We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Charles Inn

Save
Share
20 Broad St, Bangor, ME 04401-6302
2 people are viewing this hotel
Lock in the lowest price from these sites
Expedia.comUS$126
PricelineUS$119
Hotels.comUS$126
CheapTicketsUS$126
TravelocityUS$126
eDreamsUS$119
View all 10 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (92)
Room & Suite (96)
Dining (1)

About

#21 of 26 hotels in Bangor
Location
Cleanliness
Service
Value
Come grow with us! Under new management! Enjoy a unique lodging experience in the heart of downtown Bangor. Walk to area restaurants, pubs, museums, and shopping. Large attractive rooms with cable TV, clock radios, irons, hairdryers, and free deluxe continental breakfast. View the historic city from our fourth floor conference room. Just 15 minutes to airport and major shopping malls. Less than an one hour drive to Bar Harbor and Acadia National Park. Improving daily to serve our guests and the local community even better.
Read more
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Coffee shop
Hiking
Canoeing offsite
Kids stay free
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Car park
Wifi
Paid wifi
Complimentary tea
Outdoor dining area
Wine / champagne
Vending machine
Evening entertainment
Karaoke
Water park offsite
Waterslide
Board games / puzzles
Car hire
Taxi service
Non-smoking hotel
First aid kit
Private check-in / check-out
Show more
Room features
Soundproof rooms
Air conditioning
Fireplace
Housekeeping
Interconnected rooms available
Cable / satellite TV
On-demand films
Bath / shower
Private bathrooms
Hair dryer
Show more
Room types
City view
Non-smoking rooms
Good to know
HOTEL STYLE
Mid-range
Business
Languages Spoken
English
240Reviews5Q+A35Room tips
Traveller rating
  • 48
  • 69
  • 52
  • 28
  • 43
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Barbara H wrote a review Jul. 25
Hinesburg, Vermont
Just spent 2 nights. The price is right and the location great, but… the bed was terrible mattress so hard. Our shower curtain had lots of mildew! And no hot water in the sink. Otherwise, the rest of the room pretty clean. The person who checked us in was wonderful and helpful. If you go, have a meal at the Irish pub across the street!
Read more
Date of stay: July 2021Trip type: Travelled as a couple
Helpful
Share
Z00M74 wrote a review Jun. 2021
Atlanta, Georgia
We enjoyed our stay here. Staff members were very pleasant. The hotel has an older look, furnished very creatively. All of the rooms I saw had themes, and the ones we stayed in were elaborate and fun. Beds were comfortable, comfortable chairs. Some other reviews mentioned just a trickle of water from the sink - that was true in my room, but the shower pressure was good. My one complaint is the amenities: no ice machine and no coffee in the morning. There is a coffee shop next door, but they open at 8:30. There is enough coffee in the room to make 2 small cups. The coffee situation was bleak. Aside from that, very good.
Read more
Date of stay: June 2021Trip type: Travelled with family
Helpful
Share
MeowDr wrote a review Oct. 2020
Altamonte Springs, Florida
We had to arrive later than anticipated due to a plane delay. The proprietor was very nice- told us how to access our key from the lockboxes outside and to not park in the parking garage as they close it Saturday night and don't open it until Monday morning. It was challenging to find street parking- we had to park 3 blocks away. Our room was large and clean. On the plus side, the Inn is right in the center of town so there is plenty of walkable restaurants and shops. We were there during Covid so there was not a lot of night life and hence, not much nightlife noise. On the negative side, the sink in our room barely had a trickle of water from either tap. Thankfully the shower had good water flow. There was no provided hair dryer.
Read more
Date of stay: October 2020
Value
Rooms
Service
Helpful
Share
Response from Sandy Denbow, Innkeeper at The Charles Inn
Responded Oct. 26, 2020
Hi Dr. Meow (love the name by the way) First i'd like to thank you for coming and staying with us, With everything going on right now it is truly a blessing for any hotel to have any guests. I'd also like to thank you and let you know how much we appreciate our guests reaching out and writing a review on the Inn. We welcome constructive criticism from all of our guests, If it wasn't for our guests opinions we wouldn't know what things need to be focused on and corrected first. Any prospective of our guests we can get is greatly appreciated as they see things from a different view than we do, And after all our goal is to provide everyone with a safe, clean, pleasant stay. I'm also happy that you found the after hours instructions easy to follow, With everything going on we aren't able to provide the same interaction we normally did with our guests, This is all a learning curve for us and we've been very fortunate that our guests are very understanding and kind. We've always have such amazing guests. I do want to apologize for the parking. I know it's such a mess right now. We are all hoping over time a more consistent schedule is put into place. Also, the plumbing is something we are still working on. Because the building is so old that's something that we have been working on. I understand how frustrating that can be, I do apologize for that. If there's ever anything we can do to provide a better stay for our guests we will do it. I hope we will get to have you come back in the future. Thank you again for your time :) Stay Safe
Read more
Alicia V wrote a review Oct. 2020
I had an incredible stay at the Charles Inn - it was centrally located to downtown and had a wonderful cafe attached to it where I got coffee and a pastry in the morning before heading out for the day. I had been concerned about parking, but it was always easy to find street parking near by. I stayed in the Derry, ME room, which is a MUST book for any fan of Stephen King/IT. The decor was the cherry on top of an already great trip, and was a special layer that other hotels couldn't provide! The room itself was clean, comfortable, and perfect to return to after a long day of exploring. Sandy and Mike are incredible hosts - from booking to check in to check out, they made sure it was a wonderful and seamless experience and really took care of me as a guest. For anyone looking to stay in downtown Bangor, I highly recommend booking a room at the Charles Inn.
Read more
Date of stay: October 2020
Rooms
Location
Service
Room Tip: Check out their themed rooms - super great!
See more room tips
Helpful
Share
Response from Sandy Denbow, Innkeeper at The Charles Inn
Responded Oct. 26, 2020
Hi 726, Thank you so much for choosing to stay with us! This was such a great review. I love going on and seeing what people think of the Inn and how their stay went. This really made my day :) You guys were such great guests. With everything going on during covid season it's been so hard to have the full interaction we would normally have with our guests, so it's great to see the changes we've had to make are still keeping everyone happy. I do apologize for the whole parking situation, I know how confusing and stressful it can be. We hope over time, once things go back to the new normal everything will get on a more consistent schedule. One thing i really enjoy about the Inn and the themed rooms, Is reading our guests and trying to find the room that they would enjoy most. When people request a room (As you did) in some way you have an idea on what to expect, but it's so great to see everyone's reaction and also hear their opinion on things. Mike and I can't thank you enough for your kind words. Hopefully we will get to have you come and stay with us again in the future! As always if there's ever anything we can do to make your stay more pleasant just let us know. Stay Safe
Read more
Michael O wrote a review Sep. 2020
Harpers Ferry, West Virginia
+1
This hotel has it's pluses and minuses. The drawbacks are that the hotel itself is old and a little run down. They have been working to improve it, but that takes time and money. Noise from the street can be loud, especially when there is live music outside. Parking can be difficult. On the plus side: the hotel has a lot of charm. Sandy and Mike were fantastic and upgraded our room. The bed is very comfortable, better than the cookie cutter chain hotels. The location is fantastic! You are right in downtown Bangor so when you step out of the hotel there are great restaurants and an amazing coffee shop right outside the door. You are also able to walk around downtown Bangor with ease (not that downtown Bangor is all that large).
Read more
Date of stay: September 2020
Rooms
Service
Sleep Quality
Room Tip: Choose a room in the back of the hotel for a quieter sleep.
See more room tips
1 Helpful vote
Helpful
Share
Response from Sandy Denbow, Innkeeper at The Charles Inn
Responded Oct. 8, 2020
Hi Michael, We love these types of reviews. They point out everything that our guests see when they're here so we know what should be focused on first when it comes to the renovations. We appreciate you taking a moment to let us know how everything went, and what your experience with us was like. Thank you for also pointing out how we are always working to improve things so we can provide our guests with a pleasant, comfortable stay. Being located right in the center of downtown does have it's advantages and disadvantages and you did great at explaining what some of those are so others can read this and know. We hope we will get to see you again, and by that time we will have more things done in the Inn! peoples expressions when they see the changes really does make it all worth it. It was great having you spend some time with us. Until next time, Stay safe and we wish you well.
Read more
Previous
123456
PRICE RANGE
US$127 - US$185 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the charles hotel bangor, charles hotel bangor
FORMERLY KNOWN AS
The Phenix Inn
LOCATION
United StatesMaineBangor
NUMBER OF ROOMS
36
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about The Charles Inn
Which popular attractions are close to The Charles Inn?
Nearby attractions include the rock & art shop (0.2 km), Penobscot Theatre Company (0.2 km), and Maine Discovery Museum (0.1 km).
What are some of the property amenities at The Charles Inn?
Some of the more popular amenities offered include free wifi, off-site canoeing, and car hire.
What food & drink options are available at The Charles Inn?
Guests can enjoy complimentary tea and an outdoor dining area during their stay.
Is parking available at The Charles Inn?
Yes, a parking garage, paid public parking nearby, and street parking are available to guests.
What are some restaurants close to The Charles Inn?
Conveniently located restaurants include Bagel Central, 11 Central, and Blaze.
Is The Charles Inn located near the city centre?
Yes, it is 0.07 km away from the centre of Bangor.
Are pets allowed at The Charles Inn?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to The Charles Inn?
Many travellers enjoy visiting Katahdin Ironworks State Historical Site (3.1 km).
Does The Charles Inn have any great views?
Yes, guests often enjoy the city view available here.
Is The Charles Inn accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.