Hilton Garden Inn Freeport Downtown
5 Park Street, Freeport, ME 04032
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Avg. C$170 /night, 3/17 - 3/18
C$237
per night
C$191
per night
C$145
per night
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Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
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About
#1 of 11 hotels in Freeport
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
-Located in the heart of Freeport's shopping and dining village -Onsite restaurant and lounge -Evening room service -Hot breakfast buffet and dinner served daily -Free standard WiFi -Complimentary indoor heated pool and hot tub -Complimentary fitness center -Complimentary business center -Outdoor patio -One bedroom suites available -Guestrooms feature one king or two queen beds, Keurig coffee systems, work desk, hair dryer, iron/ironing board, climate control, private bathroom, HD cable includes HBO -Valet and coin operated laundry services -Private function space with full service catering sales and operations
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Property amenities
Free High Speed Internet (WiFi)
Kids stay free
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Shared lounge / TV area
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Air conditioning
Fireplace
Room service
Safe
Iron
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Family
Languages Spoken
English
Location
5 Park Street, Freeport, ME 04032
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 91 out of 100
91
Portland Intl Jetport
28.9 km•
See all flights
Augusta Airport
56.8 km•
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Freeport Station
4 min
Rental Cars
25 Restaurants
within 0.5 kilometers
Reviews
Traveller rating
- 990
- 406
- 96
- 27
- 18
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Detailed Reviews
Hotel's Favourite
I was fortunate to stay in the Freeport, Maine Hilton Garden Inn on our way down south on the 29th of Mar 23 and on our return home on the 12th of May 23. Both stays were memorable because of the excellent customer service we received. The young woman on duty at the front desk on both occasions was friendly, courteous and went above and beyond providing outstanding customer service. She remedied a minor error in our room allocation on the 29th of Mar and by way of apology provided a complimentary breakfast. Then on our return stay on the 12 th May, upgraded us to a suite. Very much appreciated. During our 29th of Mar stay, the breakfast attendant the following morning was prompt and efficient in her service and got us off to a good start for the long drive ahead of us. Again on the 29th of March, we had dinner and drinks in the hotel bar, the food was very well prepared and the older man who was acting as the bartender attentive and knowledgeable. The same was true on our return stay on the 12th of May, food was very good, drinks generous and the older woman who was acting as the bar tender again attentive and knowledgeable. Kudos go out to all the staff at this Hilton from the manager to the cleaning staff for making our stays so comfortable!
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Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotels in Maine are shockingly expensive. I selected this Hilton because it was inexpensive and reasonably driveable to Portland. It turned out that this Hilton Garden Inn was brand new and exceptionally nice with tasteful framed photos of Maine hung throughout it. Freeport is pretty limited - it's home of the LL Bean HQ and outlet malls, but the Hilton is close to all of them, the parking was free, the price was right and it was no problem to get to downtown Portland. I was very glad I selected it.
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Date of stay: September 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed at this property on a Thursday night in early May and found it comfortable and tidy.
The gentleman who checked us in, and out, was very friendly and the process was quick and easy. Our king room on the third floor was equipped with a fridge, microwave and a large TV. The bed was comfortable and equipped with 4 full sized pillows, which we appreciated, as many hotels now use tiny half sized pillows. Bathroom with walk in shower was clean with plenty of towels, but starting to show a bit of wear; caulking, slight red mildew at edge of sliding shower door. Nothing to really complain about, it could simply use a touch up. Overall, we found the hotel in pretty good shape.
They were doing some renovations in the lobby, and we were awakened briefly around 9am by some hammering, but it didn’t last long thankfully. Restaurant service was suspended due to the pandemic, but there were snacks available in the lobby, and plenty of dining options in the area. Parking is just across a quiet street opposite the main entrance. There is an outdoor seating area with a gas fire pit, and we enjoyed sitting in the sun in the afternoon for a bit.
The hotel is about a block from the main drag in Freeport, and one can easily walk to shopping and dining without having to drive. Additionally, the commuter train runs just behind the property, so guests can easily catch it to nearby Portland, or a number of other destinations. While we did hear the train several times during the day, we heard nothing at night, and what noise we did hear was minimal. My wife actually mentioned how quiet the location was generally. Of course it is earlier in the season and summer is likely a bit more hectic, but during our stay we felt pleasantly removed from the main street hustle and bustle.
Overall, we liked this hotel and would consider a future stay.
The gentleman who checked us in, and out, was very friendly and the process was quick and easy. Our king room on the third floor was equipped with a fridge, microwave and a large TV. The bed was comfortable and equipped with 4 full sized pillows, which we appreciated, as many hotels now use tiny half sized pillows. Bathroom with walk in shower was clean with plenty of towels, but starting to show a bit of wear; caulking, slight red mildew at edge of sliding shower door. Nothing to really complain about, it could simply use a touch up. Overall, we found the hotel in pretty good shape.
They were doing some renovations in the lobby, and we were awakened briefly around 9am by some hammering, but it didn’t last long thankfully. Restaurant service was suspended due to the pandemic, but there were snacks available in the lobby, and plenty of dining options in the area. Parking is just across a quiet street opposite the main entrance. There is an outdoor seating area with a gas fire pit, and we enjoyed sitting in the sun in the afternoon for a bit.
The hotel is about a block from the main drag in Freeport, and one can easily walk to shopping and dining without having to drive. Additionally, the commuter train runs just behind the property, so guests can easily catch it to nearby Portland, or a number of other destinations. While we did hear the train several times during the day, we heard nothing at night, and what noise we did hear was minimal. My wife actually mentioned how quiet the location was generally. Of course it is earlier in the season and summer is likely a bit more hectic, but during our stay we felt pleasantly removed from the main street hustle and bustle.
Overall, we liked this hotel and would consider a future stay.
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Date of stay: May 2021
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Adrienne Patenaude, General Manager at Hilton Garden Inn Freeport Downtown
Responded May 10, 2021
Thank you for taking the time to share your experience during your recent stay with us at the Hilton Garden Inn Freeport Downtown. I am happy to see you enjoyed your stay with us overall, and have shared the feedback to the team. We hope to see you again soon when in the area!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
If you choose a room with breakfast included, and then book it for four people, shouldn't it then be safe to assume your calculated rate includes more than "one breakfast". We were greeted this way, followed with "would you like to buy the other three" when we arrived at the Hilton Garden Inn, Freeport. Subsequently striking the "one breakfast" reduced our 2 day rate by a total of $6.
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Date of stay: December 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Went on a vacation to decrease stress and unfortunately our stay at this hotel created more stress. Management is very dodgy, unresponsive and greedy. I booked a stay with them for an incorrect weekend and called late after realizing I was charged for a no show fee. I still needed a two night stay for the correct date and they told me they would speak to management about refunding the incorrect date. My mistake was to believe that they would be helpful I ended up paying for and staying the correct date with them.. Management never followed up after I reached out to them 5 times (twice in person) and instead ignores calls and emails.. Had they been upfront with the fact that they were not refunding me I would have never booked with them again (spent $1,500 for two nights spent). I have family who visits the area frequently for work and I will be sure this location does not get any more money from us.
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Date of stay: September 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bar: closed. Restaurant: closed. Room service: unavailable. Half the product in the lobby store: sold out. Breakfast buffet: not a buffet at all and you charge $13 per person when we paid $150/night for the room. All the Covid protocols you have in place but staff isn't even sanitizing the most critical places in the hotel rooms after each guest. There were hairs on our sink when we checked in and not in the corner; up front and center in front of the sink and when the bathroom fogged up during a hot shower it revealed a huge phallus a previous guest had drawn on the glass shower door. At check-in, the heavy-set man spent his whole "welcome" speech telling us what the staff WASN'T going to do for us. E.G. service the room in any way during our stay. Horrible stay and we'll never stay again. We loved Freeport and will be back often; just not with Hilton.
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Review collected in partnership with Hilton Garden Inn
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The room was nice but everything else was disappointing.
* The heat pump in the room kept turning on the A/C when I turned the head done, I had to turn off the thermostat to get the heat to shut off w/o the A/C turning on. The heat pump should be setup to not engage the A/C in the winter.
* The ceiling vent in the bathroom was very dusty and had not been cleaned in a long time.
* I waited 10 minutes at the bar for the bartender to show up to order dinner around 7pm. He showed up to take a dinner order from a party sitting down, said he'd be with me soon, and 5 minutes later he was still not back. I left to get dinner elsewhere.
* Breakfast starts at 6am, I showed up around 6:25am and it wasn't completely setup yet, and the potatoes I was served were cold and wilted.
* The heat pump in the room kept turning on the A/C when I turned the head done, I had to turn off the thermostat to get the heat to shut off w/o the A/C turning on. The heat pump should be setup to not engage the A/C in the winter.
* The ceiling vent in the bathroom was very dusty and had not been cleaned in a long time.
* I waited 10 minutes at the bar for the bartender to show up to order dinner around 7pm. He showed up to take a dinner order from a party sitting down, said he'd be with me soon, and 5 minutes later he was still not back. I left to get dinner elsewhere.
* Breakfast starts at 6am, I showed up around 6:25am and it wasn't completely setup yet, and the potatoes I was served were cold and wilted.
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Date of stay: February 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I visited this hotel pre-Covid and unfortunately it’s totally different now. I was not recognized as a Diamond member. I was not advised about food allowances. I was advised housekeeping had returned and if I didn’t want my room cleaned to hang a “ Do Not Disturb “ sign on the door. I didn’t and my room still was not cleaned. The lounge was not open for the length of my stay. I have the property a 3 because it’s a great location.
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This Hilton Garden Inn is conveniently located in downtown Freeport. It is 25 minutes from the Portland airport (40 minutes in traffic). The hotel is well maintained - our rooms were spotless. The beds were very comfortable. The real stand out of the hotel, though, is the staff. Lisa and Patrick greeted our family when we arrived. Their service was impeccable. Throughout our stay, all of the staff were just great. They were friendly, professional and engaging. They always asked if we needed anything. They were quick to assist when needed. They had excellent recommendations and advice when asked. Shawn made evenings at the bar a pleasant, relaxing end to the day. I wish I could remember all of the names of the staff we encountered. I have lifetime diamond status with Hilton, and the staff here is in the top five of any location I have stayed at in my career.
This is an excellent location to use as a starting point for day trips. We went on several hiking trails that were within 30 minutes of the hotel. Popham Beach is a 40 minute drive. The hotel is centrally located in Freeport so it is easy to walk to many locations, including LL Bean. It avoids the hassle of parking in a busy town. Bow Street market is an easy walk.
We have already booked a return reservation.
This is an excellent location to use as a starting point for day trips. We went on several hiking trails that were within 30 minutes of the hotel. Popham Beach is a 40 minute drive. The hotel is centrally located in Freeport so it is easy to walk to many locations, including LL Bean. It avoids the hassle of parking in a busy town. Bow Street market is an easy walk.
We have already booked a return reservation.
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Date of stay: July 2023Trip type: Travelled with family
Value
Location
Service
Room Tip:Â Bring your walking shoes to take advantage of the great location. Be sure to enjoy the hotel...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
What a WONDERFUL hotel! We loved our spacious, modern, clean room and the beds were so comfortable. There is a bar off the lobby with delicious food served in the evening and the breakfast here was reasonably priced -cooked by a chef-and offered great breakfast selections. There was no need to leave the hotel to eat and we greatly appreciated that after all our traveling. Also, the staff in all areas of this hotel were extremely polite and helpful. We highly recommend this hotel and will be sure to stay here when we return to Freeport!
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Date of stay: October 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Yes for hot tub
They have both, at least in our room.
They are not pet friendly there
Yes they have a towel bin in the pool area. As many as you need.
"Train runs along the back of the building, but relatively silent as no train whistle. "Read full review
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PRICE RANGE
C$159 - C$228 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn freeport downtown hotel freeport, hilton freeport
LOCATION
United StatesMaineFreeport
NUMBER OF ROOMS
99
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Claim Your ListingHilton Garden Inn Freeport Downtown - UPDATED 2025 Prices, Reviews & Photos
Frequently Asked Questions about Hilton Garden Inn Freeport Downtown
Which popular attractions are close to Hilton Garden Inn Freeport Downtown?
Nearby attractions include L.L. Bean Factory Store (0.4 km), Freeport Shopping Outlets (0.2 km), and FIORE Artisan Olive Oils & Vinegars (0.2 km).
What are some of the property amenities at Hilton Garden Inn Freeport Downtown?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hilton Garden Inn Freeport Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Garden Inn Freeport Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Garden Inn Freeport Downtown?
Yes, free parking and paid private parking on-site are available to guests.
What are some restaurants close to Hilton Garden Inn Freeport Downtown?
Conveniently located restaurants include Tuscan Brick Oven Bistro, Wicked Whoopies, and Isabella's Cafe And Bakery.
Are there opportunities to exercise at Hilton Garden Inn Freeport Downtown?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Hilton Garden Inn Freeport Downtown located near the city centre?
Yes, it is 0.3 km away from the centre of Freeport.
Are any cleaning services offered at Hilton Garden Inn Freeport Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Garden Inn Freeport Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Garden Inn Freeport Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.