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    El Dorado Maroma, by Karisma

    3,810 Reviews
    #3 of 5 Hotels in Playa Maroma
    Carretera Federal Cancun-Tulum Km 55.3, Playa Maroma, Playa del Carmen 77710, Mexico
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    2017-10-01 2017-10-02
    Savings alert: 18% below average rate

    The price you found is 18% lower than this hotel's average rate of US$471/night.

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    US$384US$623
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    All photos (5,623)
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    Travellers' Choice award winner
    Traveller (5161)
    Room & Suite (1309)
    Pool & Beach (1248)
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    Overview
    4.5
    3,810 reviews
    • Excellent80%
    • Very good14%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “lima limon” (213 reviews)
    “rick's bar” (135 reviews)
    “caribbean grill” (120 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Rooms
    Oct 1Oct 2
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (3,810)
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    1 - 5 of 3,555 reviews

    Reviewed 2 days ago via mobile
    Palafitos are great but the main resort is Meh

    We stayed for four nights at the Palafitos. The Palafitos restaurant was excellent and the butler service was very nice. Rooms are fantastic with indoor and outdoor showers, jacuzzi tub, glass bottom floor, snorkel gear, private plunge pool, private dock with loungers and direct access...More

    Thank aplus29
    Response from KarismaHotelsResorts, General Manager at El Dorado Maroma, by KarismaResponded yesterday

    Dear aplus29, Thank you for taking the time to share your feedback and leave a review. We apologize for any inconvenience you experienced during your stay. Your feedback is important to us and has been shared with the correspondent department. We hope to have the...More

    Reviewed 4 days ago
    Our fourth trip.

    We absolutely love this property. It's a boutique resort with all of the necessary amenities and care you could possibly want. The food is always second to none along with the service. you'll not go wrong if you want to get away for a relaxing...More

    Review collected in partnership with this hotel
    1  Thank drsheridan
    Reviewed 5 days ago
    Nice Resort and Staff...Mixed Review

    My husband and I had a week stay at this resort this past Labor Day week to celebrate his birthday. While we ultimately enjoyed ourselves, there were some definite pros and cons to the El Dorado Maroma resort. 1. Though on the smaller side the...More

    5  Thank trecieB
    Response from KarismaHotelsResorts, General Manager at El Dorado Maroma, by KarismaResponded 4 days ago

    Dear trecieB, Thank you for taking the time to share your feedback and leave a review. We apologize for any inconvenience you experienced during your stay. Your feedback is important to us and has been shared with the correspondent department. We hope to have the...More

    Reviewed 1 week ago
    A review of El Dorado Maroma...vrs the other places others review?

    As the title says, I can't believe some guests can stay here and have anything other than a great experience. I sometimes think perhaps they stayed at a different resort! This was our first trip to Mexico and El Dorado Maroma, but not our first...More

    6  Thank Cynthia M
    Reviewed 1 week ago
    Most "Excellente"

    Most "Excellente" 13 visits to this boutique resort and it only gets better each visit back.... From the gourmet food, luxury ocean front accommodations and stellar service, this is truly a magical resort in the Yucatán. This is the most relaxing and quietiest of El...More

    2  Thank SoCalFrank
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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Beachfront
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Shuttle Bus Service
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$419 - US$962 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Family Hotel in Playa Maroma
    • #3 Romantic Hotel in Playa Maroma
    • #3 Luxury Hotel in Playa Maroma
    • #3 Top resorts Hotel in Playa Maroma
    • #3 On the Beach Hotel in Playa Maroma
    • #3 Spa Hotel in Playa Maroma
    • #3 Green Hotel in Playa Maroma
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 99
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Orbitz, Prestigia, Hotels.com, TripOnline SA, Travelocity, Hotwire, HotelsforEveryone, getaroom.com, Evoline ltd and Cancelon so you can book your El Dorado Maroma, by Karisma reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa Maroma
    • Also Known As
    • El Dorado Maroma, a Beachfront Resort, By Karisma Hotel Playa Del Carmen ,
    • El Dorado Maroma Hotel ,
    • El Dorado Maroma Resort
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    All photos (5,623)
    Full view
    Traveller (5161)
    Room & Suite (1309)
    Pool & Beach (1248)
    Dining (516)
    Hotel & Grounds (2362)
    Bathroom (97)
    Family and Play Areas (18)
    Business Centre & Event Rooms (7)
    Nearby
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    Ask a question
    Questions & Answers
    See all 587 questions
    Melissa S
    22 September 2017|
    Answer
    Response from Scott C | Reviewed this property |
    As I understand it is now .
    -1
    Votes
    LynRose
    19 September 2017|
    AnswerShow all 2 answers
    Response from Cynthia M | Reviewed this property |
    My hubby said he didn't think so. Recumbent bike though
    0
    Votes
    Kimberly R
    16 September 2017|
    Answer
    Response from JelenaKarisma | Property representative |
    Hi Kimberly, Yes, they have air conditioning and ceiling fans as well. Best regards!
    0
    Votes
    Room Tips
    "Honeymoon suites (with the outdoor shower) are worth the small upgrade in price over the Jacuzzi suite"
    Read review
    "Request a "swim-up jacuzzi suite to be "in the mix" by the main pool, or a higher floor in the..."
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    "Make sure you rooms don't have ants and aren't near the construction"
    Read review
    "Royal Swim Up Room - bldg. 300 (Suite 301 or 302). Best view of the beach from your patio for a swim up..."
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