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Embassy Suites by Hilton Portland Maine

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Embassy Suites by Hilton Portland Maine
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1,286 Reviews from our TripAdvisor Community

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Showing 1,280: English reviews
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Cumberland, United States
Reviewed yesterday NEW

Another good stay at this hotel. Excellent service in a great location - have stayed here before and will do so, again. The Manager's Reception is fun - very entertaining Bartenders and equally entertaining patrons!

Review collected in partnership with Embassy Suites Hotels
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Thank Jim B
MA
HOTEL’S FAVOURITE REVIEW
Reviewed 21 February 2017

My girlfriend and I took our daughter for a quick getaway. The desk clerk was very pleasant and check in was easy. We had a suite with 2 queen beds. Nice and clean. The girls quickly changed and went to the pool. I guess a lot of families thought the same thing, the pool was crowded but the girls still...

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Thank MaSam
About Hotel's Favourite Review
EmbassyPortlandGM, Manager at Embassy Suites by Hilton Portland Maine, responded to this review

Dear MaSam, WOW! I could not have said it any better. Thank you for taking so much time to review us. Our guests feedback is so important. Did you know that at 10 pm we allow only adults til midnight? We understand that our pool and hot tub can get very busy in the evening, and try to accommodate each...

Mashpee, Massachusetts
Reviewed 4 days ago NEWvia mobile

My daughter and I stayed two nights to attend a family baby shower on premise. Customer service was excellent. Room was immaculate. Quiet! My only complaint was room was musty-ish, but I would not, not stay there again because of that. Everywhere we went in hotel employees greeted us. Was a very pleasant stay! Thank you!

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1Thank Jessica C
EmbassyPortlandGM, Manager at Embassy Suites by Hilton Portland Maine, responded to this review

Dear Jessica C, I am so happy to read that you enjoyed the family baby shower here. We are always striving to be gracious, and caring to all of our guests. Hope to have you and your family back again, whatever the occasion. Graciously, Jennifer LeClair Asst. General Manager

Coral Springs, Florida
Reviewed 4 days ago NEW

This is a really nice hotel. Friendly staff, evening reception including free wine and appetizers included in the price. Really nice made to order breakfast included as well. The Omelet guy was super and made a perfectly presented omelet with nice words and a nice smile. The rooms are like mini apartments - very clean, cozy and spacious. The shuttle...

Review collected in partnership with Embassy Suites Hotels
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Thank Alex D
EmbassyPortlandGM, Manager at Embassy Suites by Hilton Portland Maine, responded to this review

Dear Alex D, Thank you for taking the time to review us on Tripadvisor. I agree, our Omelet Chef is Super! He is a great asset to our team here at the Embassy Suites. We look forward to your next visit. Graciously, Jennifer LeClair Asst. General Manager

New Bern NC, United States
Reviewed 5 days ago NEW

Spent five days recently at the Portland Embassy and it is a great place to stay. Rooms were comfortable and the full breakfast is fantastic. Also enjoyed the evening reception where the drinks are complimentary and the staff is very friendly. It is a friendly place to stay whatever the reason for your trip.

Review collected in partnership with Embassy Suites Hotels
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Thank nancypP6391JJ
EmbassyPortlandGM, Manager at Embassy Suites by Hilton Portland Maine, responded to this review

Dear NancyP6391JJ, Thank you for the kind review, and choosing to stay with us for the week. I am glad you had a chance to enjoy the Evening Reception. It is a great time to relax and unwind from a long day. Hopefully you were here on Monday, when we have live music. Come back to see us soon! Graciously,...

Otisfield, Maine
Reviewed 6 days ago NEW

I was disappointed in our last trip to Embassy Suites. We were not welcomed as Hilton Members and I was told that our two rooms were next to one another. They were on the same floor, but not super close. I booked our rooms over two months ago. The hot tub was only lukewarm. I told the front desk, they...

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Helpful?
Thank otisfieldmom
EmbassyPortlandGM, Manager at Embassy Suites by Hilton Portland Maine, responded to this review

Dear Otisfieldmom, Thank you for taking the time to review us on Tripadvisor. I am disappointed to read that your stay was not exceptional. I will have our Engineering team address the hot tub concern. We are continually striving to be gracious, engaging and caring, to each and every guest. Thank you again for your feedback. We hope to have...

MURPHY
Reviewed 6 days ago NEW

Does not "LOOK" like a regular Embassy Suites, but well maintained. Staff goes above and beyond. Was a little taken back when first checked in due to looking more like a "typical" hotel, but once I started dealing with staff, it was great.

Review collected in partnership with Embassy Suites Hotels
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Thank RON W
EmbassyPortlandGM, Manager at Embassy Suites by Hilton Portland Maine, responded to this review

Dear Ron W, Thank you for your review. I am thrilled to read that our team went "Above and Beyond" for you. We are always striving to be gracious, engaging, and caring to each and every one of our guests. Hope to have you back soon! Graciously, Jennifer LeClair Asst. General Manager

Thomaston, United States
Reviewed 1 week ago

Great breakfast! We were disappointed that both the pool and hot tub were unavailable at the hotel ~ when asked they had a solution where we could use another nearby hotel's pool which would have worked but then the other hotel's pool was unavailable as well. Overall a nice stay- clean with spacious rooms.

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Thank Amy B
A TripAdvisor Member
Level Contributor
7 reviews
4 hotel reviews
9 helpful votes
Reviewed 1 week ago via mobile

We recently stayed here for a short family getaway while our daughter had a casting call for LL Bean. We originally booked for one night but upon our arrival we were amazed at the room we were given as it was an upgrade from what we originally booked. Being a family of 4 we were very happy with our 2...

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Thank A TripAdvisor Member
EmbassyPortlandGM, Manager at Embassy Suites by Hilton Portland Maine, responded to this review

Thank you for taking time to review us. It is great to read that your stay with us was "special." Hope your daughter had a great visit with LL Bean. Hope to have you and your family back again! Graciously, Jennifer LeClair Asst. General Manager

Reviewed 1 week ago via mobile

Once again stayed at my go to hotel in Portland while I visit family in the area. Location is perfect not directly in city but certainly close enough. Going out of hotel and jet port grounds turn on to Congress st and it's a straight shot into downtown. They are in the process of a much needed face lift, so...

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Helpful?
Thank Susancara
EmbassyPortlandGM, Manager at Embassy Suites by Hilton Portland Maine, responded to this review

Dear Susancara, Thank you for taking time to review us. We appreciate feedback in order to serve our guests better. Our "face lift" is coming soon! I am disappointed and do apologize that your snacks were not in your room at arrival time. I realize how long a day can be traveling. Please let me know when you are back,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Embassy Suites by Hilton Portland Maine

Address: 1050 Westbrook Street, Portland, ME 04102-1915
Region: United States > Maine > Portland
Price Range: $182 - $537 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Portland Maine 3.5*
Number of rooms: 119
Reservation Options:
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Also Known As:
Embassy Suites Portland
Portland Embassy Suites
Embassy Suites By Hilton Portland Maine
Hotel Style:
#1 Business Hotel in Portland
#2 Family Hotel in Portland
#2 Green Hotel in Portland
#4 Romantic Hotel in Portland
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Portland Maine staff and other travellers.
15 questions
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New York City, New York
Rogers City, Michigan
over a year ago
Wurtsboro
over a year ago
3 months ago

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Questions? Get answers from Embassy Suites by Hilton Portland Maine staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the double queen suite was perfect for our family of 5”
 of 5 bubbles kerrycoak, 5 Mar 2017 | Read review
“Every room is a two room suite, but I like the airport side.”
 of 5 bubbles MAUREENM881, 21 Feb 2017 | Read review
“Ask for a room facing the airport!!”
  • vanity
  • 2 queen bed room
  • 2 queen beds
 of 5 bubbles guybarter, 15 Feb 2017 | Read review
“Don't worry about it being close to the airport. I never heard any airport traffic.”
 of 5 bubbles mrsbboudreau, 25 Jan 2017 | Read review
“It's at the airport so be careful of which side you end up on.”
 of 5 bubbles 542shawnk, 9 Nov 2016 | Read review
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