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So, how did this property get an excellent rating from me, well they earned it.
From when I checked in, until I checked out, all of my interactions with the staff were excellent, great people are working at this property.
Overall, the property is in...More
1 Thank Pierce G
Response from Michael S, General Manager at Holiday Inn Express Hotel & Suites West MonroeResponded 14 September 2016
Thank you Pierce G for your excellent rating. Our staff takes great pride in providing a fantastic place to stay and great service. We enjoy getting to know our guests and want them to consider our property as a home away from home. We appreciate...More
We stayed here for one night during a road trip. It is a very typical 3-star chain hotel. The thing that set this one apart is that the staff is very nice and helpful. The location is also very good - right off I-20.
Response from Michael S, General Manager at Holiday Inn Express Hotel & Suites West MonroeResponded 17 August 2016
Thank you for your feedback and kind response about our staff. Our team takes great pride in providing excellent service and I will be sure to share your comments with them.
I don't know if you experienced Restoration Park behind the hotel but it is...More
Everything seemed clean in the room, but there was an awful smell. Very musty! Im not sure if it was the water or something else.
The workout room had some random children shoes in the floor and there was water evwrywhere.
The pool had a...More
2 Thank twinmom1121
Response from Michael S, General Manager at Holiday Inn Express Hotel & Suites West MonroeResponded 12 August 2016
Hello Twinmom, we are glad you found your room clean but sorry about the smell. I can assure you it is not the water but the fight we have with the humidity and how it creates condensation with our a/c units sometimes. The issues you...More
This has to be one of the best stays I've had in quite some time. Everything was spotless and the service was exceptional. The breakfast staff went well beyond what's expected. All in all, it was a great experience.
Response from Michael S, General Manager at Holiday Inn Express Hotel & Suites West MonroeResponded 28 July 2016
That is fantastic to hear. Our staff takes great pride in providing a quality place to stay. They will be thrilled to hear your comments. Look forward to seeing you on your next trip to West Monroe.
Ok, so Monroe is what it is and a chain hotel is nice. The room itself was very large and nice. Bed was pretty comfortable and shower had enough pressure. Staff were also very nice, and the breakfast looked good for those who could eat...More
Response from Michael S, General Manager at Holiday Inn Express Hotel & Suites West MonroeResponded 23 July 2016
I am sorry emf16 you were not completely satisfied with your stay. I do want to ensure you the water is great to drink and is very safe.
Here is a little background on the water source in West Monroe and what makes us unique!...More
US$116 - US$185 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Holiday Inn Express Hotel And Suites West Monroe, La ,