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Hyatt Regency Bethesda

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Hyatt Regency Bethesda
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1,501 Reviews from our TripAdvisor Community

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Showing 1,452: English reviews
Texas
Reviewed 21 June 2016 via mobile

Hyatt used to be my first choice for family vacations, until now. Beware this hotel is currently under heavy renovation both inside and outside. It's like staying at a construction site. I am attaching some pictures to give you some idea. No front driveway, no lobby, no atrium, no pool, dusty garage, no bellboy to help us unload luggage. And...

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2Thank NewMomTexas
Matt K, General Manager at Hyatt Regency Bethesda, responded to this review

Dear NewMomTexas, Thank you for your review. I have also shared your kind remarks regarding Neil with our entire management team. We sincerely apologize for the inconvenience you experienced during our property improvements. We do have a link announcing our renovation on our website, however; due to changing dates and the nature of the project, providing exact dates isn't always...

New York City, New York
Reviewed 21 June 2016

Review collected in partnership with Hyatt Hotels
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Thank HelloNY2012
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Bethesda, responded to this review

New York City, New York
Reviewed 21 June 2016

Review collected in partnership with Hyatt Hotels
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Thank LongtimeBeachlover
Matt K, General Manager at Hyatt Regency Bethesda, responded to this review

Minneapolis, Minnesota
Reviewed 21 June 2016

Review collected in partnership with Hyatt Hotels
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Thank Janlett
Matt K, General Manager at Hyatt Regency Bethesda, responded to this review

Richmond, Virginia
Reviewed 20 June 2016 via mobile

Under renovation- not much to look at but the bed was comfortable and the room was dark and quiet to sleep in! I think it will be much improved in a few months when the construction is finished. In a good location.

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Thank 60893Mary
Matt K, General Manager at Hyatt Regency Bethesda, responded to this review

Dear 60893Mary, Thank you for your review. We're glad you had a comfortable room and we hope you come see our new look the next time you're in the area! Best Regards, Matt Karow matt.karow@hyatt.com

Reviewed 19 June 2016 via mobile

Positives: Excellent location with lots of restaurants and shops; very walkable. Awesome access to the metro. Negatives: Extremely dirty, loud and half the hotel was destroyed due to renovations. I'm glad they're renovating because this is the worst Hyatt I've ever stayed in when it comes to cleanliness, finishes etc. Lastly, the parking policy is completely ridiculous. If you leave...

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Thank Brian S
Matt K, General Manager at Hyatt Regency Bethesda, responded to this review

Dear Brian S, Thank you for your review and for staying with us. I apologize for the inconvenience you experienced while we improve our property. We are working diligently to minimize any impact to our guests. I also apologize for any confusion regarding parking. The garage is a separately owned and operated. The overnight rates are exclusive to hotel guests...

New York City, New York
Reviewed 18 June 2016 via mobile

Place is disgustingly dirty. Going through a much needed renovation. Place should be closed until finished. It's a construction zone! Rooms dirty and dusty. Elevators are broken. Gross. Def want a refund! Stay away from this place until it's all done!!!

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Thank Freddyfund
Matt K, General Manager at Hyatt Regency Bethesda, responded to this review

Dear Freddyfund, Thank you for taking the time to review your visit. I sincerely apologize for the concerns you experienced while we improve our property. I would be grateful of the opportunity to speak with you and make this situation right. Please contact me at your convenience. Best Regards, Matt Karow matt.karow@hyatt.com

Lexington, Kentucky
Reviewed 14 June 2016 via mobile

We were here for three nights during a massive reconstruction. The air conditioner never really functioned correctly even tho maintenance came to fix it once. I used towels to stay warm 2 nights and no covers the first night. I would rather be too cold than too hot especially when it is 90 degrees outside. The coffee supplies had not...

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Thank hendy1234
Matt K, General Manager at Hyatt Regency Bethesda, responded to this review

Dear hendy1234, Thank you for your review and for your kind words regarding Antoin. I will be sure to personally thank him. As you noted we are currently completing some improvements that include our lobby and guest rooms. We look forward to a wonderful transformation with new products and services in the near future. We hope to see you again...

Houston,Texas
Reviewed 13 June 2016

There are a lot of pluses for me in this hotel. I stayed there the last lime I was in the area, four years ago. I will start with the few negatives that I have. This hotel is about thirty years old, and is beginning to need some renovation. We noticed that the public areas were very warm, as though...

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Thank ZanerHouston_Texas
Matt K, General Manager at Hyatt Regency Bethesda, responded to this review

Dear ZanerHouston_Texas, Thank you for your review! We're glad you chose to stay with us and that you were able to take advantage of our great location. I am pleased to report we are modernizing all of our guest elevators this year, which will increase speed and functionality. Thank you again and we hope to see you the next time...

Reviewed 10 June 2016 via mobile

I recently stayed for four nights. Pros: 1. Staff was warm, helpful, and hardworking. 2.Location-Metro was close, located in urban area. 3. Conference rooms-Large and able to accommodate over 200+ students. 4. Breakfast-Quality food. 5. Beds-Comfortable Cons: 1. Hotel does look dated. 2. Shower water pooled at feet in tub. 3. Gym did not have free weights only dumbbells. 4....

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Thank Chad O
Matt K, General Manager at Hyatt Regency Bethesda, responded to this review

Dear Chad, Thank you for your review. We appreciate your feedback and for staying with us. As you noted, we are currently completing enhancement of the property. We hope you come see our new look when your travel brings you back to the DC area. Kind Regards, Matt Karow matt.karow@hyatt.com

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
A beautiful 12-story atrium welcomes guests to 390 luxurious guestrooms and suites, located directly above the Metro Red Line's Bethesda stop, just 6 miles from the White House. Hyatt Regency Bethesda is located in the heart of downtown Bethesda, one of the most renowned communities in the Washington, D.C. metropolitan area. Bethesda is well known as a lively chic destination with over 200 ethnic restaurants, boutiques, local art galleries and trendy hot spots, all within walking distance of the hotel. Bethesda is also home to many associations and corporations, such as The National Institutes of Health (NIH) and the National Naval Medical Center. Hyatt Regency Bethesda is also nearby Suburban Hospital, Lockheed Martin, Chevy Chase Bank Headquarters, and Clark Construction. ... more   less 

Additional Information about Hyatt Regency Bethesda

Address: 1 Bethesda Metro Ctr, (7400 Wisconsin Ave), Bethesda, MD 20814-5325
Region: United States > Maryland > Bethesda
Price Range: $171 - $509 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hyatt Regency Bethesda 3.5*
Number of rooms: 390
Reservation Options:
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Also Known As:
Hyatt Regency Bethesda Hotel Bethesda
Bethesda Hyatt Regency
Hyatt Bethesda
Hotel Style:
#2 Green Hotel in Bethesda
#4 Business Hotel in Bethesda
#4 Romantic Hotel in Bethesda
#5 Family Hotel in Bethesda
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Bethesda staff and other travellers.
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San Francisco, California
Philadelphia, Pennsylvania
5 months ago

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Questions? Get answers from Hyatt Regency Bethesda staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No specific choice of rooms”
 of 5 bubbles 44prakashv, 7 Mar 2017 | Read review
“If you have trouble with mobility you can ask to be close to the elevator or on a lower floor and they are happy to accommodate you!”
 of 5 bubbles Diamanthe, 20 Feb 2017 | Read review
“The elevators are older and slow ... So if your don't mind waiting higher rooms are quieter”
 of 5 bubbles CAJetsetter82, 15 Feb 2017 | Read review
“The bed is firmer than a concrete floor, so be warned if a hard bed is not for you”
 of 5 bubbles 334jenniferc, 20 Jan 2017 | Read review
“If you are Shomer Shabbos bring a cooler. The fridges have LEDs and and the switch is inaccessible.”
 of 5 bubbles 769shmuelb, 17 Jan 2017 | Read review
5 of 5