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Americas Best Value Mt. Royal Inn

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30 W Grand Ave, Old Orchard Beach, ME 04064-2624
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Room & Suite (37)

About

#39 of 44 hotels in Old Orchard Beach
Location
Cleanliness
Service
Value
The Americas Best Value Inn in Old Orchard Beach, Maine is a two-story outdoor corridor horizontally shaped property with 55 comfortable Guest rooms. Some guest rooms are furnished with a kitchenette, jacuzzi, and 27 inch LCD TV. All guest rooms are furnished with high-speed Internet access, microwave, mini-fridge, cable TV, iron, ironing board, free local calls, and free newspaper. Relax in our ocean-view lounge overlooking the famous Old Orchard strip, or sit on the balcony and enjoy the refreshing ocean breeze. We are conveniently located near the center of town across the street from the Beach and Amusement Park. We are also close to the pier, restaurants, and bars with live entertainment. We welcome you to enjoy our crystal clear outdoor Pool. We have a courteous and experienced Staff. Come stay with us and enjoy the value of staying with Americas Best Value Inn.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Vending machine
Bicycle rental
Mini golf
Newspaper
Non-smoking hotel
Parking
Wifi
Fence around pool
Windsurfing
Outdoor furniture
Shared lounge / TV area
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Room features
Air conditioning
Fireplace
Housekeeping
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English, Bulgarian
191Reviews1Q+A31Room tips
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Popular mentions
Donna Wheeler wrote a review Sep. 2020
1 contribution
This has to be the worst place I ever stayed. The rooms are gross and outdated and I was literally falling out of the bed due to the bed sagging so much. My sister and I stayed for two nights and asked to speak to manager on day one because of all the issues but she was unavailable the whole time. The staff at the desk were not helpful and we were told we needed to speak to the manager who appeared to be MIA all weekend. No wifi all weekend but it works in the office so "it must be our devices." No cable. The bathroom was disgusting with chipping paint on the ceilings, punched in ceiling tiles, and the shower just randomly goes from hot to cold. We were told it was assigned parking by room # but that evening someone was in our spot and now we're told "it's not assigned." They let us park at the hotel on our last day after checkout time and when we returned the manager was still MIA. In looking at my credit card statement, they charged me an extra $250, + $15, .02. I made several attempts to call to check on these charges and despite leaving several messages I finally got through and was told it was because the room smelled of smoke - I was totally floored as we don't even smoke - it was all because we complained. Manager refused to remove the charges as she said she smelled it personally- weird that she never even showed up that whole weekend but she smelled it personally. The $15 was for parking - and here I thought they were being nice. My sister called to speak to the manager that night and she said she would remove the charges if I agreed to sign an affidavit stating I would not discuss this incident on social media. It was already too late as I had already done a Yelp review - who do they think they are trying to buy my silence and scamming people who complain. I'm disputing with my credit card and reporting them to the BBB. Don't ever stay here!
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Date of stay: September 2020
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Response from Guest Services, Guest Services / Front Office at Americas Best Value Mt. Royal Inn
Responded Sep. 23, 2020
Dear Donna, We are sorry to see your comments. We apologize if your room was not spotless and for any negative perceptions of our service. Also, we carefully review claims before making charges. Your comments regarding the situation do not sound like something a member of our team would say and we will look into the matter further. We appreciate your time and we wish you the best along your way.
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disneymom611 wrote a review Aug. 2020
Turner, Maine137 contributions30 helpful votes
We stayed 1 night as a family. The location of the hotel is the biggest perk, you are right across the street from the roller coaster. That being said, it is super loud. I wouldn't recommended staying here with children who need it silent to sleep. Parking is AWFUL. The parking spaces are based off of hotel rooms but no one pays attention. We checked in on a Friday at check in and there was only 1 spot free. The rooms were ok, beds were mediocre, pillows god awful(bring your own). The pool was very small and not heated but its summer that's ok. Pool area is not taken care of it was littered with trash both days we went. I probably wouldn't stay here again unless nothing else was available. Hotel offers "free wifi" that did not work the whole time we were there. We've stayed in 4 hotels now in OOB and have found much more comfortable rooms else where.
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Date of stay: August 2020
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elvisdepressly wrote a review Jul. 2020
21 contributions13 helpful votes
+1
onna let the pictures do the talking bruh. Feet were black just from walking on the floor. Ants everywhere. Hair and eyelashes on my pillowcases. I asked for a refund because they gave us a parking pass for a room when we got there but were told to wait because even though it was past checkout time,the people were still parked and in the room..we sat and waited for an hour parked in someone elses alot, in the meantime I had asked if the people in our room left yet at least and was told they were " trying to get ahold of them"..when I checked back again within a little while after being made to wait outside the hotel, the lady in the office said we were never booked for that room. So I asked why I have a parking pass for that room number and was given wrong information, she started screaming at me and I said screw this, refund my card and we wont stay here. She denied me..Defeated, I reconciled to stay. But then we get into the actual room..GROTEY... never again. Hospitality and cleanliness dont exist here. Also when we went up on the "lounge" there were nasty used styrofoam bowls from cereal (?) and a huge mess around the coffee area.
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Date of stay: July 2020Trip type: Travelled as a couple
1 Helpful vote1 Repost
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Response from Guest Services, Guest Services / Front Office at Americas Best Value Mt. Royal Inn
Responded Jul. 31, 2020
We thank you for the feedback. We are sorry your experience was anything but excellent. Your concerns regarding our accommodations and service were addressed. A clean and welcoming visit is one we know we can provide, so we hope to have another chance.
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Maria wrote a review Jun. 2020
1 contribution
I was due to check in on a Thursday night. I was called midday Thursday to be advised that my room was ready and that the office closes at 5pm. However, I work and was not able to arrive until after hours. That was fine, my key and parking pass were left for me. When we arrived, the floor was a bit dirty so we had to always have something on our feet. The room was decent size. The bathroom door did not close, the walls were paper thin, and there were bugs in the bathroom. There was no Wi-Fi available in our room. When mentioned at the front desk I was told maintenance would check on it. And nothing. One morning waking up, we found bugs in both beds. I complained to the front desk. Someone came down to check the room and said they could be “sand fleas” which wasn’t a good feeling. We were told they would change all of our sheets. That was at 9am. So we left to go to the beach and removed our stuff (covid precautions) and didn’t return until after 2pm. The room was still not cleaned. I called and questioned it and was told the maid service would be reminded to come to my room. So I left again to give them time to clean. I returned around 5pm to my room still not touched. There was now someone different at the front desk and when I questioned it, he had no idea that my room was supposed to be cleaned due to the bugs found in my bed. The one cleaner who was there all day, finally got to my room. I left for dinner to let her be in private. Thanks to her (unsure of her name) my room was finally taken care of. I felt very uncomfortable being in the room after finding bugs in my bed. We checked out first thing the following morning. It was not a pleasant stay and i will never return to that location. I appreciate the help from the one house keeper who had clearly been overworked.
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Date of stay: June 2020Trip type: Travelled with family
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Response from General M, Guest Relations Manager at Americas Best Value Mt. Royal Inn
Responded Jun. 26, 2020
It is upsetting to learn about the shortfalls in our service, and we sincerely apologize for them. Rest assured that your voice has been heard and that our team will use your feedback to ensure a much better experience for all of our future guests. Nothing would make us happier than having another chance to impress you. We know that we can earn your five-star approval next time.
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shealafemme wrote a review Oct. 2019
Tucson, Arizona278 contributions36 helpful votes
The hotel was super close to the beach and the amusement park. I stayed in off season, but I can imagine this place gets super busy during the summer. Location was great, room was clean, and staff was very friendly and helpful. Walls were a bit thin and seemed to let in a lot of street/neighbor noise. Not such a good place for a secluded get away, but I would say a great place for a weekend party at the beach. Would stay here again, if I was looking for a beach get away weekend.
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Date of stay: September 2019
Rooms
Service
Sleep Quality
Room Tip: All rooms face beach, upstairs rooms might be quieter.
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PRICE RANGE
US$108 - US$295 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
americas best value mt. royal hotel old orchard beach
FORMERLY KNOWN AS
Best Value Inn Mt. Royal Motel
LOCATION
United StatesMaineOld Orchard Beach
NUMBER OF ROOMS
55
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Frequently Asked Questions about Americas Best Value Mt. Royal Inn
Which popular attractions are close to Americas Best Value Mt. Royal Inn?
Nearby attractions include Old Orchard Beach (0.1 km), Palace Playland (0.2 km), and Beach Lobster & Farmstand (0.3 km).
What are some of the property amenities at Americas Best Value Mt. Royal Inn?
Some of the more popular amenities offered include free wifi, a pool, and free parking.
Which room amenities are available at Americas Best Value Mt. Royal Inn?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
Is parking available at Americas Best Value Mt. Royal Inn?
Yes, free parking is available to guests.
What are some restaurants close to Americas Best Value Mt. Royal Inn?
Conveniently located restaurants include Big Daddy's Bar & Grill, Pier French Fries, and Beach Bagels.
Are there opportunities to exercise at Americas Best Value Mt. Royal Inn?
Yes, guests have access to a pool during their stay.
Which languages are spoken by the staff at Americas Best Value Mt. Royal Inn?
The staff speaks multiple languages, including English and Bulgarian.
Is Americas Best Value Mt. Royal Inn accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.