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Hilton Garden Inn West Monroe

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Hilton Garden Inn West Monroe
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454 Reviews from our TripAdvisor Community

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Showing 452: English reviews
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Springfield, Missouri
Reviewed 1 week ago

Good stay. Close to sights we wanted to see (Duck Commander, Miss Kay's Sweets and Eats). Breakfast was an additional charge. Pool was warmish but was super tiny. Fitness area was good; machines had TV's (bring headphones/ear buds).

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Helpful?
Thank char175
Lisa J, Manager at Hilton Garden Inn West Monroe, responded to this review

Thank you for your kind words. We are glad you enjoyed your stay with us. We hope you will stay with us again when you are in the West Monroe area.

HOTEL’S FAVOURITE REVIEW
Reviewed 21 September 2016 via mobile

I'm not great with names because I travel all year long and see so many people, I even go to rooms I stayed in the day before at a different hotel and wonder why my key isn't working. This hotel stands out as one of my favorites because of the friendly, kind and very personable staff. I arrived at around...

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Thank Lglsmrty13
About Hotel's Favourite Review
Lisa J, Manager at Hilton Garden Inn West Monroe, responded to this review

Thank you so much for your kind words. We are glad you enjoyed your stay with us. We look forward to seeing you the next time you are in the West Monroe area.

Gonzales, United States
Reviewed 2 weeks ago

This hotel stay was excellent. It was very clean. The staff was very helpful and friendly. The hotel was conveniently located around in West Monroe. Would definetly stay at this hotel again or recommend it to others.

Review collected in partnership with Hilton Garden Inn
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Thank rachelbD4426FT
Lisa J, Manager at Hilton Garden Inn West Monroe, responded to this review

Thank you for your kind words. We are glad you enjoyed your stay with us. We hope you will stay with us the next time your are in the West Monroe area.

Lansdale, Pennsylvania
Reviewed 2 weeks ago via mobile

For a new property the tooms seemed a bit small and the ac was a bit loud but overall a decent HGI but not a stellar one. Friendly service + good sleep quality. Breakfast was just average but the price wad ok. Overall--a decent property.

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Helpful?
Thank babcme
Lisa J, Manager at Hilton Garden Inn West Monroe, responded to this review

Thank you for your review of our hotel. We appreciate your comments, and we’re sorry we failed to meet your expectations. We hope you’ll give us another try on your next visit to the West Monroe area.

Valley View, Texas
Reviewed 3 weeks ago

We booked this hotel with an indoor poor so we could entertain our granddaughter for a while. We did not realize we had to participate in the Polar Bear plunge as the pool water was freezing. The service at breakfast was not par with Hilton service.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank alicefW3069PB
Lisa J, Manager at Hilton Garden Inn West Monroe, responded to this review

Thank you for your review of our hotel. We appreciate your comments, and we’re sorry we failed to meet your expectations. We hope you’ll give us another try on your next visit to the West Monroe area.

Canton, Mississippi
Reviewed 4 weeks ago

Hotel was nice. Beds were extremely comfortable. The staff went above and beyond in every area. Great location! Food was great! Indoor was a huge hit for our kids! Would definitely return and recommend others to stay here! Our trip was for a soccer tournament, but they don't give you an option below for recreational or sporting event.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank tishal600
Lisa J, Manager at Hilton Garden Inn West Monroe, responded to this review

Thank you so much for your kind words. We are happy you enjoyed your stay with us. We hope you will stay with us again the next time you are in the West Monroe area.

Midlothian, United States
Reviewed 4 weeks ago

We used to receive a complimentary breakfast or points during our stay. Not so if you are not a member with gold or diamond status. We could hear people talking in the rooms on either side (thin walls) and in the hallway.

Review collected in partnership with Hilton Garden Inn
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Thank J5355ZNdaveb
Lisa J, Manager at Hilton Garden Inn West Monroe, responded to this review

Thank you for your review of our hotel. We appreciate your comments, and we’re sorry we failed to meet your expectations. We’d like to discuss your stay in detail, please contact Tom Binion at 318-398-0653 or Tom.Binion2@hilton.com.

North Little Rock, Arkansas
Reviewed 4 weeks ago

We traveled down from Arkansas for a BMX Race. The hotel was close to good places to eat and, our ultimate destination, the track. My six-year old really enjoyed the indoor pool. I would/will definitely stay again.

Review collected in partnership with Hilton Garden Inn
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Thank jacobj392
Lisa J, Manager at Hilton Garden Inn West Monroe, responded to this review

Thank you for your kind words. We are glad you enjoyed your stay with us. We look forward to seeing you again the next time you are in the West Monroe area.

Dallas, Texas
Reviewed 4 weeks ago

AC broke in the middle of the night but didn't want to wake our children up so we suffered through it. As we were leaving before check out time the housekeeper came in and exclaimed "oh sh**!" Upon seeing us still there. 4 and 6 year old daughter then wanted to know what that meant. Thanks!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Jeremy J
Lisa J, Manager at Hilton Garden Inn West Monroe, responded to this review

Thank you for your review of our hotel. We appreciate your comments, and we’re sorry we failed to meet your expectations. We’d like to discuss your stay in detail, please contact Tom Binona at 318-398-0653 or Tom.Binion2@hilton.com.

Texas
Reviewed 4 weeks ago

My husband has been disabled since Feb 2016. It is VERY difficult to find hotel rooms that are easy for someone in a wheelchair to get around in. Their handicapped room with roll-in shower was HUGE and easy for him to roll around in. Bathroom was also spacious. It was easy access to elevator also. I would recommend this hotel...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Mary B
Lisa J, Manager at Hilton Garden Inn West Monroe, responded to this review

Thank you so much for your kind words. We are happy you enjoyed your stay with us. We hope you will stay with us again the next time you are in the West Monroe area.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Great American Grill
Cuisines: American
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Situated across from the Ike Hamilton Expo Center, the Hilton Garden Inn West Monroe hotel is located off I-20, near shopping malls, parks and dining. Unwind in this 134-room hotel featuring guest rooms, suites, executive and accessible rooms in king- and double queen-sized bed options. Our rooms and suites provide adjustable beds, a 32-inch flat-screen TV with cable channels, a spacious work area with an ergonomic chair, complimentary high-speed internet access, remote printing services and a hospitality center that includes a microwave and refrigerator. Start your day with a hot cooked-to-order breakfast with freshly baked breads, seasonal fruits, eggs and more in the Great American Grill(R). Our restaurant is also open for dinner. Order evening room service or purchase a meal from the Pavilion Pantry(R). Meet with friends for an after-work drink in the Pavilion Lounge. Host a meeting in 3,213 sq. ft. of space that can be configured to your needs. Photocopy, print or fax documents in our 24-hour business center. Allow our catering staff to help you to select the perfect menu for your next corporate or social event. ... more   less 

Additional Information about Hilton Garden Inn West Monroe

Address: 400 Mane St, West Monroe, LA 71292-8068
Region: United States > Louisiana > West Monroe
Price Range: $174 - $302 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn West Monroe 3*
Number of rooms: 134
Reservation Options:
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Also Known As:
Hilton Garden Inn West Monroe Hotel West Monroe
Hilton West Monroe
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn West Monroe staff and other travellers.
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Questions? Get answers from Hilton Garden Inn West Monroe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had the bottom floor, left wing just two doors down from the indoor pool.”
 of 5 bubbles newlife1213, 5 Jul 2016 | Read review
“problems could happen on any floor...air condtioner was very loud”
 of 5 bubbles paulah397, 24 Jun 2016 | Read review
“Stay at the Hampton Inn next door, you still get Hilton Rewards.”
 of 5 bubbles divatide0213, 2 May 2016 | Read review
“Ask for a room on the back side (South side) of the hotel.”
 of 5 bubbles OKJoJoJo, 23 Feb 2016 | Read review
“WiFi is alright.”
 of 5 bubbles Ghost251, 17 Jul 2015 | Read review
5 of 5