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The Westin Portland Harborview

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Traveller (280)
Room & Suite (278)
Dining (49)
Overview
  • Excellent50%
  • Very good30%
  • Average11%
  • Poor6%
  • Terrible3%
Travellers talk about
“rooftop bar”(58 reviews)
“heavenly bed”(23 reviews)
“old port”(113 reviews)
AMENITIES
Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
Suites
4 Star Hotel
All hotel details
Additional information
Offers from The Westin Portland Harborview
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from The Westin Portland Harborview
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
Aug. 6Aug. 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,238)
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1,221 results
Traveller rating
590
373
135
75
48
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590
373
135
75
48
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All reviewsrooftop barheavenly bedold portspg memberfront desktop floorfloor loungearts districtvalet parkingrestaurants and barsfree shuttleself parkshuttle serviceroom keyvery nice hotelguest roomscorner room
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1 - 5 of 1,221 reviews
Reviewed yesterday via mobile

The hotel is nice. Central location. I believe recently renovated. I have stayed here the past few years. However, the cleanliness leaves a lot to be desired. When I arrived unnoticed the floors were still dirty (hair on the bathroom floor, etc. ) so I...More

Thank stacy p
Response from Joe D, General Manager at The Westin Portland HarborviewResponded today

Stacy, Thank you for taking the time to review our hotel. I would like to sincerely apologize for the terrible experience you had at our hotel. I can understand how frustrating it must have been to experience such poor housekeeping. The lack of service you...More

Hotel's Favourite
Reviewed 4 weeks ago

The Westin Portland is not on the water, but several blocks away. As the name states it has a nice harborview. Easy walking distance to the Commercial Street waterfront, shopping on adjacent Congress Street and close to all the major sights and restaurants. If tired,...More

1  Thank patraveller2007
Response from Joe D, General Manager at The Westin Portland HarborviewResponded 4 weeks ago

Dear Valued Guest, Thank you so much for writing such a positive view. I am pleased you enjoyed our location and so many of our ammenities. We look forward to seeing you again soon! Warm Regards,

Reviewed 2 days ago via mobile

The staff brings this hotel up from being just average. Granted, it’s a very nicely decorated, above average hotel, but a lot of little things brought the experience down a notch. The internet is weak and spotty. The toilet ran constantly unless we jiggled the...More

Thank Kate W
Response from Joe D, General Manager at The Westin Portland HarborviewResponded today

Dear Kate, Thanks so much for your review. I am so sorry you had such a dissapointing stay at our hotel. I am sharing your concerns with my team to ensure we get them corrected. We would like a second chance to show you what...More

Reviewed 3 days ago

My wife and I spent a few days at the Westin Portland Harbor while visiting Maine. The hotel in general is very nice. We had two problems with mold in our room; the bottom 1/3 of the shower had mold growing on the grout, and...More

Thank dnwrlw
Response from Joe D, General Manager at The Westin Portland HarborviewResponded 2 days ago

Dear Valued Guest, I would like to sincerely apologize for the terrible stay you had at oru hotel. I can understand how frustrating it must have been to deal with a moldy shower and moldy ice bucket. I have shared your conerns with the housekeeping...More

Reviewed 3 days ago

I was having an issue getting internet access on the 4th day of my business trip. I was lucky enough to connect with "Dustin" at the hotel. He tried to walk me through the issues, but it seemed like my computer was just NOT going...More

Thank lorinicole2018
Response from Joe D, General Manager at The Westin Portland HarborviewResponded today

Dear Lori, Thanks for your review. I am sorry you had so many technical issues at oru hotel but I am Thrilled Dustin took the time to "own" this situation and ensure yougot a favorable outcome. We hope to see you again soon. Warm Regards,

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Restaurant
Hotel Amenities
Meeting Rooms
Shuttle Bus Service
Room Service
Wheelchair Access
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Conference Facilities
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Restaurant
Details
Price range
US$203 - US$524 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Suites, Non-Smoking Rooms
Details
Price range
US$203 - US$524 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (280)
Room & Suite (278)
Dining (49)
Amenities (44)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
jellogg22
May 13, 2018|
AnswerShow all 5 answers
Response from Joe D | Property representative |
Yes we do allow large dogs, please make sure you request a dog bed if you would like one. Regards Joe D General Manager
1
Vote
MrsGilreath
February 3, 2017|
AnswerShow all 9 answers
Response from Finiky | Reviewed this property |
Yez
0
Votes
RightMeow88
December 27, 2016|
AnswerShow all 6 answers
Response from DBWITT | Reviewed this property |
No pool
1
Vote
Room Tips
"corner rooms are large and quiet"
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"Top floors offer better views. Gym is somewhat small, so plan to run outside (if not freezing)"
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"Our room had church view on the side street. I didn't find it particularly noisy. Some rooms would have a..."
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"Ask for high floor and/or water views - beautiful!"
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