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Holiday Inn Portland By The Bay

0.6 km from Portland centre
  • Free Wifi
  • Pool
  • Restaurant
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88 Spring Street, Portland, ME 04101
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1,030 Reviews from our TripAdvisor Community

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Showing 975: English reviews
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NJ
Reviewed 1 week ago

I visited Portland for the first time in November 2016 and stayed at the Holiday Inn. Not ever having been to Portland, I was sure where to stay but based on my budget I could not afford to stay in the heart of the old city. The Holiday Inn is an easy 10minute walk straight down the hill and in...

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Helpful?
1Thank SWDadvisor
Elizabeth B, Manager at Holiday Inn Portland By The Bay, responded to this review

Thank you for giving us such a great review! We appreciate the feedback being shared with the Trip Adviser Community. We are happy to hear you had a great stay in Portland. Although we are not in the heart of the Old Port, it is surprising how close we are. It really is just a few minute walk to the...

Biddeford, Maine
Reviewed 1 week ago

Staff is fantastic, two days of meetings and they could not have been better. Always there making sure all was well. Food was great,and what can you say about Portland, it is great. Watching the working waterfront is amazing.

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Helpful?
1Thank rnorriss
Management response:

Thank you so much for your kind review of our staff and our city. We are happy we could make your meetings a little easier and we hope to see you during your next visit to Portland. Be sure to book or request a room with a bay view for your next trip here.

Old Orchard Beach, Maine
Reviewed 2 weeks ago

The rooms are nice, with a view of Casco Bay. The location is good, close to the airport and many restaurants and shops. The only minor complaints I have are: The coffee/hot chocolate/cappuccino makers in the lobby were not replenished regularly, resulting in weak, watery beverages. And the shuttle driver did not open the van's heavy sliding door for me...

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Helpful?
1Thank AlliecatOOB
Management response:

Thank you for taking the time to share you experience with us. The issues you addressed will certainly be brought up and fixed with appropriate staff here. This time of year is certainly difficult to keep up with the complimentary coffee cappucino, and hot chocolate machine, but we will make sure we do a better job of this moving forward.

Reviewed 2 weeks ago via mobile

My friends and I booked a couple of rooms here when we came to Portland for a concert. The location was perfect as it is only a few blocks from the State Theatre, which can be walked to in less than 5 minutes. As the name suggests, the hotel is right by the bay so you get some pretty views....

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Helpful?
Thank Thompsak
Management response:

Thank you so much for taking time to share your feedback. We take great pride in our hotel and our staff truly does appreciate when our guests notice. Our engineering department is currently addressing the issue you mentioned and is testing new HVAC units and changing them out as needed, so our your next stay will be quieter.

Houlton
Reviewed 3 weeks ago

We always have our Convention every year at the Holiday Inn by the Bay. The staff is great. The management does an awesome job and the rooms are big and comfortable and couldn't ask for a better place. Walking Distance to everything. A++++

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Helpful?
Thank Paul C
Elizabeth B, Manager at Holiday Inn Portland By The Bay, responded to this review

Paul, Thank you so much for taking the time to share your experience. We are so thrilled to have you as a returning guest of the convention and had such great things to stay. Thanks again for sharing. We look forward to your next visit.

Savannah, Georgia
Reviewed 22 January 2017 via mobile

Our stay was fine, nothing extraordinary but everything was very utilitarian instead of comfort driven. Our stay was completely ruined when house keeping came barging into our room at 8am and walked in on me and husband naked in bed. I called the front desk to complain and instead of an apology I was told I should have had the...

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2Thank Pinkcherryjam
Elizabeth B, Manager at Holiday Inn Portland By The Bay, responded to this review

We are very sorry to hear about your unusual event regarding our housekeeping staff. Our policy to service guests staying over after 9am and to knock three times, if a do not disturb is not present. Our guests checking out have a 12pm check out (or later if requested and available). I am sorry you experienced an inconstancy in our...

Reviewed 20 January 2017 via mobile

My wife and I were in town for a concert this past weekend and decided to book with the Holiday Inn last minute. Sadly, within an hour of booking we found out the concert we were going to sold out and we were stuck with a room we didn't need. The staff were extremely helpful and understanding and cancelled the...

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Thank bgprelgo
Elizabeth B, Manager at Holiday Inn Portland By The Bay, responded to this review

We are so happy you had a positive experience with our staff to take care of your reservation needs. We hope to see you next time you are in town.

Mystic, Connecticut
Reviewed 17 January 2017

A fun weekend in Portland thanks to the hotel staff and their shuttle that runs until 1:00 a.m. The shuttle let us go to more places then we could have walked to. And after a couple of drinks we don't drive so this was a big plus having a complementary ride.

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Helpful?
Thank Stanley S
Management response:

Thank you for not only your kind review, but also your responsible behavior. Our shuttle drivers take pride in driving our guests safely to and from the hotel so you might enjoy all Portland has to offer. Thank you for spending time in our hotel and city. We hope to see you again soon.

Salem MA
Reviewed 10 January 2017

I have stayed here at least ten times over the past decade. The hotel has a fine location: A ten-minute walk to the Old Port and its shops and brilliant restaurant scene. The Portland Museum of Art (wonderful exhibitions) is a block away. You can take in a movie at the small multiplex two blocks away, or stroll along the...

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Helpful?
1Thank TheBigSuitcase
Management response:

Thank you very much for your very thorough and kind review. We do sincerely apologize for the issue you experienced retrieving your keys. Over the last few weeks we have completely overhauled our lost and found process which will ensure you will not experience this same irritating issue again after your next visit with us.

Groton, Massachusetts
Reviewed 1 January 2017

Conveniently located to all the great restaurants. Very easy parking but not free. Large hotel so do expect some noise on the weekends. Very clean rooms and very friendly staff. View of the bay is ok but is not terribly scenic.

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1Thank Molly D
Elizabeth B, Manager at Holiday Inn Portland By The Bay, responded to this review

Molly, Thank you for taking time to share your experience. I am so happy to hear you were happy with your room and our team members. We hope to have you back soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
When you visit the historic, exciting and alluring waterfront City of Portland, why not stay in the midst of it? Award-winning hotel with elegant decor and spectacular views. Just steps away, the Old Port thrives with unique shops, diverse restaurants and a working waterfront. Turn the corner and Portland's new Arts District surrounds the Hotel with the art museum, Children's Museum, galleries and historic homes. The L.L. Bean Factory Outlet Store and Civic Center are only a block away! Jetport is 10 minutes away; courtesy vans are available. Choose from Executive Rooms, Suites and Double/Double Rooms. For your meetings and conventions, let us show you our 14,510 sq. ft. of meeting space and our 12,500 sq. ft. exhibit hall. Our convention coordinators will handle all of your meeting details, including spouse tours and island lobster bakes! Let us show you the pleasure of business in Maine, BY THE BAY. ... more   less 

Additional Information about Holiday Inn Portland By The Bay

Address: 88 Spring Street, Portland, ME 04101
Region: United States > Maine > Portland
Price Range: $140 - $384 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Portland By The Bay 3*
Number of rooms: 239
Reservation Options:
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Also Known As:
Holiday Inn Portland By The Bay Hotel Portland
Portland Holiday Inn
Holiday Inn Portland By The Bay Maine
Hotel Style:
#8 Romantic Hotel in Portland
#8 Business Hotel in Portland
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Portland By The Bay staff and other travellers.
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over a year ago
Boston, Massachusetts
5 months ago
Rhode Island
over a year ago
Hopkinton, Ma

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Questions? Get answers from Holiday Inn Portland By The Bay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an ocean view”
 of 5 bubbles rnorriss, 14 Feb 2017 | Read review
“High floor, bay view.”
 of 5 bubbles AlliecatOOB, 13 Feb 2017 | Read review
“I don't think there's a bad room anywhere.”
 of 5 bubbles Revjerry44, 21 Dec 2016 | Read review
“6th floor and above”
 of 5 bubbles 43lees, 12 Nov 2016 | Read review
“High floor, Bay view, corner room is larger.”
 of 5 bubbles Rinaharel, 1 Nov 2016 | Read review
5 of 5