiting, and for taking the time to post this.

Reviewed March 18, 2018 via mobile

Buffet leaves a lot to be desired. For 17.99 not worth it. Drive a few more miles to the Golden Nugget or L'auberge. Food was Luke warm, fish tasted like a week old according to my husband. Only plus was deserts.

Thank Barbeegirl47
Response from Sarah S, Manager at Delta Downs Hotel & CasinoResponded April 2, 2018

Thank you for taking the time to post a review. We strive for excellence, and we're sorry that your experience was anything less. We hope you'll visit again and give us another opportunity to shine.

Reviewed March 9, 2018

I was highly disappointed with my 2 day recent stay. When we checked in the bathroom floor was dirty, however Staff was gone for the day so we were stuck. Later when we return and showered we then realized the shower had mold. Now my...More

Thank shucky d
Response from Sarah S, Manager at Delta Downs Hotel & CasinoResponded March 16, 2018

We strive for excellent customer service, and what you describe is definitely not up to our standards. In our ongoing efforts of continuous improvement, we'd like to share your comments with our management team. If you'd like to provide additional details, such as the date...More

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About
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Room amenities
Air Conditioning
Things to do
Restaurant
Casino and Gambling
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Room types
Suites, Non-Smoking Rooms
Details
Room types
Suites, Non-Smoking Rooms
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Traveller (65)
Room & Suite (24)
Dining (7)
Questions & Answers
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gambler2016
October 3, 2017|
Answer
Response from David W | Reviewed this property |
I don't know if they are
-1
Votes
Heather S
February 21, 2017|
Answer
Response from myshoe99 |
Hello, I have seen kids at the hotel, I wouldn't see why not, there is a open arcade area with a bench for sitting and a snack vending machine. I let my son and husband play there, something about driving race car... More
0
Votes
vanpelt3
February 15, 2017|
AnswerShow all 2 answers
Response from Jesse T | Reviewed this property |
Yes, according to an article I read. The Thoroughbred races are on until March 11, 2017
1
Vote
Room Tips
"Ask for one of the Newry remodeled room's on a non-smoking floor ."
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"Stay in Lake Charles"
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"Close the curtains this is not for sightseeing this is for playing."
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"I had a room looking down on front parking lot. It was interesting and entertaining to people watch and..."
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