We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Hotel & Suites South Portland

403 reviews
Save
Traveller (50)
Room & Suite (27)
Dining (4)
Overview
  • Excellent25%
  • Very good37%
  • Average20%
  • Poor11%
  • Terrible7%
Travellers talk about
“sitting area”(15 reviews)
“cinnamon buns”(4 reviews)
“large room”(6 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
2.5 Star Hotel
All hotel details
Offers from Holiday Inn Express Hotel & Suites South Portland
Special Offer: Save on Hotel Packages!
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (403)Write a Review
Filter reviews
390 results
Traveller rating
99
131
82
48
30
Traveller type
Time of year
LanguageEnglish
More languages
99
131
82
48
30
Show reviews that mention
All reviewssitting areacinnamon bunslarge roomtimely mannerbagelsthe breakfast areatwo double bedsnice propertyindoor poolwould definitely stay here againlate at nightpark and flyan early flightbreakfast buffetcoffee makerdesk clerkshower curtain
FilterEnglish
Updating list...
1 - 5 of 390 reviews
Reviewed 6 days ago

Normally I would not give a hotel in this condition a "4" rating ... but, they are under a total renovation ... a little shaky now in Feb. of 2018 -- but it will be awesome when it's done. The lobby area is very nice....More

Thank Eulalia_3
Response from Kevin P, General Manager at Holiday Inn Express Hotel & Suites South PortlandResponded 4 days ago

Dear Eulalia_3, Thank you for taking the time to complete a review of your recent stay. We are as excited as you are for our renovation and the updated product will be a great upgrade! I will make sure Josiah Christine, Elton and the other...More

Hotel's Favourite
Reviewed 6 January 2018

Three years ago almost to the day, my wife and I were here New Year's weekend - had the hotel down the road not been so awful, this hotel's welcome and review would not be needed...but our experience needs to be shared. Without any reservations,...More

Thank Dave B
Response from Kevin P, General Manager at Holiday Inn Express Hotel & Suites South PortlandResponded 7 January 2018

Dear Dave B, I am sorry to hear that your previous hotel experience was unpleasant, but I am glad you decided to give us a chance. Our front desk team always tries to work with the guest to place them in the most suitable location...More

Reviewed 2 weeks ago via mobile

At this time the hotel is under construction. You wouldn't know it. We were on the fourth floor and the construction was being done on floors five and six. Except for the occasional construction worker in the elevator you wouldn't know. (I asked which is...More

Thank Frank S
Response from Kevin P, General Manager at Holiday Inn Express Hotel & Suites South PortlandResponded 2 weeks ago

Dear Frank S, I am pleased to hear that our work to improve our product did not get in the way of you enjoying your stay. Our renovation will last until June and it will feel like a new place when you walk through the...More

Reviewed 3 weeks ago

started with dirty elevator, went on to dirty chairs. Linen had holes, carpet dirty. Reported when leaving and was told manager would contact me on cell phone -- never happened. I sent an email when I returned and the answer was he would give me...More

Thank Karleen C
Response from Kevin P, General Manager at Holiday Inn Express Hotel & Suites South PortlandResponded 3 weeks ago

Dear Karleen C, I am disappointed to hear that we did not provide the service we are capable of. I know there has been communication with yourself and our front office management team, but I would love a chance to speak with you personally. My...More

Reviewed 3 January 2018 via mobile

Didn’t expect much from Holiday Inn but pleasantly surprised. Extremely easy check in. Clean accommodations. Room was smaller than hoped but for the low rate very impressed. Small fridge in room with counter. Free Coffee/tea in room and lobby has another complimentary coffee/tea/ hot chocolate...More

Thank Troublemaker72
Response from Kevin P, General Manager at Holiday Inn Express Hotel & Suites South PortlandResponded 4 January 2018

Dear Troublemaker72, Thank you for taking the time to complete a review. I am glad to hear that your check in experience was smooth and that your suite was clean. We hope you choose to stay with us again! Thank you, Kevin Pastore General Manager

View more reviews
PreviousNext
12345678
About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Breakfast included
Airport Transportation
Meeting Rooms
Laundry Service
Self-Serve Laundry
Dry Cleaning
Multilingual Staff
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Tennis Court
Details
Price range
US$97 - US$249 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Details
Price range
US$97 - US$249 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Add Photo Photos
Traveller (50)
Room & Suite (27)
Dining (4)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
lyndeeastill
2 June 2017|
Answer
Response from Rebecca L | Reviewed this property |
Not sure, but every room has a pull out sleep sofa!
1
Vote
PortKenter
15 October 2016|
AnswerShow all 5 answers
Response from Marc E | Reviewed this property |
absolutely
0
Votes
PreviousNext
12
Room Tips
"I'm sure there are no "bad" rooms...enjoy your stay!"
Read review
"Get a room near the elevator. It's still quiet and saves the walk, if you're so inclined."
Read review
"Room 612 smelled and was very dated."
Read review
"Don't be allergic to mold. I suspect that the mold is throughout the entire HVAC system, and the windows..."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing