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Clarion Hotel

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Traveller (48)
Room & Suite (34)
Dining (8)
Ratings and reviews
GreenLeaders Bronze level
  • Excellent19%
  • Very good41%
  • Average23%
  • Poor11%
  • Terrible6%
Travellers talk about
“room was clean”(44 reviews)
“old port”(49 reviews)
“front desk staff”(31 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
Family Rooms
Bar/Lounge
Fitness centre
Pets Allowed
Wheelchair Access
3 Star Hotel
The Clarion Hotel is a full service hotel located just 5 minutes from downtown Portland, Maine. The hotel offers a dining room, lounge, business center, pool, Jacuzzi, fitness center, on-site laundry. We pride ourselves on offering exemplary products and service to all our guests.
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Location and contact
1230 Congress St, Portland, ME 04102-2129
1.9 km to Portland Intl Jetport
104 restaurants are within a 2 km radius
View nearby attractions and restaurants
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Rooms
Jul. 29Jul. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (633)
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621 results
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All reviewsroom was cleanold portfront desk staffpool and hot tubomeletconvenient locationshuttle servicecoffee makerfree shuttlecookiesdowntownairportamtrakmainesurgeryproximity
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1 - 5 of 621 reviews
Reviewed 1 week ago

For the price we paid, I expected more. Hotel definitely needs an update, rooms, hallways, elevators (the rug in the elevator was filthy). We checked in fine, then got stuck in the slowest elevator in the world. Eventually it got a "out of order" sign,...More

Thank Alex M
Response from MFAPGM, General Manager at Clarion HotelResponded 5 days ago

Good Afternoon, Thank you for taking the time to complete a response regarding your recent stay. We have replaced all carpeting throughout the hotel, including rooms within the past 4 months. I have brought your comments regarding the elevator carpeting to the attention of the...More

Reviewed 1 week ago

I usually don't go out of my way to write a review for a sub par hotel. I chalk it up to a mistake on my part for choosing it mostly, and just move on. In this case, I probably should "blame" the conference planners...More

Thank karlgranroth
Response from MFAPGM, General Manager at Clarion HotelResponded 5 days ago

Hello, Thank you for your comments regarding your recent stay. I apologize that you felt the carpet had an odor. All room carpeting was replaced in the past 4 months. I have shared your feedback with the HK team for follow-up. We are now in...More

Reviewed 2 weeks ago via mobile

We arrived at Clarion and were told that the carpet in our wing was being replaced. She told us it was on opposite end of the wing and we should not hear anything, and we definitely should not hear anything before 10am. 830am rolls around...More

Thank Mrklean93
Response from MFAPGM, General Manager at Clarion HotelResponded 5 days ago

Good Afternoon, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. I understand that renovation work is extremely frustrating...More

Reviewed 3 weeks ago

The Clarion's proximity to Portland's bus and rail station was my sole reason for staying there for one night. I thought check in had gone relatively smoothly until I used the card I was given to open the door to the room I was assigned,...More

Thank Robert R
Response from MFAPGM, General Manager at Clarion HotelResponded 3 weeks ago

Hello, Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Hotel Airport. Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. I certainly understand your annoyance with...More

Reviewed 4 weeks ago

We stayed here for one evening as we had a flight out of PWM the next morning. It is located close to the freeway and right next door to a convenience store. Filling up the rental car was easy and the trip to the airport...More

3  Thank SPN21
Response from MFAPGM, General Manager at Clarion HotelResponded 3 weeks ago

Thank you for your kind words. I appreciate you taking the time to share your experience.

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About
Description
The Clarion Hotel is a full service hotel located just 5 minutes from downtown Portland, Maine. The hotel offers a dining room, lounge, business center, pool, Jacuzzi, fitness center, on-site laundry. We pride ...More ourselves on offering exemplary products and service to all our guests. Less
Hotel class
Hotel class
Awards & Recognition
GreenLeaders Bronze level
GreenLeaders Bronze level
Hotel Style
Onsen
Room types
Non-Smoking Rooms, Family Rooms
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Room Service
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Conference Facilities
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
Beachfront
Spa
Awards & Recognition
GreenLeaders Bronze level
GreenLeaders Bronze level
Hotel Style
Onsen
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
GreenLeaders Bronze level
GreenLeaders Bronze level
Hotel Style
Onsen
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Hotel class
Awards & Recognition
GreenLeaders Bronze level
GreenLeaders Bronze level
Hotel Style
Onsen
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (48)
Room & Suite (34)
Dining (8)
Pool & Beach (3)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
alexander v
March 6, 2018|
AnswerShow all 6 answers
Response from Elizabeth D | Reviewed this property |
Hi, I don't remember exactly but it wasn't that far of a drive. It was close enough.
0
Votes
John S
October 6, 2017|
AnswerShow all 2 answers
Response from jonrubin | Reviewed this property |
Sorry I don't know but I can tell you that it's a very short ride to the airport - 10 minutes tops (although I did not do it in rush hour).
0
Votes
Colleen S
June 23, 2017|
AnswerShow all 3 answers
Response from Edmundlee | Reviewed this property |
I would not stay at this hotel ever again. It's the worst experience. We stayed 7 hotels in our 3 week vacation and the worst was this hotel. Run down, noisy, room is dirty looking. Filthy.
0
Votes
Room Tips
"There are rooms on the pool with doors to the pool. The rooms have a chlorine smell, how could they not..."
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"Ask for a room on ground or second floor so you can avoid the elevator."
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"I don't think they have a good room."
Read review
"Unless you need one do not get a connector room."
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