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Courtyard by Marriott Portland Downtown/Waterfront

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321 Commercial St, Portland, ME 04101-4624
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (135)
Room & Suite (90)
Dining (16)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 21-07-01 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Courtyard by Marriott Portland Downtown/Waterfront
Updated 21-07-01 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 23 hotels in Portland
Location
Cleanliness
Service
Value
Travellers' Choice
Step into modern comfort and convenience at Courtyard by Marriott Portland Downtown/Waterfront. Ideally located in the heart of downtown Portland, Maine, our hotel provides easy access to a variety of area attractions, such as Old Port, the University of Southern Maine and Cross Insurance Arena. Retreat to spacious hotel rooms and suites with luxe bedding, complimentary Wi-Fi and flat-screen TVs.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Hiking
Free airport transportation
Business Centre with Internet Access
Conference facilities
Free public parking nearby
Valet parking
Paid public parking nearby
Wifi
Restaurant
Complimentary instant cofffee
Vending machine
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Meeting rooms
Convenience store
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Fireplace
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Room service
Seating area
Separate living room
Sofa
Telephone
Iron
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Radio
iPod docking station
Bath / shower
Hair dryer
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Room types
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Harbour View
Languages Spoken
English
Hotel links
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548Reviews12Q+A100Room tips
Traveller rating
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Popular mentions
milliegordon2 wrote a review Sep. 20
Southbury, Connecticut562 contributions155 helpful votes
The room and bathroom were updated, comfortable and clean. The location was good, highly walkable to most things. A harborview room is a complete waste of money since you are mostly looking at a parking lot. I probably would try a different hotel in the future, maybe something more historic.
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Date of stay: September 2021
Location
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Service
Room Tip: Don't pay extra for harbor view room
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Lgw313 wrote a review Sep. 5
Cromwell, Connecticut38 contributions39 helpful votes
Upon arrival at the hotel we’re told there was no breakfast package which we thought we booked when making reservation. Spoke to real person to make reservation. The room was lovely but for $500/night you would think they would at least provide a couple of bottles of water. I had to go back to purchase them. We travel often and always found at least this amenity in the room. We are Marriott members but clearly that doesn’t matter. I accept no housekeeping due to Covid and short staff but water? Will consider taking our business elsewhere in the future.
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Date of stay: September 2021
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Response from PWMCD FRONT DESK, General Manager at Courtyard by Marriott Portland Downtown/Waterfront
Responded 2 weeks ago
Thank you so much for staying here with us at the Courtyard Portland Downtown/Waterfront! I want to thank you for taking time to fill out a survey; we appreciate the feedback and comments you have shared with us. Survey comments and rankings are reviewed daily and we take this information very seriously. As a team, we strive to continually improve upon our guests' experience, so I thank you again for taking the time out of your day to provide us with this valuable information. I noticed in your survey you graded your overall satisfaction low. Please accept our apology for not meeting your expectations during your stay, unfortunately bottles of water are not an amenity provided by the Courtyard but we do offer a pure water filter within our gym to provide guests with purified water as well as reducing our consumption of plastic bottles. Our apologies are also offered for the confusion in regards to breakfast packages. While we do offer breakfast in our Bistro each morning, most reservations are not inclusive of a breakfast package. We have begun working on ensuring the clarity of this for future guests, We are always looking for ways to improve our service, and greatly appreciate your comments. Again, we thank you for being our guest. We hope to see you on your next visit to Portland.
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kalis43 wrote a review Aug. 2021
Annapolis, Maryland146 contributions55 helpful votes
The friendliness, warmth & responsiveness of Derrick and staff made our anniversary weekend extra special. Hotel amenities in addition to the usual also include a free comfortable van for transport, clean indoor swimming pool, air purifiers, excellent shower. We were disappointed the gym had no recumbant bike but delighted to be directed to a gym 10 minutes away, excellent customer service. Once home we realized we had left a jacket; they mailed it to us immediately. Room 511 has two King beds and a fine view of the interesting harbor. Prices are high everywhere but this was great value. We hope to return!
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Date of stay: August 2021Trip type: Travelled as a couple
1 Helpful vote
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Jackie208 wrote a review Aug. 2021
Swedesboro, New Jersey56 contributions65 helpful votes
While this hotel was a little pricey (everything in Portland is) the rooms were large, clean, and comfortable. We mainly booked this for the location and shopping and restaurants were all in walking distance. We had a pleasant stay and I would recommend this hotel.
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Date of stay: July 2021
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2 Helpful votes
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Kellndee wrote a review Aug. 2021
Ohio51 contributions4 helpful votes
+1
We just returned home today after a 11 day vacation, 4 of which we stayed at the Courtyard in room 531. The room itself was very nice. It was a junior suite on 5th floor with a “harbor” view. The rooms were huge and lots of windows, are view wasn’t quite as inviting as they make it sound. We were overlooking a parking lot and working dock with a slight view of the water. When we arrived the valet staff gave us our ticket and then watch us pull our suitcases from our car and place them on the luggage rack never offering to help. We are 2 women in our late 50’s one of us is handicapped. I just felt that they should have been more accommodating in helping us. $30.00 a day got us our car to the door and nothing more, but a tip in their pockets. housekeeping is currently halted due to COVID which was not a big issue. There is a bar in lobby that serves Starbucks and the 2 guys working were always very friendly. The location is a few blocks from the hub of old port, but is walkable. When we checked out, once again the valet guys watched us struggle to get 3 suitcases loaded. All in all the Courtyard is a nice place, I just think they could go a little extra on customer service.
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Date of stay: August 2021
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1 Helpful vote
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PRICE RANGE
US$145 - US$429 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Courtyard Portland Downtown/Waterfront
LOCATION
United StatesMainePortland
NUMBER OF ROOMS
132
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Frequently Asked Questions about Courtyard by Marriott Portland Downtown/Waterfront
Which popular attractions are close to Courtyard by Marriott Portland Downtown/Waterfront?
Nearby attractions include Victoria Mansion (0.4 km), Commercial Street (0.4 km), and DiMillo's Old Port Marina (0.5 km).
What are some of the property amenities at Courtyard by Marriott Portland Downtown/Waterfront?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Courtyard by Marriott Portland Downtown/Waterfront?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Courtyard by Marriott Portland Downtown/Waterfront?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Courtyard by Marriott Portland Downtown/Waterfront?
Yes, free public parking nearby, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Courtyard by Marriott Portland Downtown/Waterfront?
Conveniently located restaurants include The Gelato Fiasco Old Port, Gorgeous Gelato, Portland, and Evo Kitchen + Bar.
Are there opportunities to exercise at Courtyard by Marriott Portland Downtown/Waterfront?
Yes, guests have access to a fitness centre during their stay.
Does Courtyard by Marriott Portland Downtown/Waterfront have an airport shuttle?
Yes, Courtyard by Marriott Portland Downtown/Waterfront offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Courtyard by Marriott Portland Downtown/Waterfront located near the city centre?
Yes, it is 0.4 km away from the centre of Portland.
Are any cleaning services offered at Courtyard by Marriott Portland Downtown/Waterfront?
Yes, dry cleaning and laundry service are offered to guests.
Does Courtyard by Marriott Portland Downtown/Waterfront offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.