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    El Dorado Maroma, by Karisma

    Carretera Federal Cancun-Tulum Km 55.3, Playa Maroma, Playa del Carmen 77710, Mexico
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    2017-10-08 2017-10-09
     38 people are viewing this hotel
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    US$640US$735
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    Traveller (5162)
    Room & Suite (1309)
    Pool & Beach (1248)
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    Overview
    • Excellent80%
    • Very good14%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “lima limon” (216 reviews)
    “beach butlers” (236 reviews)
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    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Rooms
    Oct 8Oct 9
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (3,818)
    There are newer reviews for El Dorado Maroma, by Karisma
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    921 - 925 of 3,562 reviews

    Reviewed 19 November 2016 via mobile

    We just loved our vacation at El Dorado Maroma....the staff definitely spoiled us! Special service by our butlers Ricardo & Oscar made us feel so welcome. Our friends were staying in the bungalows so we decided to have dinner at the restaurant Palafitos....the manager Augustine...More

    2  Thank jagphx
    Response from KarismaHotelsResorts, Manager at El Dorado Maroma, by KarismaResponded 22 November 2016

    Hola dear Jeff & Roseann Gilbert, Thank you for your glowing review; it was truly a pleasure to host your holiday. We are delighted that you enjoyed the beauty of our natural surroundings, dinner at the new Palafitos and the Molten Chocolate cake!! It will...More

    Reviewed 19 November 2016

    My husband and I joined our daughter and her husband at this fabulous secluded resort for a week of relaxation. The staff is very attentive and are truly committed to making your stay as "excellente" as possible. The gourmet food is phenomenal. Daily activities include...More

    3  Thank Leneya D
    Response from KarismaHotelsResorts, Manager at El Dorado Maroma, by KarismaResponded 22 November 2016

    Hola dear Leneya D, Thank you for your glowing review; it was truly a pleasure to host you at El Dorado Maroma. It's great to know that your experiences were in line with our unique vacation concept and that we were able to go above...More

    Reviewed 19 November 2016 via mobile

    The place is beautiful. The people and staff treat you like family. The restaurant's al asked to see if you had any food allergy which was a big concern for us.The beaches are cleaned everyday and are so beautiful.More

    1  Thank spoonman631
    Response from KarismaHotelsResorts, Manager at El Dorado Maroma, by KarismaResponded 22 November 2016

    Hola Dear spoonman631, Thank you for taking the time to share your experiences with the Trip advisor community. It is indeed a pleasure to receive such a nice review highlighting our, facilities, services and most of all, our staff. I truly appreciate your comments.We would...More

    Reviewed 18 November 2016

    We have never had perfect service until we visited this place. The butler service was the best we have ever had as well. One butler that stood out was ATOXTLI KUAUTINXAN. He went well above his duties to make our honeymoon better than we could...More

    Thank locatejerry
    Response from KarismaHotelsResorts, Manager at El Dorado Maroma, by KarismaResponded 19 November 2016

    Hola dear locatejerry, Thank you for your wonderful review and for choosing El Dorado Maroma, it was a pleasure and honor for us to host you for your honeymoon. We feel thrilled because you had a great experience with the food and our team care,...More

    Reviewed 18 November 2016

    Wow - where do I begin. This place was so amazing. By the second day, the staff knew our likes/dislikes and continued to spoil us the entire week. The resort is small, but big on fun! The food was DELICIOUS! And Alex made sure we...More

    2  Thank Cheryl1241154
    Response from KarismaHotelsResorts, Manager at El Dorado Maroma, by KarismaResponded 19 November 2016

    Hola dear Cheryl1241154, Many thanks for your wonderful and gentle review, We are thrilled to know that you enjoyed at El Dorado Maroma. It feels very rewarding to hear that our services have gone beyond our clients expectations. It will be a great pleasure to...More

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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Beachfront
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Shuttle Bus Service
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$418 - US$981 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Family Hotel in Playa Maroma
    • #3 On the Beach Hotel in Playa Maroma
    • #3 Luxury Hotel in Playa Maroma
    • #3 Romantic Hotel in Playa Maroma
    • #3 Spa Hotel in Playa Maroma
    • #3 Green Hotel in Playa Maroma
    • #3 Top resorts Hotel in Playa Maroma
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 99
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Orbitz, Prestigia, Hotels.com, TripOnline SA, Travelocity, HotelsforEveryone, Hotwire, getaroom.com, Evoline ltd and Cancelon so you can book your El Dorado Maroma, by Karisma reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa Maroma
    • Also Known As
    • El Dorado Maroma, a Beachfront Resort, By Karisma Hotel Playa Del Carmen ,
    • El Dorado Maroma Hotel ,
    • El Dorado Maroma Resort
    Add Photo Photos
    Traveller (5162)
    Room & Suite (1309)
    Pool & Beach (1248)
    Dining (516)
    Hotel & Grounds (2363)
    Bathroom (97)
    Family and Play Areas (18)
    Business Centre & Event Rooms (7)
    Nearby
    Sponsored by:
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    2.55 km away
     
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    Ask a question
    Questions & Answers
    OliviaS157
    25 September 2017|
    AnswerShow all 4 answers
    Response from 371JillK | Reviewed this property |
    I would doubt you need a reservation for every meal, but palafitos is one of several restaurants to choose between. You can go to any of them. Only 1 or 2 may need reservations, but when they are busy others are empty... More
    0
    Votes
    Melissa S
    22 September 2017|
    Answer
    Response from Scott C | Reviewed this property |
    As I understand it is now .
    -1
    Votes
    Room Tips
    "Go for a few extra bucks and stay in the bungalow!"
    Read review
    "Everything about the room was great. Perhaps maybe make sure the TVs are able to connect to the internet to..."
    Read review
    "Beach beach, relaxing hotel, incredible staff"
    Read review
    "Honeymoon suites (with the outdoor shower) are worth the small upgrade in price over the Jacuzzi suite"
    Read review
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