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    Secrets Maroma Beach Riviera Cancun

    Carretera Federal Cancun - Puerto Juarez | Km 306.5 S/N Punta Maroma, Playa Maroma, Playa del Carmen CP 77710, Mexico
    011 52 81 4770 1914
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    2017-12-03 2017-12-04
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     67 people are viewing this hotel
    US$525
    US$443
    SAVE US$82
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    Traveller (12353)
    Pool & Beach (3725)
    Room & Suite (2279)
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    3,966 reviews
    #3 of 6 hotels in Playa Maroma
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    Overview
    • Excellent82%
    • Very good13%
    • Average3%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “preferred club” (1,407 reviews)
    “world cafe” (842 reviews)
    “barefoot grill” (371 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Secrets Maroma Beach Riviera Cancun
    Special Offer: Fall into Savings!
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    Rooms
    Dec 3Dec 4
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (12,484)
    There are newer reviews for Secrets Maroma Beach Riviera Cancun
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    4,751 - 4,755 of 11,127 reviews

    Reviewed 9 October 2014

    Spent 10 wonderful days Sept 14-24 at this wonderful hotel for the fifth time. We took some friends with us this year that had never been anywhere in Mexico so of course I was nervous if I had talked up this hotel to much and...More

    9  Thank Debie1028
    Response from E-Concierge S, Public Relations Manager at Secrets Maroma Beach Riviera CancunResponded 10 October 2014

    Dear guest, Thank you so much for the comments! We're so glad knowing you and your friends love our resort, It will be a pleasure having you here and serve you again; we look forward to seeing you for the sixth time. Sincerely, Romina Pizzuti...More

    Reviewed 9 October 2014

    We had an excellent vacation- service, accomodations and food were all excellent. I recommend the preferred rooms as it gives you access to the preferred club and hydrotherapy at the spa. Ask for Alejandro at World Cafe- he will take excellent care of you. Pablo...More

    5  Thank clong482
    Response from E-Concierge S, Public Relations Manager at Secrets Maroma Beach Riviera CancunResponded 10 October 2014

    Dear guest, Thank you so much for the tips to other travelers! We look forward to seeing you very soon. Sincerely, Romina Pizzuti Social Media Secrets Maroma Beach info.semrc@secretsresorts.com

    Reviewed 9 October 2014

    What an amazing experience. The level of service was out of this world we have never been treated so well. From the moment we arrived at the resort every need was taken care of. Carlos Castaneda at the vip desk was amazing the whole 7...More

    4  Thank Janet H
    Response from E-Concierge S, Public Relations Manager at Secrets Maroma Beach Riviera CancunResponded 10 October 2014

    Dear guest, Thank you so much for the comments! We're so happy you've had an amazing vacations in our resort; we will thank all of our staff specially the ones that you have mentioned for making that possible. Don't forget to contact us when you're...More

    Reviewed 9 October 2014

    Cant say enough great things about this resort. We really dont have anything negative to say. The food was amazing, the atmosphere was so relaxing and romantic! We thoroughly enjoyed our honeymoon stay. We will definitely be back !

    3  Thank Ashley R
    Response from E-Concierge S, Public Relations Manager at Secrets Maroma Beach Riviera CancunResponded 10 October 2014

    Dear guest, Thank you do much for the five stars rating! It will be a pleasure having you here and serve you again; please, don't forget to contact us when you decide to return. Sincerely, Romina Pizzuti Social Media Secrets Maroma Beach info.semrc@secretsresorts.com

    Reviewed 9 October 2014

    So! We just got back yesterday and I started thinking about this review the day we checked in. I am not sure if my expectations were just so high from all the months of anticipation and review reading or what. First let me say, the...More

    4  Thank garden94
    Response from E-Concierge S, Public Relations Manager at Secrets Maroma Beach Riviera CancunResponded 10 October 2014

    Dear guest, Thank you so much for your review! We look forward seeing you again in the near future. Sincerely, Romina Pizzuti Social Media Secrets Maroma Beach info.semrc@secretsresorts.com

    Iberostar Grand Hotel Paraiso
    5,988 reviews
    #1 of 11 hotels in Playa Paraiso
    2.2 km
     
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    12,181 reviews
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    4.3 km
     
    Fairmont Mayakoba
    4,207 reviews
    #11 of 212 hotels in Playa del Carmen
    8.2 km
     
    El Dorado Maroma, by Karisma
    3,966 reviews
    #3 of 6 hotels in Playa Maroma
    1.9 km
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Parking
    • Breakfast included
    • Free Internet
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$401 - US$885 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 On the Beach Hotel in Playa Maroma
    • #2 Top resorts Hotel in Playa Maroma
    • #2 Spa Hotel in Playa Maroma
    • #2 Romantic Hotel in Playa Maroma
    • #2 Luxury Hotel in Playa Maroma
    • #4 Green Hotel in Playa Maroma
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 412
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, BookIt.com, Expedia, Priceline, Hotels.com, Orbitz, Hotwire, Travelocity, getaroom.com, Cancelon, Cheap Tickets, TripOnline SA and HotelQuickly so you can book your Secrets Maroma Beach Riviera Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa Maroma
    • Also Known As
    • Secrets Maroma Beach Riviera Cancun Hotel Playa Del Carmen
    Add Photo Photos
    Traveller (12353)
    Pool & Beach (3725)
    Room & Suite (2279)
    Dining (935)
    Hotel & Grounds (5561)
    Bathroom (154)
    Business Centre & Event Rooms (46)
    Family and Play Areas (42)
    Nearby
    Sponsored by:
    Valentin Imperial Riviera Maya
    12,181 reviews
    4.30 km away
     
    Iberostar Grand Hotel Paraiso
    5,988 reviews
    2.18 km away
     
    El Dorado Maroma, by Karisma
    3,966 reviews
    1.88 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Elizabeth W
    17 November 2017|
    AnswerShow all 3 answers
    Response from Tom H | Reviewed this property |
    very simple, just avoid those trying to sell you something and go directly to your transportation agent.
    1
    Vote
    steve h
    17 November 2017|
    AnswerShow all 3 answers
    Response from Tim C | Reviewed this property |
    If you are Preferred Club, you will know it, there is an extra charge. I believe for us it was $140/night more but we thought it was well worth it. You have access to the Preferred Bar which had top notch liquor and also... More
    1
    Vote
    sunloverCedarburg
    16 November 2017|
    AnswerShow all 3 answers
    Response from Tim C | Reviewed this property |
    Ours did, yes.
    0
    Votes
    Room Tips
    "The swim out rooms are worth the extra price. Select a room that is not close to the concierge's desk in..."
    Read review
    "Don't understand this question"
    Read review
    "Swim out room is the way to go . No view, but pool on your balcony."
    Read review
    "We were in building 14 swim out. Sun was on the pool most of the day."
    Read review
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