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Catalonia Playa Maroma

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Catalonia Playa Maroma
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6,462 Reviews from our TripAdvisor Community

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Showing 2,099: English reviews
columbus, United States
Reviewed 4 days ago NEW

a nice resort but not for us! this was our 1st time at this resort. we usually stay at adult only all inclusives. this one is family-friendly. pros: the beach is excellent! the beach had plenty of chairs under the palms and was sooo amazing. great for long walks! the food was consistently really good! the grounds are gorgeous &...

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4Thank Kimberly J
Llandysul, United Kingdom
Reviewed 4 days ago NEW

Everything about this hotel is first class, from the amazing juice selection at breakfast to the nightly entertainment. I would definitely stay again . The spa treatments were fantastic. The staff were the most accommodating I have come across anywhere in the world. Well Done !

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4Thank 377michael
Vancouver, Canada
Reviewed 4 days ago NEW

50 year old Canadian couple who usually go to Maui with the teenage kids but decided to try something different as the kids could not join us. First time to an all inclusive resort. Why this resort? With so many resorts to chose from in this area we narrowed our priorities down to a top three. Great beach, resort not...

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5Thank MuffnGoo
New Jersey, USA
Reviewed 5 days ago NEW

We had a very pleasant stay at this resort. Location is great, beautiful grounds and the beach! Attentive personnel and comfortable rooms. Thank you all for this good experience ! We hope to come back next year!

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4Thank vladz510
Tatiana R, Director General at Catalonia Playa Maroma, responded to this review

Dear Vlad. Thank you for your feedback. We are so glad you enjoyed every aspect of your stay. We highly value your observations regarding our services, as we believe that they are the key to the continuing process of improvement. Thank you a lot for recommending us. We'll be waiting for your return. Best Regards.

Whitby, Ontario
Reviewed 6 days ago NEWvia mobile

We were at Catalonia Feb 1-8th and thoroughly enjoyed our stay. We haven't stayed in Playa del Carmen before but it was a great location for the hotel. PROS: Firstly, the people that work there are so friendly, helpful and so hard working. Anything we asked for was met promptly, we got locked out of our safe and security was...

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8Thank whereIwannaB
Tatiana R, Director General at Catalonia Playa Maroma, responded to this review

Dear Guest. Thank you for your comments; we are thrilled to know that you had an amazing stay. We are so glad to hear you were impressed with our staff's friendly and courteous service! Is always motivating for our staff to receive comments like yours. We assure you that we will share your review so that they know they were...

Bakersfield, California
Reviewed 6 days ago NEW

I was a little nervous about going here, because of the reviews that said Americans are not treated well. That was NOT our experience. We experienced some of the finest hospitality ever. We stayed as "privileged guests". Our room was very nice. We were initially on the 3rd floor. That was going to be a problem for my husband's knees....

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4Thank Margo6xlv
Tatiana R, Director General at Catalonia Playa Maroma, responded to this review

Dear Margo. Thank you for your feedback. We are so glad you enjoyed every aspect of your stay. Thank you for your nice remarks about the facilities, restaurants and friendly staff. Be assured that your comments about the food have been shared with the departments involved. We highly value your observations regarding our services, as we believe that they are...

Lisbon, Portugal
Reviewed 6 days ago NEW

Super vacations. We loved it. Great points: - the beach!! Best Beach ever!! The hote too is great. The staff is awesome. This time of the year is good, around 28-30 degrees but no mosquitoes and a little breeze to cool down the heat! Perfect. Also alows to ride the free Hobbi-Cat (catamaran). Not-so-good points: - I think the boats...

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3Thank João G
Tatiana R, Director General at Catalonia Playa Maroma, responded to this review

Dear Joao. We would like to thank the time you are taking to share your feedback. We are very grateful to hear that you had a good experience with us and that you enjoyed the services and facilities. Please be assured that your comments and suggestions have been taken into consideration and that we will do our utmost to improve....

Tallinn, Estonia
Reviewed 6 days ago NEW

Best place to stay in Mexico!!! I highly recomend. Not far away from center, There was everything you needed for a very good holiday. and luckily the hotle was not too crowdy. You could go any restaurant any time1 Food was EXCELLENT! Service also! Good decision to go to Mexico instead of Thailand. And lot of thing to go and...

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2Thank 557siirir
Tatiana R, Director General at Catalonia Playa Maroma, responded to this review

Dear Guest. Thank you for rating us. We are glad to know you were pleased with our facilities, friendly staff and courteous service! Thank you for your comments. We highly value our guest’s opinions and care deeply for their satisfaction. We hope you'll back soon. Best Regards.

WV
Reviewed 1 week ago NEW

We travel frequently to the area and have visited (and reviewed) many resorts both adult only and non. We decided to try this resort for two reasons: first, the beach is 5 stars and second the service at both other nearby Catalonia resorts was superb. This trip confirmed our opinion of the beach, but the service here was just not...

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1Thank muscledfuture
Tatiana R, Director General at Catalonia Playa Maroma, responded to this review

Dear Guest. Thank you for writing to us. We are very grateful to hear that you had a good experience with us and that you enjoyed the services and facilities. We would like to apologize for not exceeding your expectations in some aspects of your stay with us. We assure you that your comments have been shared with the departments...

Reviewed 1 week ago

There is a few things I have to say about this hotel, some pros but some cons as well: Pros: - The beach is beautiful! Sand is soft, seaweed is minimal, the waves are not rough - SOME of the staff, one in particular - if you stay privileged Enrique on the beach will take great care of you. The...

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7Thank Sarah H
Tatiana R, Director General at Catalonia Playa Maroma, responded to this review

Dear Sarah. Thank you for rating us. We are very grateful to hear that you had a good experience with us and that you enjoyed the services and facilities. Please be assured that your comments and suggestions have been taken into consideration and that we will do our utmost to improve. We certainly look forward to your returning trip in...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Catalonia Playa Maroma is situated in the Mayan Riviera, at only 35 kilometers south of Cancun and 20 kilometers north of Playa del Carmen. Regarding to the Travel Channel, Playa Maroma is one of the most beautiful beaches of the world. The typical Mexican decoration with its vibrant colors and palapa roofs surrounded by the native jungle make this resort the perfect place to spend a wonderful vacation. The Mayan World has to offer a lot to its visitors. ... more   less 

Additional Information about Catalonia Playa Maroma

Address: Carretera Federal 307 Chetumal- Puerto Juarez Km. 306+250, Playa Maroma, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Maroma
Price Range: $236 - $540 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Catalonia Playa Maroma 3.5*
Number of rooms: 404
Reservation Options:
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Also Known As:
Catalonia Playa Maroma Hotel Playa Del Carmen
Catalonia Playa Maroma Del Carmen
Playa Maroma
Hotel Style:
#1 Green Hotel in Playa Maroma
#3 Family Hotel in Playa Maroma
#4 Spa Hotel in Playa Maroma
#4 On the Beach Hotel in Playa Maroma
#4 Top resorts Hotel in Playa Maroma
#4 Romantic Hotel in Playa Maroma
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Questions & Answers

Here's what travellers have asked, with answers from Catalonia Playa Maroma staff and other travellers.
789 questions
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Questions? Get answers from Catalonia Playa Maroma staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Privelged room was very nice.”
 of 5 bubbles MuffnGoo, 15 Feb 2017 | Read review
“Building 6 is closest to the beach,to the pool and noise. Building 4 is nicely placed between the pool area, and the buffet.”
 of 5 bubbles Margo6xlv, 13 Feb 2017 | Read review
“No elevators-six buildings. Decide where you'll spend most of your time before you request.”
 of 5 bubbles muscledfuture, 12 Feb 2017 | Read review
“Privilege Room”
 of 5 bubbles S7767HFsarahh, 7 Feb 2017 | Read review
“Any room location you get at Catalonia is great and easy access to pool and beach”
 of 5 bubbles JohnnySusanB, 30 Jan 2017 | Read review
5 of 5