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Fireside Inn & Suites Portland

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Fireside Inn & Suites Portland
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571 Reviews from our TripAdvisor Community

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Showing 551: English reviews
Boston, Massachusetts
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago

I stayed here for a conference and while the staff was super friendly, the hotel is very outdated. There was no thermostat in my room to help control the temperature and the wall heat unit did not offer one either. The room overall appeared clean but the shower head had some spots of rust and the toilet was scratched at... More 

Helpful?
Thank Amber C
Level Contributor
3 reviews
Reviewed 2 weeks ago

This hotel is great. It is in a great location. The staff is friendly and accommodating. The rooms are spacious, comfortable and clean. The fireplace in the room was wonderful and relaxing. This is a great place to stay for only one night or even an extended stay.

Helpful?
Thank Jackie W
Level Contributor
1 review
Reviewed 5 weeks ago

Nice pool in an out and spa exercise rm. . Warm staff from front desk to dinning room to housekeepers. Good food. Very dated building,g walls in room scared/chipped paint and dust ruffles to large for beds giving shabby appearance. Rm 1170 fire or smoke detector in ceiling no cuff. Fan /a/c very noisy on and off thru out night.

Helpful?
Thank Deirdre G
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 October 2016 via mobile

We stayed at the Fireside Inn for 2 nights. If you are looking for a luxurious stay, this place is not for you. Rooms were not fully cleaned with some dust on the floor and the beds were badly made. Also, there were some chips in the paint and there was a huge stain on the wood flooring. However, sheets... More 

Helpful?
Thank Lisa L
Massachusetts
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 October 2016

Many rooms now have gas fireplaces. After working all day it doesn't feel like just any room. Great breakfast and rooms all have fridge, microwave and KCup coffee makers. Front desk is super helpful with directions and all of the staff are friendly. The breakfast is included with the room price unless you choose to order from the menu.

Helpful?
1 Thank JimboMassachusetts
Paul S, Manager at Fireside Inn & Suites Portland, responded to this review

Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our hospitality. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. We hope to see you again. V/r Paul... More 

Stamford CT
Level Contributor
281 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed 17 October 2016

Given the sky-high prices of the hotels in downtown Portland, the Fireside, about ¾ miles east, was a great choice. King bedded room was comfortable and spacious; nothing fancy but fine and well equipped. Quick easy drive into the Old Port area for dinner. The free breakfast was the typical buffet of fruit, cereal, yogurt, but what made it special... More 

Helpful?
Thank SandyRiver
Paul S, Manager at Fireside Inn & Suites Portland, responded to this review

Thank you for taking the time to write your review of our hotel, your comments are very much appreciated. I am glad the weather allowed for us to go the extra mile to expand eating into the courtyard. We hope to see you again. V/r Paul Schauber Guest Service Manager More 

Jacksonville, Florida
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 15 October 2016

Most of the time my expectations are based on what I pay for a hotel room. The higher the price, the higher the expectations. I was stranded in Portland at the last minute due to Hurricane Matthew and needed a hotel room. Unfortunately it was a holiday weekend, and one of the last weekends for leaf peepers. Not a room... More 

Helpful?
Thank LLFletcher
Paul S, Manager at Fireside Inn & Suites Portland, responded to this review

I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. I will look into each issue that you have noted, in an attempt to correct and improve our hotel policies. I... More 

Montreal, Quebec, Canada
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 12 October 2016

I'm generally not one to experiment with new lodgings but this was acceptable to be polite. It is a little outdated, room furnishings could be upgraded a little but overall it was reasonably comfortable. I don't recommend the restaurant which is a little room off to the side. It took forever to be served, forever to get the food and... More 

Helpful?
1 Thank Mike B
Paul S, Manager at Fireside Inn & Suites Portland, responded to this review

Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. I have passed on your concerns with... More 

Bucksport, Maine
1 review
Reviewed 6 October 2016

. When we arrived we drove right past the entrance because it was not lit up. There were no external lights on. Cars were driving and people were walking in the dark! We almost had an accident. When we checked in we were grunted at by a fella that looked scruffy, unshaven, and had greasy gray long hair, and his... More 

Helpful?
Thank tonnyanorwd
Paul S, Manager at Fireside Inn & Suites Portland, responded to this review

I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. I will look into each issue that you have noted, in an attempt to correct and improve our hotel policies. I... More 

Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 October 2016 via mobile

Room advice, ask for one near an entrance, which there are many. The only elevator seen so far is at the front of the building. Front desk clerk was rude when asked for location of room, nearest entrance, as one traveler has a hard time walking long distances, and doing stairs. Upon entering room, the beds looked like a child... More 

Helpful?
Thank Fishrwmn
Paul S, Manager at Fireside Inn & Suites Portland, responded to this review

Thank you for bring this to my attention. I have passed on your concerns to the appropriate Managers. I do apologize for the condition of your room, and assure you these items have been taken care of swiftly. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Zackery's Fireside Restaurant & Lounge
Zackery's Fireside Restaurant & Lounge
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
We offer today’s features with yesterday’s charm. Just minutes from the Portland Jetport and situated directly off I-95 Exit 48, our travel-friendly location is easily accessible. With its comfortable rooms, courtyard views and hospitality, the Fireside Inn & Suites Portland is the ideal choice for you and your family while visiting the Greater Portland Area.While staying with us, we invite you to enjoy Zackery’s Fireside Restaurant for dinner and evening entertainment. Our menus appeal to a wide set of tastes and we are extremely proud of our Staff. Please browse them at your leisure. We serve breakfast, dinner and wonderful desserts! We also have a full bar in Zack’s Club Lounge and offer drink specials for Happy Hour. We are pretty creative with martinis too! Whether you are joining us for business or pleasure, we are waiting for you! While you are here, why not relax by our Lobby Fireplace. Enjoy our late afternoon complimentary fresh coffee right here! Stay with us and each guest will receive a FREE Isamax Snacks Wicked Whoopie Pie! The Whoopie Pie is Maine’s Official State Treat (officially becoming law on September 28, 2011)! ... more   less 

Additional Information about Fireside Inn & Suites Portland

Address: 81 Riverside Street, Portland, ME 04103 (Formerly Holiday Inn Portland West)
Region: United States > Maine > Portland
Price Range: $111 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fireside Inn & Suites Portland 3*
Number of rooms: 200
Reservation Options:
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Also Known As:
Fireside Inn & Suites Portland Hotel Portland
Fireside Inn And Suites Portland
Holiday Inn Portland
Portland Holiday Inn
Fireside Inn & Suites Portland Maine
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Questions & Answers

Here's what travellers have asked, with answers from Fireside Inn & Suites Portland staff and other travellers.
8 questions
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Oceanside, New York
Hadley, Massachusetts
3 months ago
6 months ago
windham,me
9 months ago
over a year ago

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Questions? Get answers from Fireside Inn & Suites Portland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“check out the fireplace king rooms”
 of 5 bubbles jackiewA4776YO, 14 Nov 2016 | Read review
“Courtyard view then you have no chance of hearing vehicles.”
 of 5 bubbles JimboMassachusetts, 17 Oct 2016 | Read review
“This place is huge so request a room at the front of the hotel and on the ground floor.”
 of 5 bubbles 102MikeB, 12 Oct 2016 | Read review
“Our room faced the courtyard and was very quiet.”
 of 5 bubbles Bluebird999, 13 Sep 2016 | Read review
“Pool side is our preference”
 of 5 bubbles rjrsaw, 9 Sep 2016 | Read review
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