We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Secrets Maroma Beach Riviera Cancun

Save
Share
Carretera Federal 307, Chetumal-Cancun Km. 306.5, Playa Maroma, Playa del Carmen 77710 Mexico
90 people are viewing this hotel
Expedia.com
US$932
View deal
Free cancellation until 22-12-08
Hotels.com
US$932
View deal
Free cancellation until 22-12-08
Vio.com
US$548
View deal
Booking.comUS$753
Official SiteUS$932
TravelocityUS$932
View all 21 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (19208)
360
Panoramas (5)
Room & Suite (2154)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.

About

#1 of 7 hotels in Playa Maroma
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best
GreenLeaders Silver level
Secrets Maroma Beach Riviera Cancun is tucked away on secluded Maroma Beach, voted the World's Best Beach by the Travel Channel four years in a row. This unlimited-luxury heaven provides opulence to the most discerning traveler with a pure white sand beach, stunning ocean views stretching as far as the eye can see, elegant suites providing 24-hour room service, daily refreshed mini-bars and several of them with swim-out access to twelve smaller pools plus a shimmering infinity pool, gourmet dining options and chic lounges. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. Our 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Diving
Airport transportation
Valet parking
Wifi
Hot bath
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Private pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Snorkelling
Tennis court
Aerobics
Bicycle tours
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Adults only
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Allergy-free room
Bathrobes
Air conditioning
Private beach
Housekeeping
Interconnected rooms available
Minibar
Flatscreen TV
Private balcony
Room service
Safe
Seating area
VIP room facilities
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
Show more
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Ocean View
Languages Spoken
English, Spanish
19742Reviews2517Q+A100Room tips
Traveller rating
  • 16,407
  • 2,319
  • 679
  • 210
  • 129
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
W Freer wrote a review Yesterday
Great resort. Staff was excellent and went above and beyond during our stay. Oscar, Alex, and Noe were great. Entertainment was enjoyable. Very helpful in booking off resort excursions. Top notch service all around.
Read more
Review collected in partnership with this hotel
Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
BradW wrote a review Yesterday
2 contributions
First time at this property and it was a fantastic experience and we can't to go back!!! The staff and service went above and beyond expectations and truly made this trip stand out. The attention to detail for guest experience is second to none and the cleanliness was impeccable, especially given the size of the property.
Read more
Date of stay: November 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Philip Bellomo wrote a review Nov. 26
1 contribution
+1
Where do I begin? This was our first time at Secrets Maroma. From the second we entered the gates of the resort on Sunday November 20th until our last day on Saturday November 26th we were treated like royalty! Literally wanted for nothing! Out of every resort I’ve ever been to this is by far the best. And to be honest none of this would be possible without our concierge Roberto Canul. Don’t get me wrong, the entire staff is incredible at their craft. Roberto was the best, Secrets Maroma is blessed to have such an attentive and well organized employee. He went above and beyond to make sure every appointment I made for spa treatments, water sports, excursions and off premises transportation were safe,on time and enjoyable. We will not only be back as often as possible, but will be with friends and family on our return visits. Can’t wait to return for sun, fun, sand and to hear “my pleasure” !!!!
Read more
Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Steve J wrote a review Nov. 26
9 contributions4 helpful votes
4th visit to MB, always an excellent experience. Preferred Club amenities appreciated. Staff does a FANTASTIC job serving guests. Food was amazing, as always. Beach maintenance excellent, catamaran sailing was great. One of my favorite meals was the Seafood spread for lunch by the pool.
Read more
Review collected in partnership with this hotel
Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Jacob F wrote a review Nov. 26
1 contribution
10/10 experience. Luxurious rooms, beautiful beaches, first class service. Emmanuel Cabrera was our personal concierge and he could not have done a better job. He gave us his personal cell number and we were able to contact him at any point of the day and was on it. He had a wonderful personality that brought joy to our day. Raul, the beach concierge was fantastic as well. He made it a point to build a relationship with us as well as take care of our needs on the beach. Highly advise taking a trip with your spouse to Secrets Maroma!
Read more
Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Alexandra W wrote a review Nov. 26
1 contribution
I didn't know what to expect from this trip, never having left the USA before. I was absolutely blown away. The entire staff at Secrets Maroma Beach--I never met a single person who wasn't incredibly kind, thoughtful, and accommodating. Service was outstanding from check-in to check-out. Not a single bad moment. Incredibly clean, and beautiful. We were treated like Five-Diamond Royalty. I'm definitely spoiled forever!
Read more
Date of stay: November 2022
Rooms
Cleanliness
Service
Trip type: Travelled on business
Room Tip: We were in the Preferred Club--got us much closer to the pool and beach!
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Kate wrote a review Nov. 26
1 contribution
We had the best time at Secrets Maroma Beach for our Honeymoon! The resort is gorgeous and the beach is perfect! All of the staff were very kind and made us feel welcome. The food and drinks are delicious. We highly recommend this resort!
Read more
Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Speedo wrote a review Nov. 25
1 contribution1 helpful vote
Above expectations on all fronts, really amazing. Food A1, staff A1, room A1. Just be advised the trees have grown and if on the first 2 floor the "partial ocean view" is blocked. Beautiful all the same.
Read more
Date of stay: November 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Shaylene wrote a review Nov. 24
1 contribution1 helpful vote
Freddy at the breakfast buffet was amazing! He has a great personality and kept the mimosas coming. Sergio was also great! He informed us of which massages would be most beneficial for us. Such a bubbly personality, he is so friendly and kind. We will definitely be returning on a personal trip rather soon!
Read more
Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Response from E-Concierge Secrets Maroma, Otro at Secrets Maroma Beach Riviera Cancun
Responded 3 days ago
Dear Shaylene, To read that you had an excellent stay and that our staff has provided excellent service, makes us feel proud of the hard work they do every day to create memorable stays. Freddy, Sergio and the rest of the team will be amazed that their charisma and friendliness were reflected in your review but mainly in your recent visit. We are very pleased to have welcomed you in this, your home in the Mexican Caribbean and we will be honored to have you back again soon. Sincerely, Daniela Hernández Social Media Manager Secrets Maroma Beach Riviera Cancún
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Larry H wrote a review Nov. 24
1 contribution1 helpful vote
A very good resort. The service was outstanding and all staff treated us very well. Our concierge Roberto Cunal was very fast to respond to any requests and helpful in many ways. The Italian restaurant was a favourite and our waiter for our two visits was outgoing and provided wonderful service. Beach and Pools are first rate
Read more
Date of stay: November 2022Trip type: Travelled as a couple
Room Tip: Any of the a la carte restaurants can be visited without reservation and are not particularly...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Response from E-Concierge Secrets Maroma, Otro at Secrets Maroma Beach Riviera Cancun
Responded 3 days ago
Dear Larry H, We certainly strive daily to create experiences that last a lifetime, we are pleased to read that we were able to exceed your expectations during your recent visit, we will gladly share your comments with Roberto and the team at Portofino, the Italian restaurant. These words will help us to continue to provide exceptional service. Thank you very much for taking the time to share your experience but mainly for choosing us as your vacation destination. It will be an honor to be your host again in the near future. Sincerely, Daniela Hernández Social Media Manager Secrets Maroma Beach Riviera Cancún
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
PRICE RANGE
US$502 - US$979 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
secrets maroma beach riviera cancun hotel playa del carmen
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del CarmenPlaya Maroma
NUMBER OF ROOMS
412
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Secrets Maroma Beach Riviera Cancun - Reviews, Prices UPDATED 2022 - Tripadvisor

Frequently Asked Questions about Secrets Maroma Beach Riviera Cancun
Which popular attractions are close to Secrets Maroma Beach Riviera Cancun?
Nearby attractions include Aqua Nick (7.5 km), Cirque du Soleil Joyà (3.7 km), and Jungala Aqua Experience (4.0 km).
What are some of the property amenities at Secrets Maroma Beach Riviera Cancun?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Secrets Maroma Beach Riviera Cancun?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Secrets Maroma Beach Riviera Cancun?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Secrets Maroma Beach Riviera Cancun?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Secrets Maroma Beach Riviera Cancun?
Conveniently located restaurants include Casa Amate, Tramonto, and Il Olivo.
Are there opportunities to exercise at Secrets Maroma Beach Riviera Cancun?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Secrets Maroma Beach Riviera Cancun have an airport shuttle?
Yes, Secrets Maroma Beach Riviera Cancun offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Secrets Maroma Beach Riviera Cancun have airport transportation?
Yes, Secrets Maroma Beach Riviera Cancun offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Secrets Maroma Beach Riviera Cancun located near the city centre?
Yes, it is 0.4 km away from the centre of Playa Maroma.
Are any cleaning services offered at Secrets Maroma Beach Riviera Cancun?
Yes, dry cleaning and laundry service are offered to guests.