Embassy Suites by Hilton Portland Maine
1050 Westbrook Street, Portland, ME 04102
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Avg. C$173 /night, 3/27 - 3/28
C$324
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C$238
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C$151
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About
#8 of 27 hotels in Portland
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Daily Mandatory Charge includes: Destination Marketing Fee. Embassy Suites by Hilton Portland Maine is located adjacent to the Portland airport and just minutes from the Maine Mall and downtown. Our modern all-suite hotel is only a 5-minute walk from the airport and has easy access to a variety of area attractions, historic sites, outdoor recreation and prominent businesses and corporations. Our two-room suites feature a separate living room with a sofa bed and a private bedroom. Perfect for family vacations and business travels, all suites include free WiFi, two HDTVs, microwave and a refrigerator. Start your day with a free made-to-order breakfast including omelets and pancakes or grab a bagel and coffee on your way to a business event or to Portland attractions. We provide a complimentary Evening Reception* in the atrium lobby with beverages and snacks. Savor fresh local seafood and American cuisine at our casual Café Stroudwater.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Kids stay free
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Children Activities (Kid / Family Friendly)
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Gift shop
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Room features
Air conditioning
Interconnected rooms available
Room service
Safe
Iron
Microwave
Refrigerator
Flatscreen TV
Wake-up service / alarm clock
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family
Mid-range
Languages Spoken
English
Location
1050 Westbrook Street, Portland, ME 04102
Getting there
Portland Intl Jetport
8 min•
See all flights
Portsmouth International Airport at Pease
76.1 km•
See all flights
Portland Transportation Center
20 min
Rental Cars
802 Restaurants
within 10 kilometers
Reviews
4.4
2,028 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Embassy Suites by Hilton Portland Maine is praised for providing spacious and impeccably clean suites with quality bedding, which many guests appreciate. Although some find the room layouts unconventional and the bathrooms compact, the hotel's atmosphere is often described as modern and welcoming. Its location near the airport is appreciated by guests for convenience without the disturbance of plane noise.
The hotel's service garners applause for its friendly and efficient staff, particularly noted during the complimentary breakfast and evening receptions. While the value is recognized by some as cost-effective, others caution about additional parking fees.
Location
Convenient
Atmosphere
Inviting
Rooms
Spacious
Value
Reasonable
Cleanliness
Spotless
Noise level
Quiet
Service
Attentive
Amenities
Outstanding
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Detailed Reviews
We were planning a weekend in Portland and initially intended on staying in Old Port/Downtown until I saw the prices of those hotels. Nothing was less than $500 a night. I was able to book Embassy Suites for $350 a night. I'm so glad we booked this hotel.
The gentleman who checked us in was super friendly and very helpful explaining all the perks to us. We were not charged for parking. He informed us of the managers reception which takes place nightly for a couple hours (I forget the exact hours) where you are entitled to two free drinks per person, per night. They also have various snacks set out. The free drinks include well drinks, a couple of house wines, and some domestic draft beers.
The rooms are spacious and clean. It is a two room suite with one room being a sitting room and the other being the bedroom. Strangely for the room being so large, the bathroom is quite small. The shower is very small and there is a bar installed in the worst location. I don't know how many times I hit my elbow on that bar while showering because the shower is so tight. The wheels on the shower door can use some greasing as well. Very loud when opening and closing.
The breakfast was probably the best free hotel breakfast I've ever had! It includes an omelette bar which also offers made to order eggs. There was a good variety and everything was fresh and delicious. Bacon was crispy which I love. Coffee was good too. The staff makes sure everything is replenished and clean, quickly clearing your plates off your table for you.
I was concerned being right next to the airport that noise, in particular planes, was going to be an issue but it wasn't. It must be a very small airport because we barely heard any planes coming in or out. At least not late at night or early in the morning. We didn't spend much time in the room during the day.
It was a very short drive to downtown and definitely worth the cost savings. We parked at Top of the Old Port Parking, 119 Pearl St where parking is $20 for all day and only a couple block walk to everything. Parking on and near Commercial St was $17 for the first two hours and $9 an hour after that. Another perk to the parking lot on Pearl st was avoiding a lot of traffic.
I highly recommend this hotel and I would absolutely stay here again if in the area.
The gentleman who checked us in was super friendly and very helpful explaining all the perks to us. We were not charged for parking. He informed us of the managers reception which takes place nightly for a couple hours (I forget the exact hours) where you are entitled to two free drinks per person, per night. They also have various snacks set out. The free drinks include well drinks, a couple of house wines, and some domestic draft beers.
The rooms are spacious and clean. It is a two room suite with one room being a sitting room and the other being the bedroom. Strangely for the room being so large, the bathroom is quite small. The shower is very small and there is a bar installed in the worst location. I don't know how many times I hit my elbow on that bar while showering because the shower is so tight. The wheels on the shower door can use some greasing as well. Very loud when opening and closing.
The breakfast was probably the best free hotel breakfast I've ever had! It includes an omelette bar which also offers made to order eggs. There was a good variety and everything was fresh and delicious. Bacon was crispy which I love. Coffee was good too. The staff makes sure everything is replenished and clean, quickly clearing your plates off your table for you.
I was concerned being right next to the airport that noise, in particular planes, was going to be an issue but it wasn't. It must be a very small airport because we barely heard any planes coming in or out. At least not late at night or early in the morning. We didn't spend much time in the room during the day.
It was a very short drive to downtown and definitely worth the cost savings. We parked at Top of the Old Port Parking, 119 Pearl St where parking is $20 for all day and only a couple block walk to everything. Parking on and near Commercial St was $17 for the first two hours and $9 an hour after that. Another perk to the parking lot on Pearl st was avoiding a lot of traffic.
I highly recommend this hotel and I would absolutely stay here again if in the area.
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Date of stay: August 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel's Favourite
We were “stuck” at the Portland, ME Jetport after flights were canceled throughout the northeast.
We were able to get a room at the last minute.
This was our first time at an Embassy Suites. We were greeted by Adam who couldn’t have been nicer. As a gold member we were given a gift bag with lots of info including a voucher for free drinks. He gave us advice for gas stations nearby++.
Our room was great with a sitting area and large TV with a frig and microwave. The lighting outside the bathroom where the sink was located was great for putting on makeup and blowing out hair. Many amenities were there.
The separate bedroom was compact but had a great TV and a closet to accommodate one’s clothes.
The next morning we were in crisis mode, as our flight was changed again. Rosemarie at reception came to my rescue. She gave me excellent advice, held the room in case the flight was canceled again, and called the shuttle driver to bring me immediately to the airport.
I beat the crowd, got boarding passes, and she sent the driver back for me so I could enjoy breakfast with my husband.
If in Portland again and need a hotel by the airport, I will return.
We were able to get a room at the last minute.
This was our first time at an Embassy Suites. We were greeted by Adam who couldn’t have been nicer. As a gold member we were given a gift bag with lots of info including a voucher for free drinks. He gave us advice for gas stations nearby++.
Our room was great with a sitting area and large TV with a frig and microwave. The lighting outside the bathroom where the sink was located was great for putting on makeup and blowing out hair. Many amenities were there.
The separate bedroom was compact but had a great TV and a closet to accommodate one’s clothes.
The next morning we were in crisis mode, as our flight was changed again. Rosemarie at reception came to my rescue. She gave me excellent advice, held the room in case the flight was canceled again, and called the shuttle driver to bring me immediately to the airport.
I beat the crowd, got boarding passes, and she sent the driver back for me so I could enjoy breakfast with my husband.
If in Portland again and need a hotel by the airport, I will return.
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Date of stay: June 2023Trip type: Travelled as a couple
Room Tip:Â Free parking
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kyle Manning, Sales at Embassy Suites by Hilton Portland Maine
Responded Jun 28, 2023
Greetings, NewJerseyWanderlust! Happy Summer from Portland, Maine! Thank you SO much for your absolutely wonderful feedback, your review made my day! Thank you very much for staying with us, I am so happy to read that you had such a fabulous experience at our hotel. Thank you very much for your very kind words about Adam and Rosemarie, I will be sure to pass along your great feedback. They are both incredible members of our team! We hope to have the opportunity to welcome you back to our hotel soon. Thank you again for choosing our hotel and for the lovely review. Safe travels! Best, Kyle Manning Director of Sales & Marketing
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Stayed here twice, a week apart on both ends of a trip. Used the Park Stay Fly deal. Amazing. For slightly higher room rate we could leave our car for a week at no extra charge. Lovely clean spacious rooms. Wonderful hot breakfast included, with meat, potatoes, eggs, pancakes, bread and pastries, fruit, and made to order omelets. Shuttle to and from airport. Exceptional staff: everyone was so friendly and helpful, from the reception desk to the chef and kitchen staff, to the shuttle drivers, etc. Well done! Highly recommend. We stayed in winter during a time of several snow events. Staff moved the cars and plowed the lot, so when we returned we did not have to shovel out. That was a huge relief!
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Date of stay: February 2025Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Embassy Suites by Hilton adjacent to the Portland Maine Jetport provides comfort and convenience.
Suites rooms (with two Queen beds) are comfortable but the a/c is quirky and can be hard to set and is noisy.
Restaurant provides good dinners after 5 pm and two free drink Happy Hours from 5-6 pm.
Free breakfast available to guests.
Parking advertised as free costs $13 daily.
All of this comfort and convenience will cost almost $500 per night after taxes, fees, parking and room rate.
Suites rooms (with two Queen beds) are comfortable but the a/c is quirky and can be hard to set and is noisy.
Restaurant provides good dinners after 5 pm and two free drink Happy Hours from 5-6 pm.
Free breakfast available to guests.
Parking advertised as free costs $13 daily.
All of this comfort and convenience will cost almost $500 per night after taxes, fees, parking and room rate.
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Date of stay: July 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Walking in you’d think you were in Boston or NY. Front desk was a blessing after a 3 hour drive getting us smoothly into our room not even blinking an eyes about our service dog. The extremely spacious room was extremely clean and reminded us of our rooms in Honolulu with the quality bedding and toiletries. Breakfast was exceptionally made to order by an amazing chef named Joe. 10/10 recommend to friends and family when coming up to Portland.
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Date of stay: November 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Check-in was smooth and we were offered bottles of water with Hilton Honors Silver. The room on the 6th floor had high ceilings, and adequate counter and desk space. The extra sink in the main area is convenient. There were an ample number of towels in the bathroom, and hand soap is in a large pump on the wall. The hotel has a 24-hour shuttle, and coffee available in the lobby very early in the morning. We took advantage of the evening reception and the morning breakfast. We were comfortable watching a football game there the evening before our flight, and would recommend a stay.
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Date of stay: September 2023Trip type: Travelled with family
Room Tip:Â No reservation is needed for the shuttle to the airport; just need to be in the lobby a few...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kyle Manning, Sales at Embassy Suites by Hilton Portland Maine
Responded Oct 5, 2023
Greetings, aehall7! Happy Fall Foliage Season from sunny Portland, Maine! Thank you very much for choosing our hotel for your stay and for your very kind and thoughtful review. We are thrilled to read that you enjoyed your experience at our hotel. Thank you for the wonderful feedback. We hope to have the opportunity to welcome you back soon. Safe travels! Best, Kyle Manning Director of Sales & Marketing
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We spent our first night out of a weeklong stay here at Embassy suites and so far have been more than impressed. The staff is super helpful and accommodating. The breakfast was out of this world and the omelette station was particularly good! Joe was really great and made creative, fiesta shrimp omelette filled with fajita, seasoned shrimp, spinach, tomatoes, and cheese. When I got to the omelette station, the person in front of me had gotten the last of the shrimp, but then Joe remembered that he had a little bit extra and was able to make me an amazing omelette. It was a great way to start the day very pleased so far.
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Date of stay: September 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We were very happy with our Suite - having the room with tv, refrigerator, microwave and wet bar and desk with a door that can be closed to separate it from the sleeping area is awesome! The bedroom with TV and bathroom close by was very nice too. The shower and toilet is in one little room and then the sink with very brightly lit mirror and lots of space for items was very good. I was able to get up very early and do my work in the living room area while the family slept in the other room, and I did not disturb them.
The COVID restrictions required a modification in the breakfast service, but the breakfast sandwiches and cold items were abundant and tasty. We did not use any of the other amenities, but I am sure they are nice.
I was concerned that due to the proximity to the airport, that the hotel would be noisy, but that was not the case.
The COVID restrictions required a modification in the breakfast service, but the breakfast sandwiches and cold items were abundant and tasty. We did not use any of the other amenities, but I am sure they are nice.
I was concerned that due to the proximity to the airport, that the hotel would be noisy, but that was not the case.
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Date of stay: May 2021
Cleanliness
Service
Sleep Quality
Room Tip:Â get a suite if you can.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kyle Manning, Sales at Embassy Suites by Hilton Portland Maine
Responded Jun 3, 2021
Good Morning, emtpej! Greetings from Embassy Suites by Hilton Portland! Thank you very much for choosing our hotel for your recent trip to Maine and for the lovely review! Thank you for making our day with your very kind words! We are absolutely thrilled to hear that you had such a wonderful experience with us. We hope to have the opportunity to welcome you and your family back to our hotel very soon! Thanks again! Best, Kyle Manning Director of Sales & Marketing
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Spent 10 nights at the Embassy Suites at the Portland Jetport. I selected a room on the top floor - 6th. Super high ceilings and a 2 room suite with its own bedroom with a King size bed and TV. Shower no tub and it took a few minutes for the hot water to come out. Microwave and mini fridge. Remember I’m cleaning was offered several times during my stay, but not every day. The front desk had extra toiletries if you needed them. There is a laundry room on the 4th floor that only uses debit or credit cards.
They include a hot breakfast buffet, including made-to-order omelettes. In the evening there is a happy hour with snacks and 2 beverages. I only went down once and all seemed to be enjoying themselves. Next to the front desk is a small selection of drinks, candy and snacks.
In some of the reviews a hot tub and sauna were mentioned, but those two items were removed during the latest remodel according to the front desk.
Friendly staff. Would definitely return to the hotel.
They include a hot breakfast buffet, including made-to-order omelettes. In the evening there is a happy hour with snacks and 2 beverages. I only went down once and all seemed to be enjoying themselves. Next to the front desk is a small selection of drinks, candy and snacks.
In some of the reviews a hot tub and sauna were mentioned, but those two items were removed during the latest remodel according to the front desk.
Friendly staff. Would definitely return to the hotel.
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Date of stay: December 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kyle Manning, Sales at Embassy Suites by Hilton Portland Maine
Responded Jan 2, 2023
Happy New Year, Kathy! Thank you for writing such a lovely review in regards to your most recent stay with us at Embassy Suites, Portland Maine! On behalf of our entire team, we are overjoyed to hear that overall you had a wonderful guest experience and took advantage of the amenities we offer to our guests. We look forward to welcoming you back again on a future visit. All the Best, Kyle Manning Director of Sales & Marketing
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great place to spend a few nights. It’s spacious and modern, pet friendly, centrally located. Breakfast was average. I had two issues with it. One, they clean the breakfast area while people are eating and they no longer have the happy hour/ meal in the evening even though the prices are high.
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Date of stay: October 2021
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kyle Manning, Sales at Embassy Suites by Hilton Portland Maine
Responded Oct 15, 2021
Hello, Linda201198! Greetings from peak fall foliage in Portland, Maine! Thank you very much for staying with us at Embassy Suites by Hilton Portland and for the thoughtful review. We are so happy to hear that you enjoyed your experience with us! Thank you very much for your kind words. Thank you for the feedback about your experience during our complimentary hot breakfast buffet, I'm so sorry to hear about the distracting cleaning going on simultaneously. I will pass along this feedback to our team to ensure that everything is perfect for your next stay with us. We can't wait to bring back our fabulous Manager's Reception soon! Thank you again for choosing our hotel! We hope to have the opportunity to welcome you back to our hotel soon. Best, Kyle Manning Director of Sales & Marketing
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hello, 00blossom! Greetings from fall foliage in Portland, Maine! Thanks so much for your question and for considering our Hotel. Yes, we are proud to offer our complimentary Evening Reception 5:00 PM-6:30 PM nightly, boasting drinks and snacks. Our Premium Suites are fabulous, and offer complimentary drinks and snacks, upgraded WiFi, and a Keurig coffee maker. We hope to have the opportunity to welcome you to our Hotel. Safe travels!
Best,
Kyle Manning
Director of Sales & Marketing
Hi Don! We offer complimentary on-demand 24/7 shuttle service to/from Portland International Jetport (including the car rentals locations). Please call the Hotel at (207) 775-2200 when you are ready to be picked up. See you soon, safe travels! Best, Kyle
They are blaming it on COVID, but I've overheard two employees while staying here explain to other staff that due to the super low rates right now, amenities have been reduced.
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"Use the digital key system, it’s EASY and CONVENIENT. You don’t have find your hotel. Just use you cell phone."Read full review
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PRICE RANGE
C$160 - C$391 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
embassy suites portland, portland embassy suites
LOCATION
United StatesMainePortland
NUMBER OF ROOMS
124
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Embassy Suites by Hilton Portland Maine
Which popular attractions are close to Embassy Suites by Hilton Portland Maine?
Nearby attractions include Casco Bay Custom Charters (4.7 km), Casco Bay (5.0 km), and Casco Bay Islands (5.0 km).
What are some of the property amenities at Embassy Suites by Hilton Portland Maine?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Embassy Suites by Hilton Portland Maine?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Embassy Suites by Hilton Portland Maine?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Embassy Suites by Hilton Portland Maine?
Yes, free parking and paid private parking on-site are available to guests.
What are some restaurants close to Embassy Suites by Hilton Portland Maine?
Conveniently located restaurants include Gorgeous Gelato, Portland, Gelato Fiasco , and Isa Bistro.
Are there opportunities to exercise at Embassy Suites by Hilton Portland Maine?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Embassy Suites by Hilton Portland Maine have an airport shuttle?
Yes, Embassy Suites by Hilton Portland Maine offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Embassy Suites by Hilton Portland Maine have airport transportation?
Yes, Embassy Suites by Hilton Portland Maine offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Embassy Suites by Hilton Portland Maine?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Embassy Suites by Hilton Portland Maine?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.