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Belmond Maroma Resort & Spa

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Belmond Maroma Resort & Spa
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1,097 Reviews from our TripAdvisor Community

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Showing 970: English reviews
Houston, Texas
Reviewed 1 March 2011

My wife took me to Maroma for three nights as a birthday trip. God bless her, she picked the place because it had such good reviews on here. The hotel is nice enough, the service is just fine and the bungalows are charming. However, $600 a night for the cheapest room off season is just insane. Added to that, we...

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2Thank Davenation74
Chicago, Illinois
Reviewed 28 February 2011

My husband and I stayed at the Banyan Tree, but since Maroma was one of the resorts we considered staying at, we thought we'd stop over for cocktails and dinner one night. So, this is just a review of our dining experience. Driving up to the Maroma is simply gorgeous. Once you hit their driveway, it's a long winding road...

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2Thank DandMike
London, United Kingdom
Reviewed 25 February 2011

We loved our stay at Maroma and it is one of the very few hotels we will make a point of returning to. The service is one of the friendliest we have ever encountered in a hotel and, despite a few lapses in the dining room, it was very efficient. When we arrived we were upgraded to a master suite...

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1Thank DJFLondon
NY
Reviewed 24 February 2011

Quite simply, Maroma Resort has raised my expectations for what a hotel can deliver to its guests. I did not want for anything during our stay. The staff bent over backward to accommodate our every request, and always asked if there was anything they could do for us. I don't think I've ever been to a place where each and...

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Thank razorweb
New York
Reviewed 24 February 2011

After reading the numerous excellent reviews of Maroma, we decided to give it a try and in most aspects it was near perfect. The setting is beautifully laid out with spectacular views and overall the property is excellently maintained. The staff couldn't be nicer or more accommodating. They work incredibly hard and are always pleasant and kind to their guests....

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2Thank JVC1967
New York City, New York
Reviewed 22 February 2011

I was there for president's day long weekend. Service and food are above expectations. Everybody are very friendly and make guests feel special. Food is espectacular and the chef gabe us personal attention.

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Thank gzones1974
Newport Beach, California
Reviewed 22 February 2011

My husband and I, along with 2 very dear friends, recently returned from a 4 night stay at Villa Xuxu at the Amarte Villas (Spa Hideaway Amarte here on tripadvisor), located adjacent to/in the middle of the Maroma Resort. We therefore did not stay in a room at the Maroma, but we were kindly allowed to open an account with...

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4Thank Bill R
New York City, New York
Reviewed 21 February 2011

My wife and I stayed at Maroma a little over a year ago. At the time, we truly enjoyed our experience and were delighted with our stay. But now, a year and a half later I feel like I must leave a comment for others considering Maroma....why? because other resorts just aren't matching up...in a sense, Maroma has spoiled us...

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1Thank 100spf
PRelationsM, General Manager at Belmond Maroma Resort & Spa, responded to this review

Thank you for taking the time to share your comments with me and other readers concerning your recent stay in our Little Paradise. I encourage and appreciate feedback from our guests as this provides us with important information that is vital to our ongoing efforts of making Maroma a unique and special haven for our guests enjoyment. Maroma is a...

Montreal, Canada
Reviewed 19 February 2011

We stayed there a few days for our honeymoon. Although we overall enjoyed our stay, here are a few comments. The hotel and decor felt a bit dated. The bathtub in the bathroom was uncomfortable and the tiles, when wet, were quite dangerous. Although the room was nice and spacious, and very close to the beach, the sound was poorly...

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3Thank Sunshine_1482
PRelationsM, General Manager at Belmond Maroma Resort & Spa, responded to this review

Thank you for taking the time to share your comments with me and other readers concerning your recent stay in Maroma Resort and Spa. I appreciate you bring these issues to my attention. I am hereby copying my Rooms Division Manager for his information and actions against any future problem with the internet connection. For a much bigger project, we...

south carolina
Reviewed 16 February 2011

5 night girls' getaway. Truly perfect vacation. I have never felt so pampered and relaxed (and have stayed at many "5 star" spots. Not much to add to the other glowing reviews, but wanted to say THANK YOU to Federico and his staff for making this an amazing restorative vacation. It was almost as if they could read your mind...

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1Thank rgsc
PRelationsM, General Manager at Belmond Maroma Resort & Spa, responded to this review

Thank you so much for such generous comments concerning your recent stay in Maroma Resort and Spa. I appreciate your taking the time to share your experience with me and other readers. I will gladly share each and every word with the rest of our Maroma family. There is nothing more satisfying for me than to learn of our guests...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Welcome to Belmond Maroma Resort & Spa, an award-winning luxury beach resort hotel on the Riviera Maya, Mexico. Experience the magic and the beauty of profound well-being in an eternal paradise located in a breathtaking corner of the Yucatan jungle on the Riviera Maya. Enjoy also One of the finest Playa del Carmen restaurants, El Restaurante's eclectic daytime menu offers offers an array of delicious regional specialties. Baja California style shrimp tacos, pescadillas, panuchos and sopes are some of the delicacies on offer. By nightfall, tables glow with candlelight, while a band serenades diners. Be tantalised by our executive chef's interpretation of traditional Mexican cuisine. Dishes include crispy duck tacos with salsa borracha, seafood pozole and lobster enchiladas. El Sol Tapas & Restaurant combines exquisite Mediterranean-style cuisine with a unique Pre-Hispanic Mexican twist. With a relaxed ambiance, large windows afford uninterrupted sea views. The tapas-style menu features a symphony of flavors. Feel your tastebuds tingle as sharp citrus contrasts with olive oils and chilies. Complement your dish with a selection from our international wine list. Or try a new-generation Mexican wine. ... more   less 

Additional Information about Belmond Maroma Resort & Spa

Address: Highway 307, Kilometer 51, Playa Maroma, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Maroma
Price Range: $685 - $1,817 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Belmond Maroma Resort & Spa 5*
Number of rooms: 63
Reservation Options:
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Also Known As:
Maroma Resort And Spa By Orient-Express Hotel Playa Del Carmen
Maroma Resort Spa
Maroma Hotel Playa Del Carmen
Hotel Style:
#1 Luxury Hotel in Playa Maroma
#1 Romantic Hotel in Playa Maroma
#1 Spa Hotel in Playa Maroma
#1 Top resorts Hotel in Playa Maroma
#1 On the Beach Hotel in Playa Maroma
#1 Family Hotel in Playa Maroma
#2 Green Hotel in Playa Maroma
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Questions & Answers

Here's what travellers have asked, with answers from Belmond Maroma Resort & Spa staff and other travellers.
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Questions? Get answers from Belmond Maroma Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for beach view”
 of 5 bubbles E7907EVchristiang, 11 Jan 2017 | Read review
“Insist on a ground floor or first floor room on the ocean. Do not take room 9!!”
 of 5 bubbles Ruddshaw, 6 Jan 2017 | Read review
“beach trumps all”
 of 5 bubbles DMlovestravel, 27 Dec 2016 | Read review
“We loved the suite (62) on the beach front.”
 of 5 bubbles YotaP, 7 Dec 2016 | Read review
“The two rooms suites are amazing and plenty large enough for a family”
  • Queen Bed decorated for guest arrival
 of 5 bubbles cruising28, 21 Nov 2016 | Read review
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