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El Dorado Maroma, by Karisma

Travellers' Choice award winner
GreenLeadersGold level
11/06/2017 12/06/2017
1 room 2 adults 0 children
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El Dorado Maroma, by Karisma
El Dorado Maroma, by Karisma
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3,482 Reviews from our TripAdvisor Community

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Showing 3,255: English reviews
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Vancouver, Canada
Reviewed yesterday NEW

We visited EDM from the 8th to the 15th of May and it seems like every stay at this resort gets better than the previous one. We have been going to this resort every 6 months for several years and just when you think that it cannot get any better EDM kicks it up a notch and goes above and...

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Thank Clem H
Pennsylvania
Reviewed yesterday NEW

We returned to El Dorado Maroma for a fabulous 10 day “birthday” vacation. Like we need an excuse! HA! Our visit was from April 21st to May 1st and started with our transfer from CUN airport provided by Lomas Travel. They are always professional, easy to work with and start everything off perfectly! Ok, truth be told up front –...

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Thank William S
Halifax, Canada
Reviewed yesterday NEW

Cathy and I have vacationed in Mexico over 12 times , and must say , the El Dorado Maroma is at the top of our resort list. We stayed at the El Dorado Maroma Beach in April of this year. We travelled with our friends, Linda & Greg Rice, and our overall experience was the Best Ever ! The Resort,...

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2Thank paulsmith22017
Attleborough, United Kingdom
Reviewed yesterday NEW

We had a fantastic two weeks in the Palafitos having travelled from the UK. The view was to die for, we had a room at the front with fantastic views of Cozumel. Although we are not Diamond Elite members we were lucky enough to grab an introductory offer at Emerald level. It was expensive for a fortnight but worth it....

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Thank WhitbySpark69
San Diego, California
Reviewed 2 days ago NEWvia mobile

This was our first time visiting the resort and it was amazing! It's a fun boutique resort where you really get the know the people that make it happen. The food is great and we really enjoyed the speciality restaurants for dinner. The beach and pools are well maintained and the staff is very attentive. We especially enjoyed activities throughout...

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Thank DCarroll858
Denver, Colorado
Reviewed 3 days ago NEW

We visited El Dorado Maroma the first week of May. My husband and I have been to about 10 all inclusive resorts (including Sandals, Excellence, and the Royal), and the "Gourmet All-Inclusive" is what keeps us returning to El Dorado/Karisma properties. The food is top notch, and you can't beat the premium alcohol selection. We have also stayed at El...

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1Thank Krista K
KarismaHotelsResorts, Gerente at El Dorado Maroma, by Karisma, responded to this review

Hola dear Krista K, We are happy to read that you had a wonderful experience at our paradise and enjoyed every moment you spent with our team. We appreciate your compliments. We will send them your nice comments since that is our best reward. We will be glad to see you again, Joslin Fuentes Díaz General Manager El Dorado Maroma,...

Reviewed 4 days ago NEWvia mobile

Great vacation. Smaller resort. Everything kept very clean and the service is excellent . Beach butler Armando was very accommodating. Great yoga class with Jesus every morning. Beach was beautiful. Thank you all for a great vacation

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Thank Joanne H
KarismaHotelsResorts, Gerente at El Dorado Maroma, by Karisma, responded to this review

Hola dear Joanne H, It is the best reward to read the names of our team and how special they made you feel. We have sent them your comments and they feel so happy that you had fun sharing time with us. We would like to welcome you back, Joslin Fuentes Díaz General Manager El Dorado Maroma by Karisma

Bayonne, New Jersey
Reviewed 4 days ago NEW

Beautiful place, room was beautiful upgraded to royal suite, no elevator too many stairs to climb. Diego, Rene, Ruiz, Santos ,and ALEX. Absolutely the best. The Caribbean grill and Mio were excellent as was our special dinner at the beach huts restaurant. Pauolo our concierge was a very helpful and pleasant woman.

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1Thank DEBORAH M
KarismaHotelsResorts, Gerente at El Dorado Maroma, by Karisma, responded to this review

Hola dear DEBORAH M, We are pleased to know that our team made a great job and your days here were amazing. We have sent them your kind comments and they are glad to know that their service met your expectations. Thank you for letting us know your kind opinion. We would be glad to welcome you back, Joslin Fuentes...

Reviewed 5 days ago NEW

We would like to say special Thanks to our personal butler Edgar. He did everything to make our stay very special. He organized and booked everything we needed, made sure that we have everything necessary in our suite.He made us feel that we are the only guests that he is taking care of. He was always stopping by to chat...

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Thank annagK7756AN
KarismaHotelsResorts, Gerente at El Dorado Maroma, by Karisma, responded to this review

Hola dear annagK7756AN, Thank you for sharing your fantastic comments. We are honored that you have visited us. We are proud to know that you had an amazing experience with our facilities and the activities. Edgar sends you greetings. Hope to see you soon, Joslin Fuentes General Manager El Dorado Maroma by Karisma

Houston, Texas
Reviewed 5 days ago NEW

I stayed in one of the Palafitos (over water bungalow) and have to say they are amazing. I've stayed in one in Tahiti and I have to say I liked these better. Maybe because they're newer or maybe just because they have everything you could ever want and then some. Starting with the floors, plexi-glass everywhere, so no matter where...

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1Thank gldavis
KarismaHotelsResorts, Gerente at El Dorado Maroma, by Karisma, responded to this review

Hola dear gldavis, It is wonderful to read that you spent a wonderful stay at Palafitos. It is great for us that your vacations were an amazing experience. We will share your review with our team so that they read your kind comments and how pleased you felt. We would be glad to welcome you back, Joslin Fuentes General Manager...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located on one of Travel Channels Top Ten Beaches in the World, El Dorado Maroma is an upscale, exclusive Caribbean resort for romantic couples and active vacationers alike. Intimate and beachfront. Rustic and luxurious at the same time. the hotel provides outstanding services and gourmet cuisine. Receive personalized butler and concierge service, arrive with style with a champagne check in. It is rustic, because it is not pretentious and was built using traditional materials and with the philosophy of embracing the bounty of the nature and the local environment. It lies directly on the beach of Maroma, considered to be one of the best beaches in the world by independent reviewers, including the Discovery Channel. ... more   less 

Additional Information about El Dorado Maroma, by Karisma

Address: Carretera Federal Cancun-Tulum Km 55.3, Playa Maroma, Playa del Carmen 77710, Mexico (Formerly El Dorado Spa Resorts, by Karisma)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Maroma
Price Range: $521 - $2,158 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Dorado Maroma, by Karisma 4.5*
Number of rooms: 99
Reservation Options:
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Also Known As:
El Dorado Maroma, a Beachfront Resort, By Karisma Hotel Playa Del Carmen
El Dorado Maroma Hotel
El Dorado Maroma Resort
Hotel Style:
#2 Family Hotel in Playa Maroma
#3 Green Hotel in Playa Maroma
#3 Spa Hotel in Playa Maroma
#3 On the Beach Hotel in Playa Maroma
#3 Top resorts Hotel in Playa Maroma
#3 Luxury Hotel in Playa Maroma
#3 Romantic Hotel in Playa Maroma
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Questions & Answers

Here's what travellers have asked, with answers from El Dorado Maroma, by Karisma staff and other travellers.
531 questions
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Lynn
9 months ago

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Questions? Get answers from El Dorado Maroma, by Karisma staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For the beachfront one bedroom villa choose room 907 to 905 we stayed in 905 best view.”
473clemh, 28 May 2017 | Read review
“Top floors have view of the water.”
paulsmith22017, 28 May 2017 | Read review
“We loved the swim-up room!”
KristaK481, 26 May 2017 | Read review
“Stay on lower floors not much of a view but no elevators”
I4246VFdeborahm, 25 May 2017 | Read review
“I loved the Palafitos with a sunset view, but they also have sunrise.”
gldavis, 24 May 2017 | Read review
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Prices are for 1 room, 2 adults
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