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El Dorado Spa Resorts By Karisma

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El Dorado Spa Resorts By Karisma
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3,117 Reviews from our TripAdvisor Community

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Showing 2,915: English reviews
Pennsylvania
Reviewed 21 October 2015

Absolutely beautiful beach. Huge beach. Crystal blue water. This resort is much smaller than we've visited before. We enjoyed the resort since it was smaller. We didn't have to fight each morning for pool or beach chairs. No long waits for meals. Oh, the meals.....amazing! Gourmet exclusive is exactly what they delivered. Every meal was scrumptious and the presentation was...

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1Thank Jennifer R
Philadelphia, Pennsylvania
Reviewed 17 October 2015

I would like to start this review with an apology to El Dorado Maroma, to their staff, and to all of the amazing people that made the wedding of our dreams a reality, as this review should have been written the second we returned home from our wedding and not 11 months later, as they are truly deserving of every...

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8Thank Mitch D
New York City, New York
Reviewed 16 October 2015

My husband and I extended our week long stay from Generations Riviera Maya for 4 more days at El Dorado Maroma. This is our second visit to the resort. We want to love this place because of all the hype about the beach and its boutique size, however, staying at EDR, EDCR, EDSS & Generations, this place is our least...

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7Thank alndana
KarismaHotelsResorts, General Manager at El Dorado Spa Resorts By Karisma, responded to this review

Dear alndana Thank you for sharing your comments with us at Trip Advisor regarding your recent stay with us. We are sorry that during your stay you experienced inconvenience traveling as Exotic Members. We appreciate the positive comments regarding our Food and the service rendered by our Restaurant Staff, however we have reached out to you by private message in...

Reviewed 16 October 2015 via mobile

Quietly placed in the mangrove, away from the madness of resorts in mexico s playa del carmen,this resort is probably where you wanna go if you re looking to stay away from crowdy resorts. Strongly recommend the food there.! Enjoy the mexican restaurant to it s fullest! Service was amazingly exceptional! !! And the place is gorgeous Do yourself a...

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1Thank canumanu
Hendersonville, Tennessee
Reviewed 15 October 2015

I had a wonderful time, the workers bent over backwards to make the trip perfect. The room service and butlers were amazing. Always had a clean room when we returned and the employees were very personable. I loved the activity team members: Alex, Camacho, Marco and Silvia. They always made sure to invite us to all the activities.

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Thank Toursler
Glasgow, United Kingdom
Reviewed 15 October 2015

have to say this is a wonderful hotel and i had the most amazing holiday there.everything from the excellent suite to the friendliness of the very efficient staff,who could not do enough to genuinely make you feel welcome.the location and the overall ambiance of the resort was simply breathtaking.there were several superb restaurants and all the amenities i could ask...

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2Thank joseph r
Calgary, Canada
Reviewed 14 October 2015

Just returned home 3 days ago and still on that holiday high! Lovely boutique style resort, where service is primarily tops. Great variety of restaurants with something to suit everyone. Portion sizes are on the small side, so order two or three appetizers. We, actually, were encouraged to do this by the servers. The two new restaurants require reservations which...

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3Thank travelbeth1
Reviewed 12 October 2015

We booked our vacation through Beach Bum Vacation Agency using Joanne to assist us. I had never used this agency before, but when planning the trip and scouting out locations to travel to, I kept seeing the company mentioned in the review. Joanne made everything very easy and set up all transportation. We did have one issue at the resort...

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17Thank Ashley L
Los Angeles, California
Reviewed 11 October 2015

The rooms and general quality of the property were not what I would have expected for a hotel with ratings this high and reviews so positive. We had booked the honeymoon suite, which was nice, clean and large, But set back so far in the property the view it promised was more of tree tops than ocean. We switched to...

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7Thank darbretus
KarismaHotelsResorts, General Manager at El Dorado Spa Resorts By Karisma, responded to this review

Dear darbretus Thank you very much for you comments on Trip Advisor regarding your recent stay with us at El Dorado Maroma. Thank you also for the positive comments about the assigned Suite, however it is very sad to hear that we did not live up to the expectations you have set before us and you did not fully enjoyed...

Olathe, Kansas
Reviewed 11 October 2015

We love this resort and the people so much! The resort as I have mentioned before, is quaint, quiet, stress free and the service is way above perfection. My husband and I always feel so very welcome and special! Our 10th stay was for 12 days in September, 2015. Yes, the beach is puffy, white sand and the ocean is...

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3Thank Wntersux

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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located on one of Travel Channels Top Ten Beaches in the World, El Dorado Maroma is an upscale, exclusive Caribbean resort for romantic couples and active vacationers alike. Intimate and beachfront. Rustic and luxurious at the same time. the hotel provides outstanding services and gourmet cuisine. Receive personalized butler and concierge service, arrive with style with a champagne check in. It is rustic, because it is not pretentious and was built using traditional materials and with the philosophy of embracing the bounty of the nature and the local environment. It lies directly on the beach of Maroma, considered to be one of the best beaches in the world by independent reviewers, including the Discovery Channel. ... more   less 

Additional Information about El Dorado Spa Resorts By Karisma

Address: Carretera Cancun-Tulum Km 55.3 | Maroma beach, Playa Maroma, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Maroma
Price Range: $532 - $2,142 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Dorado Spa Resorts By Karisma 4.5*
Number of rooms: 99
Reservation Options:
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Also Known As:
El Dorado Maroma, a Beachfront Resort, By Karisma Hotel Playa Del Carmen
El Dorado Maroma Hotel
El Dorado Maroma Resort
Hotel Style:
#2 Family Hotel in Playa Maroma
#3 On the Beach Hotel in Playa Maroma
#3 Top resorts Hotel in Playa Maroma
#3 Spa Hotel in Playa Maroma
#3 Romantic Hotel in Playa Maroma
#3 Luxury Hotel in Playa Maroma
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Questions & Answers

Here's what travellers have asked, with answers from El Dorado Spa Resorts By Karisma staff and other travellers.
446 questions
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Lynn
6 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It is worth the extra upgrade fee to stay in a royal swim up suite on the first floor”
 of 5 bubbles PamelaH943, 26 Feb 2017 | Read review
“There's no bad room. The beach is amazing!”
 of 5 bubbles sgruetzmacher, 26 Feb 2017 | Read review
“We haven't stayed in a bad room yet!”
 of 5 bubbles SunnyCK, 26 Feb 2017 | Read review
“We stayed in room 1617 and it was a nice view! We had the sunrise and friends staying in 1606 had the sunset.”
 of 5 bubbles juno1117, 22 Feb 2017 | Read review
“Stayed in Bldg 11 ... first floor ... 5 minute walk to everything ... quite location”
 of 5 bubbles 48stevenw, 19 Feb 2017 | Read review
5 of 5