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El Dorado Spa Resorts By Karisma

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El Dorado Spa Resorts By Karisma
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3,106 Reviews from our TripAdvisor Community

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Indianapolis, Indiana
Reviewed yesterday NEW

We've been to other El Dorado properties (Seaside and Royale) and all are fabulous but the Maroma is a different experience. It's quieter than the others which was the type of vacation we were seeking. The beach is incredible and the care taken every day to clean the washed up vegetation was impressive. We stayed in a beachfront 2 level...

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Helpful?
Thank pamtobeylondon
Philadelphia, Pennsylvania
Reviewed yesterday NEW

We just got back from 5 days at El Dorado Maroma and it was amazing! From the staff, to the food, to the room, to the grounds everything was perfect! We couldn't have asked for a better vacation. When we arrived we had some issues and they were quickly fixed. We ended up in the Palafito Overwater Bungalows and so...

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Thank juno1117
Colorado Springs, Colorado, United States
Reviewed 3 days ago NEWvia mobile

A small resort where the staff is all about their client and making every moment special. Nothing like going to a place where people remember you and your name from previous trips. The food was spectacular and the relaxation amazing. A special shout out to Jonas, Alex, Aurelio, Penny, Angle, Pedro Louis, Jorge and Carlos. You leave feeling like you...

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Helpful?
Thank Jack D
KarismaHotelsResorts, Gerente at El Dorado Spa Resorts By Karisma, responded to this review

Hola dear Jack D, We feel honored that you consider us as friends of yours. we are in love with our job and we enjoy every day we share with our guests so it was a pleasure to greet you and to take care of you to make your holidays special. We are looking forward to welcoming you back soon....

Playa Del Carmen Cp
Reviewed 4 days ago NEW

We have just returned from a 7 day wedding anniversary trip. We have visited the Mexican Myan Riveria many times, however this was our first visit to El Dorado Maroma. Based on our research and many TripAdvisor comments, our expectations were completely exceeded from the moment we first arrived to our departure 7 (fast) days later. The property is situated...

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Helpful?
Thank Steven W
KarismaHotelsResorts, Gerente at El Dorado Spa Resorts By Karisma, responded to this review

Hola dear teven W, Our greatest pleasure is the happiness of all our guests that is why everything is carefully prepared so since the moment you arrived your holidays are perfect. We want to thank you for your comments and for giving us the opportunity to be part of such special dates of your lives. All of us send you...

Reviewed 5 days ago NEW

Just got back from a week at Maroma, and have also stayed at El Dorado Royal Casitas in the past and if you like Beach, the Maroma has the best beach. We upgraded to Palafitos for two nights and they are incredible. But the over the top moment came from Daisy the beach butler who brought us coconut ice cream...

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Helpful?
Thank Drbing
KarismaHotelsResorts, Gerente at El Dorado Spa Resorts By Karisma, responded to this review

Hola dear Drbing, We feel proud because your highest expectations were fulfilled and your days here were over the top. We are happy that you enjoyed the beauty of this piece of paradise from the Overwater Bungalows, the view is amazing and our service is that "extra" so that every minute was perfect. Every one of us was pleased to...

Colorado Springs, CO
Reviewed 5 days ago NEW

First off, we are Exotic members. Our visits have always been wonderful, which has made us come back time after time. We just spent 10 days in an amazing room, upgraded to a Ruby suite in building 10! The employees as always make the resort! Our butlers, Penny, Jorge, and Carlos were attentive, with perfect follow-through. Armando, Elier and Manuel...

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2Thank kkf
KarismaHotelsResorts, Gerente at El Dorado Spa Resorts By Karisma, responded to this review

Hola again dear kkf, It is a delight to welcome you back. Our team is truly happy to make you feel comfortable. Every time you say that keep coming back because you enjoyed your stay is the biggest reward that we can receive. Our team sends you warm regards and we are ready to make your holidays unforgettable once again....

Lakeville, Minnesota
Reviewed 5 days ago NEW

Just have to say that we will be back and we will miss Angel, he was so nice and fun and enthusiastic. Alex and Rueben and Solero and Carlos and more I can't remember names made our stay the best. It was very clean and quiet and the food was awesome. The entertainment could of been better, but watching on...

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Thank rslil
Luxemburg, Wisconsin
Reviewed 6 days ago NEW

We've stayed at all of the adult Karisma properties on Riviera Maya. I didn't think it could get any better...but the palafitos are heaven on earth! The one-bedroom bungalows over the water are well designed, romantic, spacious and you can see the fish swimming thru the three lit windows in the floors. "It's my pleasure"Service, gourmet food and the staff's...

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3Thank bonbongrb
KarismaHotelsResorts, Gerente at El Dorado Spa Resorts By Karisma, responded to this review

Hola dear bonbongrb, We cannot thank you enough for your loyalty to us. We feel honored that you make us part of your holidays every time you have visited this Mayan paradise. Our team loves to make feel pampered. Next time you come back to The Riviera Maya you will be welcome to any of our sister hotels but we...

Garnet Valley, Pennsylvania
Reviewed 1 week ago via mobile

Stayed at the El Dorado Maroma Feb 5-10. Great time watching the Super Ball on the beach which even included a t-shirt. Our butlers Jorge, Penny and Carlos made sure everything was perfect. The food as well as all the servers were great and the restaurants accommodated our party of 6 pretty easily. (Need to be flexible with larger parties.)...

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1Thank Robin S
KarismaHotelsResorts, Gerente at El Dorado Spa Resorts By Karisma, responded to this review

Hola dear mikesal2017, We are thrilled that your days here were perfect and enjoyed the friendliness of our team. that event was especially prepared for our guests. We wanted you to have fun and a good time watching the matches. Our team sends you warm regards. Hope to see you soon. Joslin Fuentes Díaz General Manager El Dorado Maroma, by...

Mount Prospect, Illinois
Reviewed 1 week ago

Resort is relatively close to the airport. It has a beautiful clean beach and is next to the Maroma Marina for all kinds of motorized water sports. The food is outstanding in any one of the six gourmet restaurants. The staff is very attentive and courteous, and speaks English. Choice of several pools. Our room had its own private infinity...

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Helpful?
Thank JHR33
KarismaHotelsResorts, Gerente at El Dorado Spa Resorts By Karisma, responded to this review

Hola dear JHR33, We would like to thank you for such amazing review. We are happy that everything went well and your blisters healed properly. Yes, if you like adrenaline, at Maroma Adventures you can find different exciting water activities like dolphin swimming, scuba, speed boats, etc. and we are glad you enjoyed them. We have sent your greetings to...

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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located on one of Travel Channels Top Ten Beaches in the World, El Dorado Maroma is an upscale, exclusive Caribbean resort for romantic couples and active vacationers alike. Intimate and beachfront. Rustic and luxurious at the same time. the hotel provides outstanding services and gourmet cuisine. Receive personalized butler and concierge service, arrive with style with a champagne check in. It is rustic, because it is not pretentious and was built using traditional materials and with the philosophy of embracing the bounty of the nature and the local environment. It lies directly on the beach of Maroma, considered to be one of the best beaches in the world by independent reviewers, including the Discovery Channel. ... more   less 

Additional Information about El Dorado Spa Resorts By Karisma

Address: Carretera Cancun-Tulum Km 55.3 | Maroma beach, Playa Maroma, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Maroma
Price Range: $506 - $2,147 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Dorado Spa Resorts By Karisma 4.5*
Number of rooms: 99
Reservation Options:
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Also Known As:
El Dorado Maroma, a Beachfront Resort, By Karisma Hotel Playa Del Carmen
El Dorado Maroma Hotel
El Dorado Maroma Resort
Hotel Style:
#2 Family Hotel in Playa Maroma
#3 Luxury Hotel in Playa Maroma
#3 Spa Hotel in Playa Maroma
#3 Top resorts Hotel in Playa Maroma
#3 Romantic Hotel in Playa Maroma
#3 On the Beach Hotel in Playa Maroma
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Lynn
6 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in room 1617 and it was a nice view! We had the sunrise and friends staying in 1606 had the sunset.”
 of 5 bubbles juno1117, 22 Feb 2017 | Read review
“Stayed in Bldg 11 ... first floor ... 5 minute walk to everything ... quite location”
 of 5 bubbles 48stevenw, 19 Feb 2017 | Read review
“Call and ask for Beach Access beach view”
 of 5 bubbles Drbing, 18 Feb 2017 | Read review
“Our view was obscured by the palm trees. Though the close location to the beach and the ability to hear the ocean worked!”
 of 5 bubbles kkf, 18 Feb 2017 | Read review
“4th floor jacuzzi pool suited or a villa”
 of 5 bubbles rslil, 18 Feb 2017 | Read review
5 of 5