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Comfort Suites

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500 US Route 1, Freeport, ME 04032
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Comfort Suites
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (108)
Room & Suite (39)
Dining (11)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 20-08-05 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 20-08-05 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#10 of 11 hotels in Freeport
Location
Cleanliness
Service
Value
The Comfort Suites hotel in Freeport offers all the essentials you need to stay on your game and be your best. We’re just minutes away from Bowdoin College. This all-suites hotel in Freeport gives you easy access to other sites and activities like: Desert of Maine, James Tavern, Wolfe’s Neck Woods State Park, Casco Bay, and L.L. Bean Flagship Store. Freeport hotels also provide easy access to Freeport Outlet Shopping and the city of Portland, which is home to the Maine Narrow Gauge Railroad Museum, Observatory Museum, scenic cruises aboard the Casco Bay Lines and a variety of nightlife that’s filled with live music and food. Our Freeport hotel caters to both vacationing tourists and business travelers alike with complimentary services and amenities such as: Free WiFi, Indoor heated pool and spa, Fitness center, Free weekday newspaper , and Free coffee. Get going with a great breakfast. Start your trip to Freeport with our free hot breakfast offering everything from eggs, waffles
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Business Centre with Internet Access
Meeting rooms
Newspaper
Parking
Wifi
Hot bath
Indoor pool
Breakfast available
Breakfast buffet
Vending machine
Non-smoking hotel
24-hour front desk
Express check-in / check-out
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Room features
Air conditioning
Housekeeping
Safe
Telephone
Iron
Coffee / tea maker
Microwave
Flatscreen TV
Wake-up service / alarm clock
Refrigerator
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Languages Spoken
English
416Reviews5Q+A76Room tips
Traveller rating
  • 129
  • 132
  • 69
  • 45
  • 41
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Popular mentions
Sam Baker wrote a review Jun. 15
Durham, North Carolina7 contributions2 helpful votes
If I could give zero stars I would. The rooms were dingy, the lobby was a mess, there was trash strewn throughout the hotel. No common areas, no public bathrooms, the entire downstairs reeked of chlorine, the "gym" was in disarray and unusable. The "continental breakfast" consisted of a prepackaged muffin. The attitude of the place is basically that no one cares about how it looks and feels to guests. What a joke.
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Date of stay: June 2021
Location
Cleanliness
Service
Room Tip: Find a different hotel
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Response from Laura M, Guest Services / Front Office at Comfort Suites
Responded yesterday
Thank you for taking the time to write a review about your stay with us. I apologize that the breakfast made available was not to your liking. We are under restrictions that state that the foods offered must be prepackaged by the manufacturer with little to no need for preparation. This means packaged bakery goods, packaged cereal, packaged oatmeal etc.,. We also have ready to heat options available. There was a sign on the microwave saying to see the front desk agent for more options. I am concerned with the chlorine smell. We use a disinfecting cleaner that is peroxide based and our pool, currently closed, is a mineral pool and does not use chlorine.
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Joseph N wrote a review May 2021
Southampton, Pennsylvania, United States46 contributions22 helpful votes
This was not the most expensive place in Freeport, so I guess I should have expected what I got. The place wasn't terrible, but it could have been better. The place is a outdated and a little dingy. The internet is slow and/or down. The room had no facial tissues, just an empty holder. I have bad spring allergies. When we asked the front desk for a box, she sighed audibly and reluctantly gave us a box(claiming they were her own tissues) . Traffic noise from 295 was pretty loud. I will do a little more research next time.
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Date of stay: May 2021
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lohrm wrote a review May 2021
Burlington, Vermont3 contributions
The Comfort Suites wasn't very full but despite an advance reservation they gave us a second floor room facing the interstate. Think noise all night. The hot breakfast touted on their website was a collection of prepackaged snacks and some fruit. The front desk clerk, Laura, was rude (as other reviews have mentioned). Their excuse was that a small covid disclaimer on the third page of the booking form should have told us things were not available. The room was not well cleaned.
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Date of stay: May 2021
Value
Cleanliness
Service
Room Tip: Here's my opinion: Don't stay at this hotel. Read the other reviews.
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Response from Laura M, Guest Services / Front Office at Comfort Suites
Responded May 7, 2021
Thank you for your review. The breakfast that we offered was within the guidelines published for our brand by our corporate office while adhering to our local health and safety mandates around Covid. Those mandates require manufacturer packed and sealed items that are ready to eat and fruit. Unfortunately both sides of our hotel face major roadways. When assigning rooms we review notes provided by guests to select the best fit for them and then assign guests without preferences. Your reservation did not list any preferences.
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Jonathan H wrote a review Mar. 2021
1 contribution
This is not somewhere you want to stay. Even on a budget. Dirty Rooms. Non-responsive ownership. You have been warned! Hair on towels. Hair in bed because it was NOT remade with clean linens. Food and trash on floor. Still have not got my "Incidental" charge back two weeks later.
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Date of stay: March 2021
Rooms
Cleanliness
Service
Trip type: Travelled on business
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Response from Laura M, Guest Services / Front Office at Comfort Suites
Responded Mar. 17, 2021
We are sorry to hear that your room was not as clean as it should have been. In regard to the hair found on your towels and linens, we have have noticed that the microfiber sheets have a good amount of static in them when they come from the dryer. We have installed static guards in the dryer in the hopes that they will reduce that magnetic affect they have of pulling hair and lint onto them sheets. We have noticed a slight reduction in the static, but lots of reduction in wrinkles as well as an increased level of softness. As far as the incidentals charge, our records show that this was released at checkout. If the funds are still on hold I suggests calling your financial institution.
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Cicely05 wrote a review Nov. 2020
North Boston, New York1 contribution
The staff at this hotel in Freeport, Maine was excellent. They were helpful, knowledgeable, and friendly. The hotel was clean and well maintained. My room was very comfortable and the price was affordable.
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Review collected in partnership with this hotel
Date of stay: July 2020
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PRICE RANGE
US$71 - US$246 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort hotel freeport, comfort suites freeport, freeport comfort suites
LOCATION
United StatesMaineFreeport
NUMBER OF ROOMS
78
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Frequently Asked Questions about Comfort Suites
Which popular attractions are close to Comfort Suites?
Nearby attractions include Wolfe's Neck Woods State Park (3.4 km), Coastal Highway U.S. 1 (3.3 km), and L.L. Bean Factory Store (2.8 km).
What are some of the property amenities at Comfort Suites?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Comfort Suites?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Comfort Suites?
Guests can enjoy free breakfast during their stay.
Is parking available at Comfort Suites?
Yes, free parking is available to guests.
What are some restaurants close to Comfort Suites?
Conveniently located restaurants include When Pigs Fly, Tuscan Brick Oven Bistro, and Wicked Whoopies.
Are there opportunities to exercise at Comfort Suites?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Comfort Suites offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Comfort Suites?
Many travellers enjoy visiting Joshua L. Chamberlain Museum (15.1 km), Skolfield-Whittier House (15.3 km), and Pejepscot History Center (15.3 km).
Is Comfort Suites accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.