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Hyatt Regency Bethesda

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Hyatt Regency Bethesda
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1,406 Reviews from our TripAdvisor Community

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Showing 1,359: English reviews
State College, Pennsylvania
1 review
Reviewed yesterday NEW

The hotel was under renovation so there was dirt, dust, and noise every where. Parking wasn't validated and the room service was not the price indicated. The check in online said one king size bed but was actually two full sized beds. I would not recommend this hotel.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank jessej618
Columbus, Ohio
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 days ago NEW

This Hyatt has ongoing construction. Noise and dust. Hyatt should be a high end hotel, but you pay extra for wifi and even the low end hotels have in room coffee or at a minimum free coffee in the lobby. Not even the hotel restaurant is open for breakfast. I had to walk to a nearby Dunkin Donuts for coffee.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Douglas S
Matt K, Manager at Hyatt Regency Bethesda, responded to this review

Dear Douglas S, Thank you for your review. I apologize for any confusion regarding wifi. We do offer 100% complimentary wifi in our guest rooms and public areas. Hyatt is proud to offer complimentary wifi at all brands worldwide. We also do offer complimentary in-room Starbucks coffee, and serve breakfast in our Daily Grill restaurant, 7 days a week beginning... More 

Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 5 days ago NEW

I am both surprised and disappointed with my most recent experience/stay. I grew up in the area and have frequented the hotel regularly since it opened. Over the years, it was a staple in the community, setting high standards and meeting them on a regular basis. It was the people that made me want to return, and represented the brand... More 

Helpful?
Thank John JI C
Matt K, General Manager at Hyatt Regency Bethesda, responded to this review

Dear John JI C, Thank you for staying with us and for your continued loyalty. I apologize that we did not meet your expectations regarding our service standards on your recent visit. We have had an exciting year transforming the property and are thrilled to be concluding our renovation. We will have great new amenities to come, including two new... More 

Nyc, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 days ago NEW

Great hotel and great service wonderful location. Had a wonderful experience and very happy that they finally have renovated for the most part this hotel . What more can I say. Wonderful wonderful wonderful wonderful wonderful wonderful

Review collected in partnership with Hyatt Hotels

Helpful?
1 Thank Carol S
Matt K, General Manager at Hyatt Regency Bethesda, responded to this review

Dear Carol S, Thank you for your review and for your continued loyalty! I'm glad to hear you enjoyed our new look and we look forward to your future visits to Hyatt Regency Bethesda! Warm Regards, Matt Karow matt.karow@hyatt.com More 

New Providence, New Jersey
1 review
Reviewed 1 week ago NEW

Pathetic stay away far better hotels are available around the staffs r nightmare they promise something and will never happen sad part is you got to pay $12 for parking to stay in the hotel which is a joke

Review collected in partnership with Hyatt Hotels

Helpful?
Thank RajVadivel
Matt K, General Manager at Hyatt Regency Bethesda, responded to this review

Dear RajVadivel, Thank you for staying with us and for taking the time to comment on your visit. Unfortunately; we do not own or operate the parking facility, but are able to pass along discounted rates that include in/out privileges. I am sorry to hear you did not enjoy your stay and hope you can give us another chance in... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago via mobile

I've been staying at this Hyatt property for over 15 years, since it first opened, and have been a Platinum and Gold Hyatt member. They have been undergoing renovations for the last year, sorely needed I must add, and as a result there have been expected disruptions in service and convenience which I fully understand. I'm here over Thanksgiving with... More 

Helpful?
1 Thank Jjbheart
Matt K, General Manager at Hyatt Regency Bethesda, responded to this review

Dear Jjbheart, Thank you for your review and for your continued loyalty. We appreciate your business and hope you had a great Thanksgiving weekend with your family. As we conclude our renovation, we are putting an increased emphasis on training to our associates. I hope you can return in the future and see the difference in our products and service.... More 

Philadelphia, Pennsylvania
1 review
Reviewed 1 week ago

Parking lot underground was under construction. Left a layer of dirt on your car! Rooms had no air conditioning. Window washing cables hit windows all night long! I literally paid to be tortured!!!! The staff 's answer was "sorry" !!! The trip was ruined and scary enough , I still had to pay for it!!!

Review collected in partnership with Hyatt Hotels

Helpful?
Thank I5555DIjamesm
Matt K, General Manager at Hyatt Regency Bethesda, responded to this review

Dear I5555DIjamesm, Thank you for taking the time to share your feedback of your recent visit. I sincerely apologize for the concerns you experienced. Unfortunately; we do not own or operate the parking garage, but are able to provide alternate options nearby the hotel also. We are nearly finished with all of our work and I hope you can give... More 

Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago via mobile

Booked this hotel for three nights. We were in a construction zone. Could not find the entrance to the parking garage or the front entrance to the hotel. Had to circle three times before we found it. The garage is horrible. Very narrow ramps and terrible directions for where to park and we had to pay top dollar for this... More 

Helpful?
Thank Illona G
Matt K, General Manager at Hyatt Regency Bethesda, responded to this review

Dear Illona G, Thank you for your review and for choosing to stay with us during our transformation. I sincerely apologize for the concerns you experienced. I'm pleased to report that our front entrance is now open and our rooms are 100% completed. Our entire lobby will be opened by November 28th as well. I hope you're able to give... More 

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
A beautiful 12-story atrium welcomes guests to 390 luxurious guestrooms and suites, located directly above the Metro Red Line's Bethesda stop, just 6 miles from the White House. Hyatt Regency Bethesda is located in the heart of downtown Bethesda, one of the most renowned communities in the Washington, D.C. metropolitan area. Bethesda is well known as a lively chic destination with over 200 ethnic restaurants, boutiques, local art galleries and trendy hot spots, all within walking distance of the hotel. Bethesda is also home to many associations and corporations, such as The National Institutes of Health (NIH) and the National Naval Medical Center. Hyatt Regency Bethesda is also nearby Suburban Hospital, Lockheed Martin, Chevy Chase Bank Headquarters, and Clark Construction. ... more   less 

Additional Information about Hyatt Regency Bethesda

Address: One Bethesda Metro Center, (7400 Wisconsin Ave), Bethesda, MD 20814
Region: United States > Maryland > Bethesda
Price Range: $131 - $499 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hyatt Regency Bethesda 3.5*
Number of rooms: 390
Reservation Options:
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Also Known As:
Hyatt Regency Bethesda Hotel Bethesda
Bethesda Hyatt Regency
Hyatt Bethesda
Hotel Style:
#2 Green Hotel in Bethesda
#4 Romantic Hotel in Bethesda
#4 Business Hotel in Bethesda
#5 Family Hotel in Bethesda
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Bethesda staff and other travellers.
8 questions
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Questions? Get answers from Hyatt Regency Bethesda staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't drive - take the Metro here!!!”
 of 5 bubbles Avi525, 14 Nov 2016 | Read review
“rooms overlooking the court are slightly less noisy.”
 of 5 bubbles Ast838, 9 Nov 2016 | Read review
“Rooms are comfortable just don't take a room that requires you to use the elevators”
 of 5 bubbles bettym771, 31 Oct 2016 | Read review
“Elevators are being replaced but wait times can be long.”
 of 5 bubbles AdrianG402, 26 Oct 2016 | Read review
“Plan ahead”
 of 5 bubbles Bluefoot, 24 Oct 2016 | Read review
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