We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hyatt Place Portland - Old Port

Save
Share
433 Fore St, Portland, ME 04101-4025
COVID-19 update: See the added health and safety measures this property is taking.Read more
4 people are viewing this hotel
Booking.com
US$299
View deal
Free cancellation until 21-11-13
Reserve now, pay at stay
Priceline
US$299
View deal
Free cancellation until 21-11-11
Hyatt.com
US$335
US$275
View deal
Expedia.comUS$299
Hotels.comUS$299
ZenHotels.comUS$335
View all 18 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (97)
360
Panoramas (11)
Videos (2)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Regular temperature checks for staff
  • Contactless check-in
Read more
Updated 21-02-05 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hyatt Place Portland - Old Port
Updated 21-02-05 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#11 of 24 hotels in Portland
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
Welcome to Hyatt Place Portland-Old Port, a hotel like no other in the country. As the only Hyatt hotel in Maine, we make an impression on our guests that lasts, with unique designs and guestroom layouts that put to shame the standard feel you get from other hotels. Not only that, but our views of Portland are impeccable-waterfront and city views set us aside as better than the rest, where a short walk is all you need to be inside Maine's renowned Old Port.
Read more
Room & Suite (121)121
Full view
Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Heated pool
Free breakfast
Kids stay free
Children's television networks
Conference facilities
Meeting rooms
Paid public parking on-site
Car park
Wifi
Coffee shop
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Snack bar
Wine / champagne
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Show more
Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Sofa
Telephone
Dishwasher
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
Ocean view
City view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Bay View
Languages Spoken
English, French
912Reviews22Q+A87Room tips
Traveller rating
  • 516
  • 235
  • 73
  • 46
  • 42
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Amy wrote a review Jun. 19
1 contribution
Upon arrival, the coverlet was dirty. Called front desk for replacement. No one came. Turned the sheets down and found a smelly pee stain. Called front desk again but was told they were busy checking in guests and would check on it later. After a while, I walked down to the front desk and found 3 employees chit-chatting. I told them the situation, again, but was told they had no other available rooms and would have the bedding changed. Finally got clean sheets but they had not changed the mattress pad which still smelled of urine. Took it off myself and replaced it with the coverlet from the other bed. Could not sleep for thinking about how nasty the place was. The next morning, we asked for more towels. An hour later, still no towels. I called the front desk again, but never received the towels. This hotel seriously needs to improve its service and cleaning protocols. Until that happens, stay somewhere else!!
Read more
Date of stay: June 2021Trip type: Travelled with family
Helpful
Share
John P wrote a review Dec. 2020
Fairfield, Connecticut3 contributions
Hotel's Favourite
If you are planning to stay at the Old Port, this is a Hotel you shouldn’t miss. Parking is easy with a parking garage nearby. It’s located in walking distance to fabulous shops and restaurants. The rooms were impeccable with a gorgeous view of Casco Bay. Everything was upscale and top notch. The breakfast was great too. The rooms were spotless and the management was very helpful and professional.
Read more
Date of stay: December 2020Trip type: Travelled as a couple
Helpful
Share
Response from Mike Haluzak, Guest Services / Front Office at Hyatt Place Portland - Old Port
Responded Jan. 3, 2021
Thank you for your recent stay with us at the Hyatt Place Portland Old Port! Great to hear you've enjoyed your time with us here in the heart of the Old Port, and we hope to see you again next time you visit our lovely city! Thank you so much for the feedback, take care!
Read more
patriciasz6424za561 wrote a review Jun. 12
1 contribution1 helpful vote
Construction going on. Loud banging noises that wake you out of a dead sleep. Parking garage under construction. Website does not indicate any sort of construction taking place. Stay somewhere else. Don’t pay for this aggravation
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: June 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Share
monicajlevy wrote a review Jun. 10
St. Petersburg, Florida7 contributions2 helpful votes
This property has an excellent location, walking distance from most of the great restaurants and the activities at the wharf. Customer service is lacking, though, and our Hyatt Globalist status only delivered the benefits it was supposed to after we'd argued with the staff (about room type on check-in, and about late check-out). Also, due to COVID, there is no daily cleaning service or replacement of towels unless you ask for them.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: June 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Melanie G wrote a review Jun. 6
2 contributions1 helpful vote
We loved the location and the proximity to restaurants and shops. There was construction in the parking garage which slightly affected access. We were traveling with dogs and had the hotel is very dog friendly.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: June 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Previous
123456
PRICE RANGE
US$152 - US$457 (Based on Average Rates for a Standard Room)
LOCATION
United StatesMainePortland
NUMBER OF ROOMS
130
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Hyatt Place Portland - Old Port
Which popular attractions are close to Hyatt Place Portland - Old Port?
Nearby attractions include Old Port (0.4 km), Wadsworth-Longfellow House (0.5 km), and Commercial Street (0.2 km).
What are some of the property amenities at Hyatt Place Portland - Old Port?
Some of the more popular amenities offered include free wifi, free breakfast, and breakfast buffet.
Which room amenities are available at Hyatt Place Portland - Old Port?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hyatt Place Portland - Old Port?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Hyatt Place Portland - Old Port?
Yes, a parking garage, paid public parking on-site, and secured parking are available to guests.
What are some restaurants close to Hyatt Place Portland - Old Port?
Conveniently located restaurants include Standard Baking Co., The Gelato Fiasco Old Port, and Gorgeous Gelato, Portland.
Are there opportunities to exercise at Hyatt Place Portland - Old Port?
Yes, guests have access to a heated pool during their stay.
Is Hyatt Place Portland - Old Port located near the city centre?
Yes, it is 0.1 km away from the centre of Portland.
Are any cleaning services offered at Hyatt Place Portland - Old Port?
Yes, dry cleaning and laundry service are offered to guests.
Does Hyatt Place Portland - Old Port offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Hyatt Place Portland - Old Port?
The staff speaks multiple languages, including English and French.