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DoubleTree by Hilton Hotel Portland

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840 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Portland
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Showing 825: English reviews
Jericho, Vermont
1 review
Reviewed 29 August 2016

We had approx 15 rooms booked for a wedding. The rooms were very clean and comfortable. The staff was friendly and accommodating, I would defijitely recommend this hotel to other family and friends and would stay here again in the future.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank glennesb
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

Thank you so much for choosing our hotel for your special occasion " home away from home". We are delighted that you and your family were comfortable and that you will recommend us to your friends. Please plan to return again soon ! We'll keep the cookies warm ! Brenda Goodwin Assistant General Manager More 

Boston, Massachusetts
Level Contributor
3 reviews
3 hotel reviews
Reviewed 25 August 2016

Satisfied with the overall experience. Hallway needs service. Room small. Would stay again. Great if they offered shuttle to downtown like others in area do. The staff was nice. Parking convienant to hotel

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank jamesvh2016
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

Thank you for sharing your feedback with us and the Trip Advisor community. I also really appreciated that you took the time to contact me personally to expound upon your experience and offer your recommendations. I have shared your comments with our team and please know that we take your feedback to heart. Please say hello the next time you... More 

Rumford, United States
1 review
Reviewed 24 August 2016

My first evening at this location I was disappointed, but by day two life improved. My room was changed to a floor above me after I had reported the very dirty room. I was saddened by some of the issues I discovered in my first room.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Rebecca P
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

Thank you for bringing your initial concerns to our attention during your stay with us. We appreciate that you took the time to tell us, and that it gave us the opportunity to " Make it Right " during your stay. Again, we apologize that we let you down and hope that you will give us another chance to serve... More 

Novi, Michigan
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 August 2016

I was with my family over weekend and stayed for 2 nights. the bathroom were a bit smaller but overall happy with my stay. If you would like to avoid the crowded downtown location then I would recommend Doubletree location as it is very close to the mall and you will find several closeby restaurants to eat. The hotel is... More 

Helpful?
Thank JJJ6789
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

Thank you for providing us a great review our hotel and for sharing your comments here on Trip Advisor. We love our location too, and know that many of our guests appreciate the value they receive as our guests. We appreciate that our Hilton Hhonors members have several choices in our area and are delighted that you chose us !... More 

Scranton, United States
2 reviews
Reviewed 23 August 2016

A nice Doubletree close to highways, restaurants (Starbucks shares a parking lot) and shopping (Nordstrom Rack one block over). However, traffic noise was not noticeable. With the circular shape in the main tower, each room had a great window, which was appreciated! I would definitely stay here again.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Michelle C
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

We are pleased that you have shared your positive experience with us and the Trip Advisor community. We agree that our location is super convenient to all that Portland has to offer and we're glad you will plan to return ! Thank you ! We'll keep the cookies warm ! Brenda Goodwin Assistant General Manager More 

Springville
Level Contributor
50 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 22 August 2016 via mobile

This was a nice surprise. The hotel was very clean. The front desk was wonderfully accommodating. Room was a fun design as the hotel is round! Bathroom is small, but adequate. Our room was right across from the elevator, so a bit noisy. Warm cookies were a big hit! Still would highly recommend!

Helpful?
Thank DPBSpringville
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

Thank you for your lovely review of our hotel. As an icon in Portland from 1979, our " round" hotel has served to provide many guests and dignitaries with warm and hospitable service. Thank you for recognizing our front desk team members and we do hope you will return again in the near future. We'll keep the cookies warm !... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 August 2016 via mobile

Stayed 3 days 2 nites at this hotel with the wife. Room was very clean and comfortable. We ended up in the Hilton honors room which gave us a living room. Being in the honor club give you access to a special room with breakfast and treats throughout the day. The pool was indoor and ok. The breakfast was good... More 

Helpful?
Thank Treva710
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

We a delighted that you enjoyed your recent stay with us and that we provided you a comfortable and clean guest room. As a valued Hilton Hhonors member, we appreciate that you have shared your feedback with us and the Trip Advisor community. We look forward to welcoming you back ! We'll keep the cookies warm! Brenda Goodwin Assistant General... More 

Chattanooga, United States
1 review
Reviewed 21 August 2016

We finally got our vacation we waited 6 years to take. We choose Maine because it was on my husbands bucket list. We choose Double Tree because of the Brand. The hotel was pretty nice. The only issue we had was the bathroom being so small. The plastic toilet seat and small toilet does not help the branding of this... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Tammy M
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

We appreciate that you chose our hotel for your long awaited vacation. Thank you for sharing your feedback with us, and be assured that we take your comments to heart. We have replaced the toilet seat that you brought to our attention. Thank you as well for being a valued Hilton Hhonors guest and we do hope that you will... More 

North Wilkesboro, United States
1 review
Reviewed 20 August 2016

Beautiful and comfortable hotel! Will stay again! Rooms were clean and beds were comfortable! Staff was great--including the bar staff! Very friendly! Hotel wasn't quite the area where I wanted to be but easy Uber ride away from Old Port--and more affordable!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Helen G
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

Thank you for sharing your 5 star review with us and the Trip Advisor community. We are thrilled that you found us and that we provided you a comfortable stay in Portland. Please come back again soon ! We'll keep the cookies warm ! Brenda Goodwin Assistant General Manager More 

A TripAdvisor Member
Reviewed 19 August 2016 via mobile

Just came from the Hilton (Hampton Inn) in Acadia, and there is no ground for comparison! High price for outdated (black doors, dark carpets, brown decor), small, crammed rooms, tiny bathroom-- all in an area that is practically the mall's parking lot. I wonder if that is why the main picture of the outside is computer generated! And to top... More 

Helpful?
Thank A TripAdvisor Member
Calvin P, On behalf of the hotel staff at DoubleTree by Hilton Hotel Portland, responded to this review

Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again and experience... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Room Service
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The newly renovated DoubleTree by Hilton® Portland Maine is ideally located just minutes from Portland's International Jetport, historic downtown Portland, and situated right next door to Maine's largest mall, The Maine Mall. Make yourself comfortable in our newly renovated guestrooms with thoughtful amenities including Sweet Dreams Beds, complimentary high-speed internet, and ergonomic workstations. Enjoy a dip in our refreshing indoor heated pool or get a great work out in our Fitness Room featuring Precor® exercise equipment. Stop by the Blue Wave Grille to enjoy a savory meal for breakfast, lunch, or dinner. Unwind after a long day at our bar and lounge. Also, offering 10 versatile meeting spaces, on site catering, AV rental, and a devoted team, the DoubleTree by Hilton Portland Maine is the ideal space for your business meeting or event. We look forward to welcoming you to our property with our signature warm chocolate chip cookie upon arrival. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Portland

Address: 363 Maine Mall Road, South Portland, ME 04106
Region: United States > Maine > South Portland
Price Range: $125 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Portland 3.5*
Number of rooms: 219
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Orbitz, Priceline, Odigeo and Travelocity so you can book your DoubleTree by Hilton Hotel Portland reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Wyndham South Portland
South Portland Wyndham
DoubleTree By Hilton Hotel Portland South Portland, Maine
Hotel Style:
#4 Business Hotel in South Portland
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Portland staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Portland staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Location is good for shopping and the airport”
 of 5 bubbles CountyGirl81, 7 Nov 2016 | Read review
“Avoid directly east- and west-facing rooms to minimize glare through these huge windows.”
 of 5 bubbles ECP-Writes, 12 Oct 2016 | Read review
“Don't sleep in the west tower and make sure they tell you the total for your entire stay.”
 of 5 bubbles 486debf, 14 Sep 2016 | Read review
“Choose Rooms In The West Wing & Enjoy Your Own Side Entrance Away From The Main Lobby Door”
 of 5 bubbles RobbyofMaui, 7 Sep 2016 | Read review
“I suggest another hotel....”
 of 5 bubbles bowtieguy61, 7 Sep 2016 | Read review
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