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Secrets Maroma Beach Riviera Cancun

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Secrets Maroma Beach Riviera Cancun
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10,622 Reviews from our TripAdvisor Community

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Showing 9,511: English reviews
Cranston
Reviewed today NEWvia mobile

As I am Sitting here on the beach on my 11th and final morning of my honeymoon i have traveled throughout the carribean and by the trip advisor reviews I thought this place would be top knotch, if trip advisor did half stars it'd be a 4.5... I am not a very picky man I just want what I expect...

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1Thank Bobby62181
Southampton, United Kingdom
Reviewed today NEW

Great Hotel: Maroma beach has been voted one of the top 10 beaches in the World by National Geographic for the last 3 years, so we have been told. It is easy to see why since the sand is fine white grains, a wide and long shallow beach with turquoise blue waters. Fabulous ! The hotel is also top class...

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1Thank PaulCG
Saint-Louis, Senegal
Reviewed yesterday NEW

I was with a group of 17 people celebrating a 30th and 50th birthday. We had a few swim up rooms and had a lot of fun just hanging out there. The food was great, loved the entertainment and the staff, rooms and pools were amazing. I would recommend the resort to anyone and do plan on going back. My...

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Thank Debs0906
Kearney, Nebraska
Reviewed yesterday NEW

Overall, we were happy with this resort. The beach is absolutely beautiful! Resort grounds are beautiful and well maintained. Room was clean and comfortable. Our housekeeper did a wonderful job during our 10 night stay. We enjoyed the food at the restaurants, we only tried one buffet and that was during the Euphoria water show and we were not impressed...

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2Thank Kelsey D
Granby, Canada
Reviewed yesterday NEW

We just arrived from this Secrets Maroma Resort and the room is very beautiful, the staff is always very friendly, the beach, food and wine were excellent. Our personal concierge Arturo Orozco is the best we can have.Thanks for all Arturo.

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Thank lyndadub
Tampa, Florida
Reviewed 2 days ago NEW

Excellent staff and customer service. Good choice of food options through the variety of restaurants. Greeted at the door and escorted to the room. Excellent pool side service. Utilized the gym facilities which were better than most hotels.

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Thank Jeff S
Atlanta, GA
Reviewed 2 days ago NEW

I came here in August for a week long trip with my mother, we had not taken a trip together in many years and wanted her to feel pampered and this was the perfect hotel to do that. I researched other hotels and chose Secrets Maroma due to the beach and the right combination of excellent service, nice rooms, beautiful...

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1Thank Lizabeth B
Denver, Colorado
Reviewed 2 days ago NEW

This was our first All-Inclusive, Adults-Only trip and I did a lot of research before settling on Secrets Maroma Beach. It was time well spent. The facilities are so nice. We loved the thatched walkways behind the buildings and all of the pools and sitting areas are so inviting. Our room was fantastic, a swim up suite with a tropical...

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3Thank deedadeedee
Chicago
Reviewed 2 days ago NEW

We'd come back anytime. The food was great. The staff was very friendly and knowledgeable. Our room was beautiful and had the perfect about of privacy and good views. Our personal concierge Fabiola was just the best, I think she was the happiest person we met.

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2Thank MrPorkchop
Whiting, New Jersey
Reviewed 3 days ago NEW

Food is the best in Mexico! Pools are cold in November. Top shelf drinks is fantastic. If you smoke please read fine print or call for more info, I was very disappointed. The Entertainment Staff is fantastic, they will keep you going all day or only come by to say hello. The Bartenders are great, they know drinks from all...

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Helpful?
Thank lindahK4941BN
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear lindahK4941BN, Thank you for taking the time to rate our resort through this mean. We are delighted to learn you had a great time, that you enjoyed our gourmet food, top shelf drinks, entertainment activities and the service of our team. Rest assured your compliments will be shared with our team to keep up the good work. We are...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Free Breakfast
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Secrets Maroma Beach Riviera Cancun is tucked away on secluded Maroma Beach, voted the World's Best Beach by the Travel Channel four years in a row. This unlimited-luxury heaven provides opulence to the most discerning traveler with a pure white sand beach, stunning ocean views stretching as far as the eye can see, elegant suites providing 24-hour room service, daily refreshed mini-bars and several of them with swim-out access to twelve smaller pools plus a shimmering infinity pool, gourmet dining options and chic lounges. ... more   less 

Additional Information about Secrets Maroma Beach Riviera Cancun

Address: Carretera Federal Cancun - Puerto Juarez | Km 306.5 S/N Punta Maroma, Playa Maroma, Playa del Carmen CP 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Maroma
Price Range: $587 - $1,241 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Secrets Maroma Beach Riviera Cancun 5*
Number of rooms: 412
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com, Odigeo, Hotels.com and Travelocity so you can book your Secrets Maroma Beach Riviera Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Secrets Maroma Beach Riviera Cancun Hotel Playa Del Carmen
Hotel Style:
#2 Romantic Hotel in Playa Maroma
#2 Top resorts Hotel in Playa Maroma
#2 Spa Hotel in Playa Maroma
#2 Luxury Hotel in Playa Maroma
#2 On the Beach Hotel in Playa Maroma
#3 Green Hotel in Playa Maroma
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Questions & Answers

Here's what travellers have asked, with answers from Secrets Maroma Beach Riviera Cancun staff and other travellers.
962 questions
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Questions? Get answers from Secrets Maroma Beach Riviera Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room away from the entertainment complex. Dont bother with a swim out room as the pools are too cold.”
 of 5 bubbles PaulCG, 10 Dec 2016 | Read review
“I would pick a swim up anytime....it is just so nice to have.”
 of 5 bubbles Debs0906, 9 Dec 2016 | Read review
“Very nice room, well kept, clean.”
 of 5 bubbles E6057RUjeffs, 8 Dec 2016 | Read review
“My room pool was cold in November”
 of 5 bubbles lindahK4941BN, 7 Dec 2016 | Read review
“get an ocean view. The animals are down below!”
 of 5 bubbles RitaS371, 6 Dec 2016 | Read review
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