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Best Western Plus Waterville Grand Hotel

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Traveller (34)
Room & Suite (26)
Dining (6)
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Overview
  • Excellent40%
  • Very good28%
  • Average16%
  • Poor9%
  • Terrible7%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Best Western Plus Waterville Grand Hotel
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Offers from Best Western Plus Waterville Grand Hotel
Special Offer: BOOK DIRECT & SAVE
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Rooms
Jun. 11Jun. 12
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (404)
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Traveller rating
152
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152
113
65
37
30
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All reviewsbar restaurantfridge and microwavebest westernsbreakfast vouchershot tubindoor poolawesome hotelon site restaurantfitness centerincluded breakfastthird flooroff the highwaya wonderful stayclean hotelgreat breakfastsmoking roomcolby college
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1 - 5 of 397 reviews
Reviewed 5 days ago via mobile

I cannot understand how anyone that has spent a night here could give it five stars. I would have to assume some of the high reviews are suspect. The reason I'm giving it two and not a one is because the staff that I encountered...More

Thank Spelunk11
Response from kspaulding, Manager at Best Western Plus Waterville Grand HotelResponded 3 days ago

Dear Spelunk11 - Thanks for your candid review. If you could pass along your room number from your stay, we'd love to inspect your room. We do have a strict turnover protocol for our housekeeping staff to ensure rooms are cleaned thoroughly and properly between...More

Hotel's Favourite
Reviewed February 25, 2018 via mobile

Really great experience. You get 7 bucks for breakfast and much appreciated. Nice room and bathroom. Staff friendly and helpful. Will return next trip to the Waterville area. Easy access to 95 interchange

Thank Stuart G
Response from kspaulding, Manager at Best Western Plus Waterville Grand HotelResponded March 1, 2018

Thank you for the kind review and 5 star rating, Stuart! So glad you enjoyed your time with us - looking forward to your next stay with us at Best Western Plus Waterville!

Reviewed April 20, 2018 via mobile

At roughly 1450 I entered the Obriens Pub. There were three at the bar. The bartender served the two young ladys, and with out a word to me , walked away. I walked out and ate at a different restaurant. On returning, I entered the...More

1  Thank etwiggs
Response from kspaulding, Manager at Best Western Plus Waterville Grand HotelResponded 4 weeks ago

Dear etwiggs, we are sorry to hear that your stay with us did not exceed your expectations! We do our very best to make all of our guests happy, but we clearly missed the mark during your stay. Please let us know which room you...More

Reviewed March 18, 2018

I and my wife have gone to this hotel for years. The owners and the staff are excellent. I always look forward to using the pool and hot sauna. I also love the next morning when I go to the cozy breakfast room and eat...More

Thank a4ce1
Response from kspaulding, Manager at Best Western Plus Waterville Grand HotelResponded March 21, 2018

Thank you for the kind review and 5 stars! We very much look forward to welcoming you back on your next trip to Waterville!

Reviewed March 4, 2018

I stay here quite often and am a smoker, they have a smoking section in the hotel so if you smoke you need to ask for a smoking room. The rooms are clean and they give you a voucher for breakfast. I would prefer a...More

Thank Gary P
Response from kspaulding, Manager at Best Western Plus Waterville Grand HotelResponded March 21, 2018

So glad you enjoy your time with us, Gary! Look forward to welcoming you back again soon :)

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Most Booked Properties in Waterville
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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Free Parking
Restaurant
Breakfast included
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Room Service
Dry Cleaning
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$124 - US$180 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available, Family Rooms
Details
Price range
US$124 - US$180 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available, Family Rooms
Add Photo Photos
Traveller (34)
Room & Suite (26)
Dining (6)
Pool & Beach (3)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
marybRIUSA
August 13, 2017|
AnswerShow all 2 answers
Response from JeffYoung2009 | Reviewed this property |
Hi Mary - as far As I know there is NO complimentary breakfast .As to the pricing differential - I can't say - but I almost always book with AAA everywhere I go .
1
Vote
Sheryl J
November 11, 2016|
AnswerShow all 3 answers
Response from kspaulding | Property representative |
3pm
0
Votes
Kristine L
February 25, 2016|
Answer
Response from TravelingDrZ | Reviewed this property |
To the best of my knowledge yes
0
Votes
Room Tips
"When checking in, just ask staff to put you in a room or area of your choice."
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"Avoid first floor"
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"I don't think you can miss, I stayed on 3rd floor and it was perfect!"
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"Not in front to Main Street and Freeway."
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