Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Dakota Edinburgh is a 130 bedroom luxury hotel located 2 minutes from the Forth Bridge in South Queensferry, 10 minutes from Edinburgh Airport. The Hotel offers excellent service, accommodation with an award-winning bar & grill as well as meeting rooms and bespoke private dining events . The Grill offers an interesting, fresh, sophisticated menu with a brasserie style service. The stylish bar offers an extensive range of classic cocktails. All our contemporary styled air-conditioned bedrooms offer crisp cotton linens, deeply comfortable beds, Sky on digital LCD TV's and complimentary high-speed Wi-Fi. We hope you'll feel right at home. Guests can book our complimentary airport transfer service to or from Edinburgh Airport. Available Monday to Friday, 6am until 10pm, on a pre-booked basis, subject to availability.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Modern
Languages Spoken
English, Polish
Location
11 Ferrymuir Retail Park, South Queensferry, Edinburgh EH30 9QZ Scotland
Dakota Edinburgh
4.5 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Travelers often commend Dakota Edinburgh for its professional service and immaculate cleanliness, with special mentions of spotless rooms and comfortable beds. The hotel's amenities and stylish decor contribute to a welcoming atmosphere, although some guests find the rooms too dark and the music selection occasionally inappropriate.
Despite its convenient location near transport links, the value is questioned due to perceived high costs and additional charges for services. While the overall experience is quiet, a few have noted intermittent noise disturbances.
Location
Convenient
Atmosphere
Stylish
Rooms
Comfortable
Value
Expensive
Cleanliness
Spotless
Noise level
Mixed
Service
Attentive
Amenities
Top-notch
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We had a great time during our stay. The room was not too small, the bed was comfortable, and the shower had great water pressure and the hot water lasted a long while. The food at the restaurant was fantastic and our bartender and waiter were so kind and friendly. All the employees were helpful and friendly. Would highly recommend.
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Date of stay: November 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations, Guest Services / Front Office at Dakota Edinburgh
Responded Nov 21, 2024
Dear Nohemi A, Thank you for taking the time to provide us with a kind 5-star review from your recent stay at Dakota Edinburgh. I am delighted to hear that you had such a great time during your stay, at Dakota Edinburgh our priority for all our team is to ensure our guests receive first class service and all expectations are met during your time with us, and I am thrilled this was evident in your stay. I am so pleased that you have commented on our comfortable beds, and you enjoyed our rainfall shower. I am also delighted to hear you had a lovely dining experience in our Bar & Grill, with all our team being so kind and friendly and the food being fantastic, I will take great pleasure in passing your comments to the team. I do hope that we can have the pleasure of welcoming you back to Dakota in the near future and kindly ask that should you wish to return, that you email me directly on guestrelations@edb.dakotahotels.co.uk and I will be delighted to assist with your arrangements. Kind regards, Megan McGurk Reception Manager
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Booked a two night stay with my husband for our anniversary. The hotel is very nice, the dark decor gives it a cosy feel and although it was quite busy, it was very quiet. Unlike manynother hotels, we barely heard any noise from the corridor, or from outside. From check-in to check-out, every member of staff we met with was very friendly and helpful. Our room was clean and when we returned later in the afternoon, we found the room freshened up and the towels replaced.
We had breakfast the first morning which was the usual choice of cooked.breakfast and buffet options, that you would expect. Again, the food was tasty and good quality and the staff were friendly and helpful.
We will be back to this hotel and may upgrade to a suite next time.
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Date of stay: October 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations, Guest Services / Front Office at Dakota Edinburgh
Responded Oct 14, 2024
Dear Louise, Thank you for taking the time to provide us with a kind 5-star review from your recent stay at Dakota Edinburgh. I am delighted to read that you had a wonderful 2-night stay to celebrate your anniversary. Good food, attentive service and stylish surroundings are all hallmarks here at Dakota, so I am pleased to read that we have achieved what we set out to do. I will take great pleasure in sharing your compliments with the team. I do hope that we can have the pleasure of welcoming you back to Dakota in the near future and kindly ask that should you wish to return, that you email me directly on guestrelations@edb.dakotahotels.co.uk and I will be happy to assist with your arrangements. Warm Regards, Lisa Blyth Guest Relations Manager
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The sheets were spotless and crisp, the towels were so comfy and plush and the bed was quite comfortable. Even though the hotel is close to the highways, it wasn’t loud at all. Reserve for the Grill ahead of time or you may miss out as there aren’t other restaurants that close, especially late in the evenings. It was great that public transportation was available however I found asking the front desk for taxi service was the most efficient to get into town.
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Date of stay: May 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations, Guest Services / Front Office at Dakota Edinburgh
Responded May 31, 2024
Dear ThePlantBased, Thank you for taking the time to provide us with a kind 5-star review from your recent stay at Dakota Edinburgh. I am pleased to read that you have had a wonderful stay with us. Delivering first class service to all our guest is something that our team at Dakota Edinburgh are passionate about and I am thrilled that you have commented on how efficient the reception team were. I will take great pleasure in sharing your feedback with our team. I do hope that we can have the pleasure of welcoming you back to Dakota in the near future and kindly ask that should you wish to return, that you email me directly on guestrelations@edb.dakotahotels.co.uk and I will be happy to assist with the arrangements. Warm Regards, Lisa Blyth Guest Relations Manager
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Booked a nights stay as we had been given a Dakota hotel voucher as a present. First stressful thing was the email voucher. It said to print out, no copies etc. Not having a printer we thought it would be ok to call and use the code attached. We decided to put extra towards a lazy Sunday package to save having to travel out for meals and experience the hotel itself. Then when you look at the hotels website under “specials” a lazy Sunday , it says £20 allocated per person for evening meal or under “book a room” for a lazy Sunday it said Sunday special meal which would be £35 each for a 3 course meal etc or £35 per person from grill menu. Girl on the phone when we called to book said £35 allocated. This was fine for us as the basic price for the room plus a breakfast and dinner and possible complimentary late check till 1pm on the Monday came to just slightly more than you would pay individually. Still a faff when we checked in as accounts need a paper voucher. Surely in this day and age when you can travel round the world paperless this gift shouldn’t have been so stressful.
Room given slightly earlier which was nice and cosy, decor as expected. Only had a shower which is a minus for me. Shower hose needed a bit more cleaning. For dinner given menu for Sunday specials. Server didn’t seem to know how lazy Sunday worked when we asked. For mains we both chose fish and chips was it was the only choice we would have eaten. It looked lovely but batter on both our fish was very undercooked. I could not eat mine as batter was too raw. I pointed this out when our plates were collected and was told the chef said my main would be deducted as it was not up to standard, so £25.00!! was deducted for my fish. Service charge is also added additionally.
Breakfast was even more disappointing. Probably the poorest selection I’ve had. Don’t know if this was normal or if hotel had run out of stuff after a busy weekend. Don’t drink tea or coffee so asked for a hot chocolate instead. Not sure if this was charged extra in addition to the £20 breakfast as drinks bill didn’t add up! We had eggs Benedict . This normally means a toasted muffin but it was just served on a plain toasted roll. Not even a croissant to be had.
We checked out after breakfast. We initially seemed to be getting charged for a late check out too and told the evening meal was covered. I pointed out that I’d been told that a main was to be deducted but nothing had. It seemed we were reluctantly then given a couple of drinks we had had free instead of the meal deduction as nobody seemed to know what to do.
I’d stay again but eat elsewhere as there is a lovely selection of restaurants in South Queensferry.
Staff were all very pleasant but our stay was not the “seamless blend of Relaxation” as described on the hotels website.
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Date of stay: March 2025Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We arrived on Saturday afternoon, ten of my immediate family in 5 rooms, all were arriving at separate times but as it happened 8 of us arrived more or less together. I paid £2880 immediately for our stay. We had booked dinner for 6 of us and as there was now 8 of my family I asked to increase the table size, they refused saying that they were fully booked. I initially accepted this which meant that two of my children would eat apart from us but that was all that we could do. When we sat down for dinner we realised that the table was a generous size and could easily accommodate 8 people with the addition of two further chairs, I requested this, the restaurant manager refused saying that it would” compromise the high standards of service” they offer, I said don’t worry because there wouldn’t be starters or desserts, just mains and we would understand if their standard was “ compromised “ they still refused saying that they didn’t have two spare chairs in the hotel, I said I had 3 spare chairs in my room, the same chairs as the restaurant, he still refused, this time he was out of excuses and simply said no. I left the table so as to not make a scene and I requested the hotel manager, he arrived after 15 minutes only to be even less helpful, he reiterated the restaurant managers position and said that he agreed with it, when I asked why he said it was “ company policy” he said as a compromise he would allow 8 people to leave the dining room and eat at the bar ! It was now one hour since I left the table and he had run out of pathetic excuses but he wouldn’t give in, he just looked at me in a strange manner. I requested to speak to his superior, he was on holiday, I asked for the next level up, I was told that he was also on holiday, I calmly asked for the owner, he lives in Monaco, I was informed. I asked the manager to follow me into the restaurant, I went to the table, moved the chairs and there was an abundance of space for two more chairs, I offered to get my chairs and at this point, 90 minutes after arriving in the restaurant, he reluctantly conceded and miraculously found two additional chairs and laid up the table for 8. I have asked for senior management to contact me, nothing received. A pathetic waste of time from pathetic, immature people. I left today £3300 lighter, never again in a Dakota Hotel.
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Date of stay: October 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations, Guest Services / Front Office at Dakota Edinburgh
Responded Nov 1, 2024
Dear Michael M, Thank you for taking the time to share your thoughts with us following on from your stay with us here in Dakota Edinburgh. I am still desperately disappointed that you have been left underwhelmed with your interactions with both our Senior restaurant team as well as myself and that you feel the resolve to have been distressing in any way on the night. I can only hope that, once seated, that you enjoyed your time in our Grill, however, I would be remiss if I did not express my sincerest apologies that you feel your whole experience to have been marred in this instance and that we may not have the opportunity to welcome you again to us here at Dakota. As mentioned on the night, please do not hesitate to contact myself directly on cc@edb.dakotahotels.co.uk should there be anything further you wish to discuss at this time or in the future. Kind Regards, Cameron Chritchley Hotel Manager
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Hubby and I needed a place close to the airport to crash before we rented a car the next day. This hotel isn't that close to the airport and I picked it because of the airport shuttle. But we got in on a sunday evening and there wasn't a shuttle available. All hotels close/in/near the airport didn't have great reviews so I chose the Dakota and it was a great choice. We did have to take a taxi there from the airport which was a bit pricey, but the hotel provided a shuttle to the airport the next morning. They are so accomodating and made sure the shuttle experience went effortlessly. The bed was so comfortable, the shower pressure was strong and the hot water was instant. The hotel had a very classy, upscale vibe and our room was really big and cozy. There is a Tesco (supermarket) nearby within walking distance so we picked up water and dinner there. The front desk was so friendly and accomodating and the smells coming from the restaurant smelled amazing. I'm sure that restaurant was delicous! We were just too tired to sit and eat! There was coffee in the room so I didn't have to worry about that the next morning and they also did have complitmentary water. I wouldn't hesitate to stay here again!
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations, Guest Services / Front Office at Dakota Edinburgh
Responded Oct 28, 2023
Dear UnicornArthur, Thank you for taking the time to provide us with a kind 5-star review from your recent stay at Dakota Edinburgh. I am delighted to read that you had an enjoyable stay ahead of flying out of nearby Edinburgh Airport and that you were pleased with all aspects of the hotel, from the comfort and cleanliness of your room, to the service you received, along with the complimentary airport shuttle service. I will take great pleasure in sharing your compliments with the team. I do hope that we can have the pleasure of welcoming you back to Dakota in the near future, and kindly ask that should you wish to return, that you email me directly on guestrelations@edb.dakotahotels.co.uk and I will be happy to assist with the booking arrangements. Warm Regards, Lisa Blyth Guest Experience & Loyalty Manager
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My wife and I booked an overnight at this lovely hotel for a special occasion. It was our wedding anniversary on our arrival day and my wife’s birthday the next. We had never stayed here before but had heard great things about the Dakota in Glasgow and as we live close to Glasgow decided to travel further afield. Even on approach the hotel looks stunning with the entire building being a lovely slate colour. A very nice young girl checked us in and to our delight informed us that we had been upgraded to a suite. The room was fantastic with a great view down towards the Forth Bridge. We felt very special. I had booked the indulgence package as a surprise for my wife. She was delighted with the champagne, chocolates and even more so the petals on the bed. The meal in the restaurant at night was great and served by very attentive and chatty staff as was breakfast the following morning. We were made to feel very important here and the service we received made our special occasion even more of an occasion and we will almost certainly return here again in the future. A great big thank to everyone who helped make our stay a great experience.
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Date of stay: October 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations, Guest Services / Front Office at Dakota Edinburgh
Responded Oct 21, 2024
Dear Dumbarton1, Thank you for taking the time to provide us with a kind 5-star review from your recent stay at Dakota Edinburgh. I am thrilled to read that you had a wonderful overnight stay with us, for a double celebration! We are delighted to have made such a special occasion so memorable for you. We believe that it is often the little touches that help make Dakota extra special and we always strive to provide our guests with memorable experiences so I am very proud that we have delivered on this. I will take great pleasure in sharing the compliments with the team. I do hope that we can have the pleasure of welcoming you back to Dakota in the near future and kindly ask that should you wish to return, that you email me directly on guestrelations@edb.dakotahotels.co.uk and I will be happy to assist with your arrangements. Warm Regards, Lisa Blyth Guest Relations Manager
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Just back from another fantastic stay at the Dakota Edinburgh. The staff are a credit to this place from the minute you walk in the door until you leave they are fantastic. Special mention to Megan who left us a lovely welcome back note x , Sam on reception and Nathan at breakfast . It’s just had a refit in the restaurant bar area and it is stunning. Such a great selection of drinks and cocktails, The choice of menu for snacks and food ,there is something for everyone. The attention to detail is first class especially the rooms, sitting area whether in reception or the bar / restaurant . I just can’t fault this place .
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations, Guest Services / Front Office at Dakota Edinburgh
Responded Jan 31, 2024
Dear Suzanne M, Thank you for taking the time to provide us with a kind 5-star review from your recent stay at Dakota Edinburgh. I am thrilled to read that you have had another wonderful stay, and that the main highlight of your experience was the service you received from the team, particularly, Nathan, Sam & Megan. I will take great pleasure in passing on your compliments as I know they will be thrilled to have had such a positive impact on your stay. As always, we look forward to continuing to welcoming you back to Dakota, and if I can be of any assistance with the booking process, please do not hesitate to email me directly on guestrelations@edb.dakotahotels.co.uk Warm Regards, Lisa Blyth Guest Experience & Loyalty Manager
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I feel this hotel has put most of its effort into looking good rather than thinking about the guest experience. Small things like no plug sockets near the bedside table. Room service menu rather limited and not 24hr. No space available in the restaurant for an evening meal even if you are a hotel resident. In terms of food, I eventually had a simple fish and chips but it wasn’t great. It was served with skinny fries which doesn’t work in this type of dish, and no tartare sauce was served with it. The mushy peas were more like a soup. I also ordered a glass of wine which initially was forgotten about but came after I reminded them and was the most disgusting glass of wine I’ve had in a long time. Couldn’t finish it. So no effort has gone into picking drinkable house wines. The room itself looks nice but is weirdly dark because the window is rather small and covered by a heavy blind. Bed was very comfy though and the aircon worked well, which was great as I usually find hotel rooms far too hot and stuffy. The bathroom was nice and clean although the facilities are lacking the small details you find in top hotels (no vanity mirror; toilet seat not soft close). Overall, staying in this hotel was a bit of a mixed experience. I was only staying here because the Hilton in North Queensferry was full and I think in future I would only stay here again if the Hilton was full.
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Date of stay: August 2023Trip type: Travelled on business
Room Tip: Don’t order wine here without asking to taste it first.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations, Guest Services / Front Office at Dakota Edinburgh
Responded Aug 7, 2023
Dear Stress_bunny_43, Thank you for taking the time to provide us with some feedback from your recent stay at Dakota Edinburgh. I am sorry to hear that we did not live up to your expectations on this occasion. Whilst negative feedback is never pleasing to read, it is vital for us to listen and react to comments that will help us improve. We actively encourage feedback as we pride ourselves on providing the best guest experience. We are continuously making changes to improve the hotel, for example we are in the process of painting all of our bedrooms a lighter shade, along with placing more plug sockets in our bedrooms. It is only through guests feedback that these areas are highlighted. Our Food and Beverage Management Team put a lot of effort in to creating our Wine Lists, and each of them have undergone an intense WSET (Wines and Spirits Educational Trust) course to ensure we are hand picking the best produce possible, however I will be sure to pass on your feedback. Once again thank you for your feedback, I do hope that we can one day have the pleasure of welcoming you back to Dakota, and kindly ask that should you wish to return, that you email myself directly on guestrelations@edb.dakotahotels.co.uk. Warm Regards, Lisa Blyth Guest Experience & Loyalty Manager
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Expected more from the room we paid for executive. Bed was very uncomfortable. Tv had no sound which wasn’t rectified . Room wasn’t cleaned there was crumbs on floor from previous person. I also put on booking for hotel and grill it was special birthday not expecting anything free but they didn’t even wish my partner a happy birthday.
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Date of stay: January 2025Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations, Guest Services / Front Office at Dakota Edinburgh
Responded Feb 2, 2025
Dear Mrs K, Thank you for bringing this feedback to my attention. I am sorry to hear that we did not live up to your expectations on this occasion. Whilst negative feedback is never pleasing to read, it is vital for us to listen and react to comments that will help us improve. We actively encourage feedback as we pride ourselves on providing the best guest experience. As you will see from the majority of the reviews on this particular platform we score excellent overall and we are a hotel that comes highly recommended so I do hope you will return and experience Dakota at its best. I would love the opportunity to discuss your stay a little further or to assist in arranging a return stay. If you can please contact us directly on guestrelations@edb.dakotahotels.co.uk. We look forward to hearing from you. Kind regards Guest Relations
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Newcastle upon Tyne, United Kingdom5,936 contributions1,928 helpful vote
You can park to the side of the hotel on the main road. We didn’t pay and we left our car for 3 days. It was fine. No permits. Our taxi from hotel to airport was £25 .
I was in the executive suite,but viewed most rooms,decor & internals are mostly of the same high standard and except for maybe the few extra mirrors & walk-in wardrobe I would say the size is the most significant factor. In other words,unless like me (wedding ) plenty of space is not a priority,the standard room will be just as nice. Hope that helps.
There are more places to choose from in the South Queensferry area.
PRICE RANGE
C$137 - C$241 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
dakota forth bridge edinburgh, dakota forth bridge hotel edinburgh
LOCATION
United KingdomScotlandEdinburghSouth Queensferry
NUMBER OF ROOMS
130
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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