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Isle of Capri Casino Hotel Lake Charles

TravelocityUS$130*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Isle of Capri Casino Hotel Lake Charles
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288 Reviews from our TripAdvisor Community

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There are newer reviews for Isle of Capri Casino Hotel Lake Charles
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Showing 287: English reviews
Corpus Christi, Texas
Reviewed 26 November 2014

We booked last minute for one night and received a rate of $89. We read and re-read all paperwork and confirmation and NOTHING indicated that we would e STUCK at the INN next door to the hotel/casino. All of it indicated we would be INSIDE the hotel/casino which is what we wanted. Also, they said there would be a pet...

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Helpful?
Thank r r
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lake Charles, responded to this review

While some of our rooms are not as new as others, we always demand cleanliness as well as attentive service. We are sorry your stay with us was not as enjoyable as it should have been. We would like to discuss you experience in more detail to learn how we can make your next visit a much better one. Please...

Franklin, Texas, United States
Reviewed 14 November 2014

My mother traveled by bus for 2 hours for a weekend stay at Isle of Capri. She normally pays cash for everything, however, when she went to check into the hotel, she was told THEY DO NOT ACCEPT CASH AS PAYMENT FOR ROOMS! She did not have enough money on her debit card so she had to call me to...

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Helpful?
1Thank Cindy S
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lake Charles, responded to this review

Cindy, We apologize for your dissatisfaction with our payment options. Please feel free to reach out to our Director of Hotel Operations, Alanna Torricelli, at alanna.torricelli@islecorp.com with your feedback. Thank you.

Reviewed 2 November 2014 via mobile

The rooms are big and clean and comfortable. The staff at Che k in and checkout were very helpful and nice. We had a great nights sleep in the giant king sized bed. The only thing that could possibly have made this hotel stay better would have been a good slot machine!!! Lol!

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Thank julie v
Houston, Texas
Reviewed 24 October 2014

We were offered a comp suite as members of the loyalty program. It was amazing! They have had recent renovations in the main tower and the buffet area. My only recommendation is replacing the burnt out neon lights throughout the property. We had so much fun! $5 craps, roulette, and blackjack. And of course 25 cent video blackjack if you...

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Thank Jerry L
Tucson, Arizona
Reviewed 19 October 2014

We stayed in the tower location. Very nice recently remodeled room. Comfortable bed and clean room. I would recommend this hotel and gladly stay there again. We did not eat on site but they did have a breakfast buffet available. The casino was smoky but it was not at all smoky in the room.

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1Thank Donna85718
Spring, Texas
Reviewed 8 October 2014

It's hard for me to review casino hotels without comparing them to Vegas. I decided to drive from Houston to Lake Charles because the air fares to Vegas are getting pricey. This is definitely not Vegas. However, for a casino hotel in a relatively small southern city, it really isn't bad. I wouldn't stay there as long as I do...

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1Thank David K
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lake Charles, responded to this review

David, thank you for your detailed review. We always appreciate feedback and suggestions. We hope that you will come back and give our buffet a try once it re-opens. If you would like to contact someone about any buffet concerns in the mean time, please reach out to Dominick Gaeta at dominick.gaeta@islecorp.com.

North Carolina
Reviewed 11 September 2014

Stayed at the tower location (connected to the casino). Very nice room. Bed was super comfortable. Yes, casino itself is smoky but room was not smoky at all. Would recommend for a nice stay! Also, breakfast buffet is fabulous! Lots of choices and under 10 bucks!!!

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Thank NorthCarolinaLadybug
Austin, Texas
Reviewed 6 September 2014

We love staying here. The huge rooms are a great value for the price. The buffet is very good and the staff is nice. The only downside is that the casino/boat is super smoeky, meaning the ventilation system does not keep up with the smoking crowds.

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Thank KarenFromTexas
Reviewed 23 August 2014

everyone was friendly! very comfortable atmosphere. otis and henry restaurant was excellent!! dealers were sooo nice and friendly. we will be back.thankyou!!! the hotel staff were very accomidating and eager to please.table games were 5 or 10 dollars blackjack.it was perfect for my price range.

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Thank ammagic77
Austin, Tx
Reviewed 28 July 2014

This was a 5 star stay in Lake Charles! The Tower has been updated beautifully and the front desk staff was very accommodating and friendly. The casino and buffet area still needs work but I would definitely stay here again soon!

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2Thank mmrojas

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Isle of Capri Casino Hotel Lake Charles is your friendly Westlake gaming destination. We offer more than 1,000 slot machines and 40 table games including roulette, craps, blackjack, and poker. Extend your stay as a guest in our hotel. We feature two hotel towers providing upscale and comfortable accommodations. The action includes exciting promotions, delicious dining options, and headliner performances. We look forward to seeing you soon! ... more   less 

Additional Information about Isle of Capri Casino Hotel Lake Charles

Address: 100 Westlake Ave, Westlake, LA 70669-5716
Region: United States > Louisiana > Westlake
Price Range: $137 - $362 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Isle of Capri Casino Hotel Lake Charles 3.5*
Number of rooms: 493
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Also Known As:
Isle Of Capri Westlake
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Reservations are not honored”
coyl127, 21 Mar 2017 | Read review
“Stay elsewhere”
280melissao, 17 Mar 2017 | Read review
“Check your shower to see it is clean! Wifi didn't work unless you had a password.”
hotelreviewerm, 16 Mar 2017 | Read review
“Go to another hotel.”
joanc991, 3 Mar 2017 | Read review
“Don't stay here.”
freds398, 5 Jan 2017 | Read review
5 of 5
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US$130* /night
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Prices are for 1 room, 2 adults
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