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El Dorado Maroma, a Beachfront Resort, by Karisma

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El Dorado Maroma, a Beachfront Resort, by Karisma
El Dorado Maroma, a Beachfront Resort, by Karisma
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3,000 Reviews from our TripAdvisor Community

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Showing 2,801: English reviews
Rochester, New York
Reviewed yesterday NEW

El Dorado Maroma never disappoints - that's why we keep returning. My husband and I stayed 10 nights in the presidente suites and the room was lovely. (My only complaint was no table for eating a meal from room service.) We drank our morning coffee every morning on the balcony overlooking the beach before heading off to Pepitos for a...

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Thank AnnandJean-Pierre
A TripAdvisor Member
Level Contributor
6 reviews
Reviewed yesterday NEWvia mobile

My husband and I were here in July of 2016. This was our third trip to this same resort. We continue to go back because the beach is amazing, beautiful white sand and beautiful water. Since we have been there three times we have stayed in three different rooms, the first was an infinity suit which was wonderful because you...

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Thank A TripAdvisor Member
Austin, Texas
Reviewed yesterday NEW

We had our first experience with the Karisma Hotel brand in the summer of 2015 when we stayed at the El Dorado Royale Casitas. We were so impressed with the property, the spa was awesome and our Presidential suite and service were unparalleled. As far as the property and the service is concerned, we would consider it unparalleled, 5 star...

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Thank CSfromTX
A TripAdvisor Member
1 review
Reviewed 2 days ago NEWvia mobile

My husband and I were here for our honeymoon, and we were absolutely blown away by this resort. The grounds were immaculately kept, the food was the best we've ever eaten, the beach had sand that felt like flour and some of the most beautiful water we've seen, and the staff was the friendliest and most attentive we've ever experienced....

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Clovis, New Mexico
Reviewed 2 days ago NEWvia mobile

This resort was beyond fantastic. The beach holds the crown for one of the best in the world. The folks are constantly grooming and cleaning it so it's basically pristine 24/7. The food really blew my mind. I was expecting some pretty decent food but what they served every single day was jaw droppingly awesome. The portions are pretty small...

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Thank zimtex33
Kalamazoo
Reviewed 4 days ago NEW

Just got back from a week at this resort. We have been to several resorts in Mexico but never to a small gourmet inclusive, adults only resort. It was so worth it! The food at all the restaurants was delicious. The food at the breakfast and lunch buffet was always so fresh and never a disappointment with Hector at the...

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2Thank Judy B
KarismaHotelsResorts, Manager at El Dorado Maroma, a Beachfront Resort, by Karisma, responded to this review

Hola dear Judy B, Thank you for staying with us and for sharing your fine comments and feedback. We feel really happy to read that you enjoyed your stay and availed yourself of the many things the hotel has to offer as well as the "excelente" treatment from our team, please be assured we will let them know your gentle...

Philadelphia, PA
Reviewed 5 days ago NEWvia mobile

Husband and I stayed here four nights and can't say enough about this resort! The staff is amazing! Friendly, helpful, and responsive. When we arrived, our room type, an infinity plunge pool, was not available which was a little disappointing. We stayed the first night in a swim-up room which was lovely. But on the second day, we were moved...

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Thank Kdg07
KarismaHotelsResorts, Manager at El Dorado Maroma, a Beachfront Resort, by Karisma, responded to this review

Hola dear Kdg07, Thank you for your review of your experiences, we appreciate that you have taken the time to share your comments with future travelers and guests. We are sure your description of our site's atmosphere will be a great help for future travelers when choosing their next destination. I will make sure to share your gentle comments with...

Reviewed 5 days ago NEW

Everything about this resort made for a wonderful trip for our anniversary. The grounds at the resort were clean, well kept, tropical and provided a feeling of privacy. We stayed in the Palafitos...what an awesome experience. Being able to stay out above the ocean provided such a unique experience. The staff for the Palafitos was great (Alan was the best)...

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Thank af754ec
KarismaHotelsResorts, Manager at El Dorado Maroma, a Beachfront Resort, by Karisma, responded to this review

Hola dear af754ec, Thank you for sharing your experience with us. We are so pleased to have had the chance to introduce you to our beautiful home and that our people made your experience even more joyful and memorable, Alan will be so happy to know your kind thoughts. We hope you choose us again for another incredible experience in...

Horace, North Dakota
Reviewed 5 days ago NEW

We came to Maroma in 2010 for our honeymoon. We had been dreaming about going back every year since and finally went back. I am not sure why we waited so long, but we will not wait that long again. There were different restaurants this time and we made sure to try all of them. They did not disappoint. From...

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Thank stardust2682
KarismaHotelsResorts, Manager at El Dorado Maroma, a Beachfront Resort, by Karisma, responded to this review

Hola dear stardust2682, Thank you for your gentle review of what travelers can expect at El Dorado Maroma. I will pass along to our team your nice thoughts. We hope to have the pleasure of serving you again very soon to recharge your batteries in this beautiful paradise! :) Joslin Fuentes Díaz General Manager El Dorado Maroma, by Karisma

Ottawa
Reviewed 6 days ago NEW

We were here for 6 nights starting on new year's day. As Prestige members, check in was easy. Our room wasn't immediately ready but we arrived before check in so not unexpected and was ready at check in time. Room was in Building 10 with a 2nd floor beach view. Nicely appointed and quiet. Restaurants were good, reservations are not...

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1Thank MaggieWhoodle
KarismaHotelsResorts, Manager at El Dorado Maroma, a Beachfront Resort, by Karisma, responded to this review

Hola dear MaggieWhoodle, Thank you for your wonderful feedback. It is our pleasure to know that you had a wonderful stay with us and that you enjoyed your stay from start to finish. Your opinion is always important for us since it help us to improve. We will extend your compliments to our team. We hope that you will choose...

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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Business Centre with Internet Access
  • Breakfast Available
Official Description (provided by the hotel)
Located on one of Travel Channels Top Ten Beaches in the World, El Dorado Maroma is an upscale, exclusive Caribbean resort for romantic couples and active vacationers alike. Intimate and beachfront. Rustic and luxurious at the same time. the hotel provides outstanding services and gourmet cuisine. Receive personalized butler and concierge service, arrive with style with a champagne check in. It is rustic, because it is not pretentious and was built using traditional materials and with the philosophy of embracing the bounty of the nature and the local environment. It lies directly on the beach of Maroma, considered to be one of the best beaches in the world by independent reviewers, including the Discovery Channel. ... more   less 

Additional Information about El Dorado Maroma, a Beachfront Resort, by Karisma

Address: Carretera Cancun-Tulum Km 55.3 | Maroma beach, Playa Maroma, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Maroma
Price Range: $529 - $1,447 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Dorado Maroma, a Beachfront Resort, by Karisma 4.5*
Number of rooms: 99
Reservation Options:
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Also Known As:
El Dorado Maroma, a Beachfront Resort, By Karisma Hotel Playa Del Carmen
El Dorado Maroma Hotel
El Dorado Maroma Resort
Hotel Style:
#2 Family Hotel in Playa Maroma
#3 Romantic Hotel in Playa Maroma
#3 Spa Hotel in Playa Maroma
#3 Top resorts Hotel in Playa Maroma
#3 Luxury Hotel in Playa Maroma
#3 On the Beach Hotel in Playa Maroma
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Questions & Answers

Here's what travellers have asked, with answers from El Dorado Maroma, a Beachfront Resort, by Karisma staff and other travellers.
407 questions
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Lynn
5 months ago

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Questions? Get answers from El Dorado Maroma, a Beachfront Resort, by Karisma staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is not a bad room that I have seen. If you don't like the view, walk 15 feet to the beach and have the amazing view.”
 of 5 bubbles stardust2682, 18 Jan 2017 | Read review
“We asked for a view of the ocean. we got it. Beautiful.”
 of 5 bubbles CGarber51, 16 Jan 2017 | Read review
“We had a suite on the lazy river and it was wonderful.”
 of 5 bubbles 602sandie, 16 Jan 2017 | Read review
“First floor rooms are not as private as upper floors”
 of 5 bubbles aruba2017, 12 Jan 2017 | Read review
“Palafitos were wonderful.”
 of 5 bubbles KristinJaskiw, 11 Jan 2017 | Read review
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