About 10 mins from the Portland seafront and well worth the short Uber drive. The staff were incredibly friendly. The room was really clean and a good size with two of the most comfortable queen beds! I highly recommend!
Even though there were some limitations due to the covid 19 pandemic, the hotel managed to offer a decent breakfast including microwave omelets, hot and cold cereals, fruit, danish, muffins, yogurt and for anyone who wanted a hot breakfast there were scrambled eggs and bacon or sausage. There was no daily housekeeping in order to keep it covid safe by limiting contact with the housekeeping staff, but we could get clean towels, linens, toiletries, etc. from the front desk or we could stop by the housekeeping carts that were in the hall to get additional supplies as needed. They supplied plastic bags to put the trash and used towels etc. in and we set them outside the door to be picked up by housekeeping. It all worked quite well. Our room was spotlessly clean and the front desk staff were patient and helpful. We would definitely recommend this hotel.…
Stayed at hotel for one night whilst on a driving holiday. Staff very friendly and efficient. Good location near to Portland and mall where we had an excellent meal at Longhorns. Rooms are a little dated but spacious and clean. Complimentary breakfast was good with usual cereals, pancakes, eggs, bagels etc.
Stayed 2 nights while on driving trip. This Best Western is well positioned when arriving from Boston and within easy driving distance of Portland Harbour. The hotel is very dated, badly in need of a revamp and our room had peeling wall paper, which was all off putting. However, Nathan on reception was very helpful, the room was big and comfortable enough and well equipped. The breakfast was better than expected and replenished regularly. There is a bar/restaurant within walking distance.
Dated hotel in a convenient location. Rooms are a bit small. Parking was easy. Privacy sign we placed on the door while we were out was ignored. Housekeeping came in anyway. They swapped out all of the pillowcases, including a pillow we brought from home, so we lost that pillowcase. Overpriced for what you get. Will look elsewhere next time I’m in the area.
Rarely would I bother to take the time to write a negative review, but this stay was really bad. We stayed one night on our way through from Rockland to Ma. If we had a choice I would have left after 20 minutes. First off, I was less than happy paying $315 for one night. Although the check-in staff was helpful enough she did not give us much info on where things were in the hotel and send us to the wrong place to use the bathroom. When I walked in the room I made sure not to take my shoes off as it was clear that the carpet had not been cleaned for a very long time, nor had the upholstery on the (one) chair in the room. Went to get a glass of water. $300 a night for plastic cups? Noticed that the drain in the sink did not work so we had to prop it open with a knife. Went to use the bathroom - door did not close properly and had dirty handprints on both sides of the door. One good thing was the bathroom was otherwise clean and the water pressure was good and the water hot in the shower. The bed was not too bad but came with lumpy pillows. Woke up in the morning to the smell of someone smoking outside the door, which also did not fully close. In short, this "inn" needs a good cleaning and some updating. Won't be staying here again despite the fact the we often pass through Portland. …
Safe home away from home! Breakfast Swimming Pool Hot Tub Snacks Go bags for Breakfast Close to Old Port Friendly Inviting Lounge reading Outdoor seating Free Parking Good lighting Clean Exercise Water bottles Ice
It’s 20 minutes from Old Orchard Beach and Portland! Spent morning and early afternoon at beach then came back and used the pool and jacuzzi! Location is great! Rooms were clean and the staff was very helpful!
We've stayed at this hotel a few times already. The location is great, the prices are very fair, rooms are quiet, very clean, beds and bedding is quite comfy. Always appreciate the included breakfast. There is a beautiful pool and outdoor lounging area that we haven't used but always see lots of guests enjoying.
My husand and I were greeted and checked in last Tuesday by Nathan. He was knowledgeable, kind, enthusiastic and helpful. Christina was also friendly and helpful throughout our visit. We appreciate their outstanding customer service and they left us with such a nice first impression of the hotel. We stayed in a memorable themed suite and highly recommend the Merry Manor for a good night's rest - the amenities were plentiful and we appreciate everything that was done to make our hotel stay in Portland so much fun! Thanks to all!