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2017-07-30 2017-07-31
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    El Dorado Maroma, by Karisma

    Carretera Federal Cancun-Tulum Km 55.3, Playa Maroma, Playa del Carmen 77710, Mexico
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    Best prices for your stay
    2017-07-30 2017-07-31
    Lock in the lowest price from our partners
    US$507US$647
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    Traveller (4959)
    Room & Suite (1268)
    Pool & Beach (1218)
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    Overview
    • Excellent81%
    • Very good13%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “lima limon” (195 reviews)
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    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Rooms
    Jul 30Jul 31
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (3,659)
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    1 - 5 of 3,419 reviews

    Reviewed 2 days ago

    Fell in love with this resort from the photo of the over water bungalows (Palafitos) and they were even more beautiful than I expected! I brought 27 friends to celebrate my 50th birthday. Was nervous about them pulling off a group like this as there...More

    4  Thank Amy B
    Reviewed 4 days ago

    We just returned from our 7 day stay and it was amazing. I would stay here again in a heartbeat!! The staff was awesome. So friendly and helpful. There was always someone there to attend to your every need. We went for our 1 year...More

    2  Thank akenney2
    Response from KarismaHotelsResorts, Gerente at El Dorado Maroma, by KarismaResponded 3 days ago

    Hola, Dear akenney2, It’s a pleasure to read that our guests find in our resort what they were looking for, also is good to know that our staff meet with your highest expectations since this is our main commitment. We are pleased knowing that you...More

    Reviewed 4 days ago

    We just returned from a 6 night stay at El Dorado Maroma. Loved the size of the resort. It's very small and the grounds are very well maintained. As small as the resort is, no building is very far from the beach. The food was...More

    1  Thank David M
    Response from KarismaHotelsResorts, Gerente at El Dorado Maroma, by KarismaResponded 3 days ago

    Hola Dear groundhawg, Thank you for taking the time to letting us know your feedback and leave a review. We want to apologize for any inconvenience you experienced during your stay. Your feedback is important to us and has been shared with the department involved....More

    Reviewed 5 days ago via mobile

    My wife and I came her for the first time and it was amazing. The staff was exellente and were there for all of our needs. To name some of the staff that made our trip incredible, activities director Alex, Daniel San, Armando, Pedro, Rene,...More

    1  Thank Gabel257
    Response from KarismaHotelsResorts, Gerente at El Dorado Maroma, by KarismaResponded 3 days ago

    Hola, Dear Gabel257 Thank you very much for letting us know your opinion, it is a pleasure to read about your special stay at El Dorado Maroma We are pleased to know that our team made a great job and your days here were memorable....More

    Reviewed 5 days ago via mobile

    Amazing place to spend a week. All the staff is great especially Alex(the activities director), Daniel San, Pedro Luis, Karen, Rene, and Armando. Will definitely be coming back. The beach is beautiful and the seaweed is cleaned up all day long. The food is amazing...More

    1  Thank Christina G
    Response from KarismaHotelsResorts, Gerente at El Dorado Maroma, by KarismaResponded 3 days ago

    Hola, Dear Christina G, Thank you for letting us know your kind opinion. We are pleased to know that our team made a great job and your days here were great. We have sent them your kind comments and they are glad to know that...More

    Secrets Maroma Beach Riviera Cancun
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    Catalonia Playa Maroma
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    Kin Sol Soleil
    144 reviews
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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Beachfront
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Shuttle Bus Service
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$331 - US$1,087 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Family Hotel in Playa Maroma
    • #3 Top resorts Hotel in Playa Maroma
    • #3 On the Beach Hotel in Playa Maroma
    • #3 Luxury Hotel in Playa Maroma
    • #3 Spa Hotel in Playa Maroma
    • #3 Romantic Hotel in Playa Maroma
    • #3 Green Hotel in Playa Maroma
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 99
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Hotels.com, Prestigia, TravelUp, Travelocity, Orbitz, TripOnline SA, HotelsforEveryone, Hotwire, Evoline ltd, HotelQuickly and Cancelon so you can book your El Dorado Maroma, by Karisma reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa Maroma
    • Also Known As
    • El Dorado Maroma, a Beachfront Resort, By Karisma Hotel Playa Del Carmen ,
    • El Dorado Maroma Hotel ,
    • El Dorado Maroma Resort
    Add Photo Photos
    Traveller (4959)
    Room & Suite (1268)
    Pool & Beach (1218)
    Dining (494)
    Hotel & Grounds (2253)
    Bathroom (97)
    Family and Play Areas (18)
    Business Centre & Event Rooms (7)
    Nearby
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    2.36 km away
     
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    2.04 km away
     
    Secrets Maroma Beach Riviera Cancun
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    1.88 km away
     
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    Ask a question
    Questions & Answers
    Cindy430
    20 July 2017|
    Answer
    Response from mbauop | Reviewed this property |
    You should absolutely stay there. They were just finishing up construction on the new spa and fitness center in June. Even when they have construction going on you really don't realize it the resort is so beautiful and they... More
    0
    Votes
    Mousemommy2
    20 July 2017|
    Answer Show all 2 answers
    Response from Clem H | Reviewed this property |
    At one time you had to pay for WiFi but I don't think that is the case anymore. We were there in May and we and our friends phones were on to the WiFi with no problem and no charges. So I am pretty sure WiFi is free. Take... More
    0
    Votes
    srenee87
    19 July 2017|
    Answer Show all 4 answers
    Response from David M | Reviewed this property |
    There are a few things that you have to pay for at the others (wine, a few steak items). The food was very good at the others, so didn't see a reason to pay the extra.
    0
    Votes
    Room Tips
    "Palafitos are amazing. Swim up rooms great (make sure you are not by the construction) but even the Jr..."
    Read review
    "Stayed in building 6 -- no complaints there -- short walk to everything."
    Read review
    "Palafitos nice for day or two, not worth longer."
    Read review
    "there are no bad rooms in this resort a 2 minute walk to all areas of resort!"
    Read review
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