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Located in South Portland,ME, the Best Western Merry Manor Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
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The Best Western Merry Manor Inn garners praise for its inviting atmosphere, with guests often mentioning the cozy beds and fluffy pillows that contribute to a comfortable stay. The hotel's cleanliness is another highlight, with the spotless rooms and immaculate grounds consistently earning rave reviews. Travelers appreciate the great value provided, citing reasonable rates and inclusive perks like breakfast and round-the-clock beverages.
Staff at the inn receive accolades for their friendly and accommodating service. While the rooms are generally found to be tidy and comfortable, a few guests have noted some dated decor and occasional maintenance issues. The heated outdoor pool and indoor hot tubs are popular amenities that guests enjoy.
Atmosphere
Inviting
Rooms
Comfortable
Value
Reasonable
Cleanliness
Spotless
Service
Friendly
Amenities
Satisfactory
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We are a family of four and we stayed at the Best Western Merry Manor Inn for two nights. When we first arrived, we noticed immediately this was an older property, that could probably use some refreshing. When we checked in, the check-in desk clerk told me that since I was a Platinum Member, they were going to upgrade our room for free. When we got in our room, we found we had two TVs, two refrigerators, a fireplace and a massage chair. I'm guessing the room was also bigger than the standard rooms at the hotel. We didn't end up using the additional TV or additional fridge or the fireplace but I loved that massage chair! It put me to sleep every time I sat in it. For people like me who have trouble sleeping in unfamiliar hotel rooms, this massage chair did the trick. I would immediately fall asleep in the chair and then I would slide into bed with my spouse a couple of hours later and that strategy ensured a great sleep both nights. I also liked the convenience of the Circle K next door. It was really hot when we were in Portland and the kids and I would walk over for ice cold drinks and slushies after a fun day of sightseeing. The breakfast was also top notch with lots of variety. There are also washers and dryers on site for guests to do their laundry, which was much appreciated after travelling to several Maine beaches with our children prior to arriving to Portland. There are not alot of restaurants nearby but there is a Costco about a ten minute drive away. We ended up buying wraps and salads and chicken wings from the Costco and bringing them back to the room for dinner, which let us save some money on the meal budget so we could spend those savings elsewhere. So despite the first impressions about the property looking a bit worn, we were very happy with our choice to stay here.
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Date of stay: August 2024
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pros: Close to area attractions without being too close, clean and comfortable guest rooms, good free breakfast. Cons: Front desk staff efficient but not very friendly, rooms somewhat cramped and needing some freshening.
In the area for one night, the Best Western Merry Manor Inn checked all the required boxes. My room was comfortable and clean with a great king-sized bed, separate seating area, and plenty of storage and lightning. The free breakfast hit the spot. And while I didn't have time to check out the pool area, unlike most Best Western properties I've visited lately, it was open and not closed for some kind of maintenance issue.
The property's location is a good one- on Route 1, but not a very congested area. It's a few minutes from shopping and restaurants and no more than 15 minutes from amusement parks and beaches. I appreciated it being close, but not too close.
The front desk staff got things done very quickly, albeit without much personality or a smile. And while nothing needed immediate care, I noticed some things like paint and ceiling tiles inside my room needing attention. It's likely the rooms are due for an overhaul, and can't help but think the property would be a little nicer after a comprehensive renovation.
Still, it satisfied all my basic needs, and I won't hesitate to return.
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Date of stay: June 2023
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Pro’s- The pool is awesome. The kids loved being outside in a heated pool in December. It is heated enough that you can enjoy it for a while. The staff here was excellent, very friendly and helpful. The hotel room was clean and your average size. Conveniently located right off the highway and 10 mins from shopping. Free breakfast had plenty of your normal options for hot and cold. Hot eggs (scrambled), protein (sausage both days), a side (French toast sticks one day, tater tots another) then yogurt, fruits, breads, cereal, muffins etc…
Con’s - The hotel bathroom needs a good scrubbing and the shower is ridiculously small. I am not a large person tall or weight and I barely fit. I could not put my hands up or outward. The shower curtain rod was hanging on by a thread into the wall, we were afraid to touch it or use it. Indoor hot tub was more crowded with elderly than a free bingo night. It was gross. Not a problem of the hotels that it was being used but just beware on a Saturday night, you will not be the only one in it.
4 star hotel for the area if the bathrooms were better but that drops it a 3 star for me. We had two rooms in our group and the only complaints were the bathrooms.
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Date of stay: December 2024
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Trip type: Travelled with family
Room Tip:Â Hot tub was over crowded on a Saturday night in the winter.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Was looking for a place to stay in Portland and this hotel came up as being a lower price than any others in the area via a Google search. It was outside of the central city area, which we weren’t initially happy about, but we ended up preferring South Portland to Portland. The hotel room was a bit dated, but was very clean. Staff were friendly and accommodating. My favourite part was the pool area, which has the nicest pool area that I’ve seen in a hotel.
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Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We recently stayed at the Best Western Merry Manor for two days and although there were some good things about the hotel - convenient location, comfortable beds and chair, helpful custodial staff; there were other things that made me wonder how this hotel gets such a high rating. First we were assigned a pet friendly room although we weren't traveling with a pet (we sometimes do travel with our dog, but not this time). The room had a peculiar odor to it which I would describe as chemical to clean the carpet and pet urine. The smell is why I asked the front desk if we were in a pet friendly room. They acknowledged we were and when I mentioned the smell, they seemed indifferent to it. I didn't ask for a room change due to having to pack up everything for one night so we used our room deodorizer to tolerate it. The front desk staff was not helpful and when asked if they had quarters for the washer/dryer available in the hotel, I was told they had run out and I should check with the gas station next door. I did that and was able to receive $2 worth, however the machines cost $2.50 and the dryer did not dry our clothes so late evening, we needed to find a laundromat so that I could dry our clothes. I would suggest to have quarters available for your customers, a change machine or take the machines out if they are an inconvenience. The ceiling in our room seemed to have black stains on it; it was a popcorn type ceiling so it was little black specks. This made me wonder even more about the cleanliness of the room. Breakfast was okay and did include eggs/bacon, fruit, yogurt, cereal, milk and rolls. I did appreciate that they had coffee available at the lobby. I started to use the internet, however, Norton stopped me stating it wasn't safe. Overall, not a great experience but I have had really good stays at other Best Westerns. I got what I paid for and regret not spending just a bit more for possibly a better stay. I am not someone that usually brings up concerns on Trip advisor as you can see by my other reviews and yes, the staff were made aware of the concerns I had. Caring staff can really help even a mediocre situation and again, the only staff that seemed to care were the custodial staff; very helpful. Maybe a different room would have improved my rating.
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Date of stay: September 2021
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Isabel Handanos, Guest Services / Front Office at Best Western Merry Manor Inn
Responded Mar 15, 2022
Thank you so much for taking the time to leave us your constructive feedback. We sincerely apologize for not exceeding your expectations. We will follow up with our Front Desk team to make sure we are effectively responding to issues brought to us by guests in the future. Thank you for bringing this to our attention.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed one night here a few weeks ago while attending an event at the Portland waterfront and enroute toward a destination further up the Maine coast. Chose this place for its reasonable rates in comparison to the waterfront (in terms of room prices, Portland is the new Boston) and the usually reliable BW brand.
This seems to be an older property but it’s clear the staff has gone to great lengths to keep things up to date and to provide all the comforts expected in the current day. My room was nicely furnished and exceptionally comfortable. Breakfast, served in a pleasant space, was above and beyond the usual included-with-room variety. I didn’t have the opportunity to make use of the pool (hot tub included) or fitness facilities but these were nice amenities. All staff members I encountered, from check-in to exit were friendly and helpful.
The hotel surroundings are your standard suburban off-the-highway style but the upside is that downtown Portland is about a five-minute drive. This is an excellent alternative to the city’s hotels if you don’t mind a short drive (and perhaps some exorbitant parking fees) from town.
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Date of stay: September 2024
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Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We have stayed at this Best Western location every year since 2018 and this was the first time we were a little disappointed. There was a mix up with our reservation as far as we requested a double room and when we called to add a night found out that our reservation was for a king and no other rooms were available - we were charged for the king room. The massage chair did not work, we were told they would have maintenance come look at it which never happened. There was a dirty washcloth left in the room from a previous guest.
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Review collected in partnership with Best Western
Date of stay: June 2023
Value
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Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel is easy to find. Large parking lot. Quick and easy check in and out. Front desk pleasant. Room was average size and clean although decor outdated. Breakfast average but many options. Loved the coffee machine with specialty coffees, cappuccino,hot chocolate etc readily available in lobby. Breakfast room gets very crowded but was happy to eat outside where many table and chair sets were set up close by. Safe quiet neighborhood close to shopping and restaurants. Waterfront of Portland about 15 min away as was Old Orchard beach. All season pool was warm and heated whirlpool inside was wonderful. Only issue we had was in the bathroom. Shower curtain kept moving during shower and every nite floor would get wet. Realized shower rod was on an angle so curtain would move by itself downward. No biggie but just annoying. Overall a great place to stay.
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Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Enjoyed a good weekend, The Staff was friendly, had a breakfast that was much more than just a continental breakfast. A big shout-out to the maintenance man plowing the parking lot, he stopped TWICE to help me clean off the snow from that spring storm we just had. saw him helping others too!! way to go above and beyond for guests! Thank you
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We were SO impressed by this place. When we arrived, the front desk was so kind and accommodating, and even gave us an upgrade because I accidentally booked a double queen instead of a single room. My husband is a clean freak in part because he works in health care, so he brought sanitizing wipes with us everywhere. When we got into the room he went to work wiping down surfaces including above the bathroom mirror and the separating wall, while I untucked the bed to check the sheets. He hollered at me "WTF?!!!" because I kid you not, there was no dust or dirt on the top of the vanity or separating wall. It was sooo clean. Even around the toilet. Linens were also pristine. We were so shocked at the level of cleanliness. And you can tell they gsd because every morning we saw the staff running around hard at work. Breakfast was put out early and I was impressed to find that they even provided the dairy free yogurt. Like, I'll eat everything and anything regardless, but dairy doesn't agree with me and though i would've eaten the regular yogurt, I was happy to have that option. In the evening it was nice to chill and enjoy the in room massage chair and then go swim in the pool while my husband relaxed in the hot tub. The pool had a cool indoor lighted entrance which I guess isn't anything super fancy but gave the pool a unique and almost luxurious vibe. The hot tub had a nice waterfall which despite being lopsided (the mechanism and stream generator is a bit wonky and worn) felt nice to sit under. In the evening I wanted to get a late night snack and the front desk person was very kind and nice to chat with given the hour. Honestly wish we had more time in Portland just so we had more time here. It's close to lots of good food, sights and just all in all a great experience. My husband and I have traveled and stayed at super bougie places where the hospitality and cleanliness couldn't hold a candle to this place. 10/10 would stay here again!
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Date of stay: September 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from LafayetteH6, Digital Marketing at Best Western Merry Manor Inn
Responded Feb 14, 2022
Thank you for the sincere review! We greatly appreciate it and hope you come stay with us again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hot tub is closed. But, the pool is open. You have to make reservations. You get a seperate key to enter - they only allow so many people in the pool at a time.
So. Portland, United States25 contributions4 helpful votes
This motel has outside rooms which is perfect for pet owners plus a place to walk your pet. Great motel, I only stay here because they are like a home away from home.
There are more places to choose from in the South Portland area.
PRICE RANGE
C$166 - C$233 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western merry manor hotel south portland, best western south portland, south portland best western
LOCATION
United StatesMaineSouth Portland
NUMBER OF ROOMS
153
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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