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Holiday Inn Portland By The Bay

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Holiday Inn Portland By The Bay
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1,017 Reviews from our TripAdvisor Community

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Showing 962: English reviews
Reviewed 2 days ago NEWvia mobile

This hotel is very pretty. We woke up and could see the view of the water! My first question is why the staff was so uneducated in their hotel when we called. They said they had a standard room with 2 beds. When we asked if they were full size or queen they didn't know. They were full size and...

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Helpful?
Thank irishxstine
Hartford, CT
Reviewed 1 week ago

We stayed here one night over Thanksgiving weekend while visiting family. Other family members had stayed here before and recommended it. We had a very positive experience. It's not fancy, but is quite comfortable and clean. The size of the room and bathroom are good. The beds are comfortable. My sister raved about how good the pillows felt, and she...

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Helpful?
Thank ArtTrippers
Management response:

Thank you very much for the taking the time to give your perspective on our hotel. Our staff works very hard to provide our guests with a comfortable stay. Reading your thoughtful and pleasant review certainly let's us know we're on the right track. We hope to see you again soon!

Reviewed 2 weeks ago via mobile

This hotel was very accommodating. I was offered a late checkout. I could walk to everywhere that I wanted to go in the city for a fun night out. They even offered a free shuttle around the entire city. Not only at pickup locations but they came and got me after dinner and a couple drinks right in front of...

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Helpful?
Thank Alex5014
Bangor, Maine
Reviewed 3 weeks ago

I attended a business conference for 2 days and nights at this Holiday Inn. The staff at this hotel were extremely well trained and friendly. The lounge and restaurant were excellent. The meeting facilities were superb. I made use of the exercise room and the pool. A very special amenity was the parking as there is so little in Portland....

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Helpful?
Thank Lee S
Management response:

Thank you so much for your kind words. We are very happy you had a pleasant stay with us and look forward to seeing you the next time you visit Portland.

St Andrews, United Kingdom
Reviewed 3 weeks ago

Really good location on the edge of downtown, meaning you can drive there, park affordably and also walk to the shops and dining facilities downtown. Hotel has underground parking, and usually you can get a space there. Rooms were clean, but the helpful staff made my stay!

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Helpful?
Thank Braveliver
Leeds, United Kingdom
Reviewed 3 weeks ago via mobile

Stayed here for 2 nights and really enjoyed my stay. The reception staff were very friendly and helpful when I arrived, and were there to answer any questions during your stay. The bar was very quiet... that's a good thing. I was after a very late dinner on my first night and got my food reasonably quickly. The hotel is...

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Helpful?
Thank rufus1988
Mentor, Ohio
Reviewed 4 weeks ago

Stayed here overnight while passing through the area. Nice, clean, bright room. Desk staff was very nice and helpful. This is close to the water and walking distance to many restaurants in the area. Price was average for the night.

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Helpful?
Thank juliebY4632SQ
Tampa, Florida
Reviewed 4 weeks ago

Stayed at this hotel as an overflow from a conference main hotel. The hotel is decent, clean and my room was nice and clean. The service overall was not impressive. It appeared they had a shortness of staff or at least quality staff. The housekeeping failed to clean my room the first night and the wait-time at the bar downstairs...

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Helpful?
Thank smackie13
IHGService, Guest Relations Manager at Holiday Inn Portland By The Bay, responded to this review

Dear smackie13, Thank you for staying with us and for leaving a review. I am happy that you found our room clean and accommodating. However, it is unfortunate that the level of service you received fell below your expectations. Please accept our sincerest apologies for any inconvenience this may have caused you. I have noted your comments and have forwarded...

Montgomery, AL
Reviewed 4 weeks ago

I stayed at the Holiday Inn by the Bay for 3 nights in October of 2016. I was in Portland for work, but had plenty of extra time to go sightseeing around Portland. Portland is a great city, and this hotel is very conveniently located for walking tours. The hotel is moderately priced, but is somewhat dated. My room was...

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Helpful?
Thank TomMontgomery
Michael B, Manager at Holiday Inn Portland By The Bay, responded to this review

Thank you for bringing this to our attention. I do want you to know that we have corrected the staffing issues and we apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay...

Minnesota
Reviewed 5 weeks ago

I was a little nervous about staying here as some of the reviews weren't very positive. The location was fine - walkable to everything we wanted to do. The staff at the front desk were very friendly and helpful (they recommended some seafood places to eat which were spot on). Our room was pretty standard, but clean and just what...

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Helpful?
Thank MNlove2travel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
When you visit the historic, exciting and alluring waterfront City of Portland, why not stay in the midst of it? Award-winning hotel with elegant decor and spectacular views. Just steps away, the Old Port thrives with unique shops, diverse restaurants and a working waterfront. Turn the corner and Portland's new Arts District surrounds the Hotel with the art museum, Children's Museum, galleries and historic homes. The L.L. Bean Factory Outlet Store and Civic Center are only a block away! Jetport is 10 minutes away; courtesy vans are available. Choose from Executive Rooms, Suites and Double/Double Rooms. For your meetings and conventions, let us show you our 14,510 sq. ft. of meeting space and our 12,500 sq. ft. exhibit hall. Our convention coordinators will handle all of your meeting details, including spouse tours and island lobster bakes! Let us show you the pleasure of business in Maine, BY THE BAY. ... more   less 

Additional Information about Holiday Inn Portland By The Bay

Address: 88 Spring St, Portland, ME 04101-3924
Region: United States > Maine > Portland
Price Range: $138 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Portland By The Bay 3*
Number of rooms: 239
Reservation Options:
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Also Known As:
Holiday Inn Portland By The Bay Hotel Portland
Portland Holiday Inn
Holiday Inn Portland By The Bay Maine
Hotel Style:
#8 Romantic Hotel in Portland
#8 Business Hotel in Portland
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Portland By The Bay staff and other travellers.
7 questions
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over a year ago
Boston, Massachusetts
2 months ago
Rhode Island
over a year ago
Hopkinton, Ma

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Questions? Get answers from Holiday Inn Portland By The Bay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“6th floor and above”
 of 5 bubbles 43lees, 12 Nov 2016 | Read review
“High floor, Bay view, corner room is larger.”
 of 5 bubbles Rinaharel, 1 Nov 2016 | Read review
“Don't receive or eat in lounge”
 of 5 bubbles gavph, 14 Oct 2016 | Read review
“all rooms have a city view but hotel is far from the port and you won;'t have a water view inspite the misleading name.”
 of 5 bubbles mody771, 9 Oct 2016 | Read review
“No help here. Choose another hotel”
 of 5 bubbles SusanK885, 3 Oct 2016 | Read review
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