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El Dorado Maroma, by Karisma

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Carretera Federal Cancun-Tulum Km 55.3, Playa Maroma, Playa del Carmen 77710 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$518
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Free cancellation until 21-03-13
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US$536
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Traveller (8121)
360
Panoramas (11)
Pool & Beach (1884)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Regular temperature checks for staff
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Updated 21-01-18 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from El Dorado Maroma, by Karisma
Updated 21-01-18 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 7 hotels in Playa Maroma
Location
Cleanliness
Service
Value
2020 Travellers' Choice Best of the Best
GreenLeaders Gold level
Located on one of Travel Channels Top Ten Beaches in the World, El Dorado Maroma is an upscale, exclusive Caribbean resort for romantic couples and active vacationers alike. Intimate and beachfront. Rustic and luxurious at the same time. the hotel provides outstanding services and gourmet cuisine. Receive personalized butler and concierge service, arrive with style with a champagne check in. It is rustic, because it is not pretentious and was built using traditional materials and with the philosophy of embracing the bounty of the nature and the local environment. It lies directly on the beach of Maroma, considered to be one of the best beaches in the world by independent reviewers, including the Discovery Channel.
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Full view
Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Canoeing
Shuttle bus service
Parking
Wifi
Paid wifi
Hot bath
Pool / beach towels
Adult pool
Outdoor pool
Private pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Diving
Snorkelling
Aerobics
Entertainment staff
Evening entertainment
Fishing
Table tennis
Nightclub / DJ
Taxi service
Business Centre with Internet Access
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Adults only
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Additional bathroom
Housekeeping
Minibar
Refrigerator
Flatscreen TV
On-demand films
Private balcony
Room service
Safe
Seating area
VIP room facilities
Laptop safe
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Great View
Languages Spoken
English, Spanish
6,704Reviews970Q+A100Room tips
Traveller rating
  • 5,536
  • 802
  • 239
  • 80
  • 62
Traveller safety
Time of year
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Popular mentions
Christina C wrote a review Today
1 contribution
Beautiful resort! Food and service is amazing! Great entertainment by Natalia, Alex, Omar and Leirbag... thank you! Volleyball, walks on the beach. The water is the most beautiful shades of turquoise. Mio is our favorite foe dinner!
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Date of stay: February 2021Trip type: Travelled as a couple
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Ryan F wrote a review Today
Philadelphia, Pennsylvania1 contribution
El Dorado Marina was great! Beautiful private beach and great resort! Wonderful food! Very clean and beautiful pools! Leirbag was very accommodating and had fun activities. Willing to switch activities based in interest. Natalia, Omar, Alex, and DJ Juan all did excellent and very friendly! Would recommend
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Date of stay: February 2021Trip type: Travelled with friends
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Ryan S wrote a review Today
1 contribution
Everything was really good. Beach was awesome, very clean, staff was very polite and friendly. Leirbag excellent, Natalia, DJ Yuan, omar, Alex were awesome. Food every night was awesome. Definitely coming back
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Date of stay: February 2021Trip type: Travelled with friends
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Natalie wrote a review Today
Upper Sandusky, Ohio1 contribution
Excellent service! Staff was exceptional, specifically Leirbag, Natalia, Alex, Omar and DJ Juan. Pools are nice! Bars are awesome! Beach is beautiful! Would recommend visiting and would love to visit again!
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Date of stay: February 2021Trip type: Travelled with friends
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Morgan F wrote a review Today
1 contribution
Everything is great! Great service, beautiful, excellent pools. Leirbag led great activities and was a lot of fun and moved activities based on guests requests. Natalia Omar and Alex DJ Juan were super friendly and helpful and played great music.
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Date of stay: February 2021Trip type: Travelled with friends
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PRICE RANGE
US$273 - US$658 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
el dorado maroma, a beachfront resort, by karisma hotel playa del carmen, el dorado maroma hotel, el dorado maroma resort
FORMERLY KNOWN AS
El Dorado Spa Resorts, by Karisma
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del CarmenPlaya Maroma
NUMBER OF ROOMS
99
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Frequently Asked Questions about El Dorado Maroma, by Karisma
Which popular attractions are close to El Dorado Maroma, by Karisma?
Nearby attractions include Cirque du Soleil JOYÀ (5.4 km), Jungala Aqua Experience (5.8 km), and Pasion De Cacao (4.3 km).
What are some of the property amenities at El Dorado Maroma, by Karisma?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at El Dorado Maroma, by Karisma?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at El Dorado Maroma, by Karisma?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at El Dorado Maroma, by Karisma?
Yes, free parking is available to guests.
What are some restaurants close to El Dorado Maroma, by Karisma?
Conveniently located restaurants include Pavo Real by the Sea, Tramonto, and El Puerto.
Are there opportunities to exercise at El Dorado Maroma, by Karisma?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at El Dorado Maroma, by Karisma?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at El Dorado Maroma, by Karisma?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to El Dorado Maroma, by Karisma?
Many travellers enjoy visiting Zona Arqueológica Playa del Carmen (15.5 km).
Does El Dorado Maroma, by Karisma have any great views?
Yes, guests often enjoy the harbour view available here.