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Holiday Inn Express Washington DC East - Andrews AFB

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120 Reviews from our TripAdvisor Community

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Showing 111: English reviews
Maryland USA
Reviewed 1 week ago NEW

Arrived on a Sunday night for a one night stay. Property located right off 495 Beltway and is located amongst a couple of other mid-prices hotels. Plenty of parking. Was greeted warmly by the front desk person. Hotel is several floors, 4 or 5 I think. Lobby on 2nd floor, meaning there is a floor below/sub ground level. Nicely appointed...

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Helpful?
Thank panther61
Reviewed 3 weeks ago

The Holiday Inn Express in Washington DC East is the best hotel! Marvin and Tyree from customer service desk are very nice, they do their work very efficiently and professionally; the most appreciate part is the way they communicate with the guests. Also Carlos who is driving the Shuttle-bus from the hotel is very friendly. I am happy that I...

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Thank Rabiul K
Haifa, Israel
Reviewed 1 November 2016

This is a typical Holiday Inn Express hotel at Camp Springs which is at a 20 minutes driving distance from DC and close to a Metro station if you prefer to use this type of transportation. The room was not big, but we had two queen beds which were very comfortable. Breakfast was very good. The hotel has free WiFi...

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Thank Ron R
Grand Rapids, Michigan
Reviewed 1 November 2016 via mobile

One of the worst IHG properties that I have been to. Terrible customer service and management is unhelpful. As a Spire Elite member I was rewarded with a room in the basement, including air purifiers in each corner. DO NOT STAY HERE. Over priced and bad accommodations.

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Helpful?
1Thank constanttraveler166
IHGService, Guest Relations Manager at Holiday Inn Express Washington DC East - Andrews AFB, responded to this review

Dear constanttraveler166, We appreciate receiving feedback from an IHG Rewards Club Spire Elite member. It is regretful to know that you found the level of service from our staff and the condition of your room to be unacceptable. We strive to provide an exemplary service to all guests and on this note, we have sent you a Private Message to...

Tel Aviv, Israel
Reviewed 27 October 2016

If you do not wish to take your car into the city, this is the place. 1/2 a mile from the Branch subway stop (plenty parking-free on Sat. & Sun.). Plenty of good food around. Quite. clean and reasonable. Better make reservations ahead.

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Helpful?
Thank Shim S
Camp Springs, Maryland
Reviewed 21 October 2016

My name is D' Angelo Fowler and based from visiting this hotel for a stay I had a lovely time. The front desk agent by the name of Natalie Smith has been very much helping and directive. She provides excellent customer service and directions. She has also provided me with shuttle rides anytime I needed it. This hotel is a...

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Helpful?
Thank dangelo0424
Holiday Inn Exp... C, Front Office Manager at Holiday Inn Express Washington DC East - Andrews AFB, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Front Office Manager

Reviewed 18 October 2016 via mobile

Clean, was up to date & enough space. Close to metro, shuttle was prompt & clean. Was on vacation last week to visit DC & Old Town Alexandria. Staff was GREAT!! Had a disturbance one night, but the front staff & security were quick to fix the issue & apologized numerous times. Free breakfast & free parking were one of...

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Helpful?
Thank Cayla K
Holiday Inn Exp... C, Front Office Manager at Holiday Inn Express Washington DC East - Andrews AFB, responded to this review

I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Thank you so much for your review of our hotel, and we hope you will visit us again. Sincerely, Front Office Manager

Boca Raton, Florida
Reviewed 28 September 2016

The rooms were great, very clean, beds were comfortable and loved the pillow assortment. Bathrooms were spacious enough, updated and clean. The breakfast left a bit to be desired though. Eggs were pre-made and watery and one of the women working there didn't change her gloves after entering and exiting the restroom (gag).The only other negative was that the a/c...

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1Thank LFFL1
Holiday Inn Exp... C, Front Office Manager at Holiday Inn Express Washington DC East - Andrews AFB, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,...

Maple Grove, Minnesota
Reviewed 26 September 2016 via mobile

눇We stayed here as our "base camp" while visiting Washington DC. It was close to the Metro with a free shuttle to the Metro station. It was approximately a 30 minute Metro ride to the National Mall. The rooms are clean, the staff friendly and helpful and the rates were great compared to hotels closer in to DC. The breakfast...

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Thank grevpa
Holiday Inn Exp... C, Front Office Manager at Holiday Inn Express Washington DC East - Andrews AFB, responded to this review

 A positive guest experience is something our staff takes great pride in, so we value your feedback. It is a pleasure to hear you enjoyed your stay with us, and our service met your expectations. Thank you for being a valued IHG Rewards Member and our guest, we hope you will visit us again. Sincerely, Front Office Manager

Reviewed 14 September 2016

The management is wonderful at this hotel - especially Mr. Tyree Fom! He helped me correct a reservation error that was my travel agency's fault and saved me from looking for a new room after hours of travel. Great service, and the hotel and room were very clean and comfortable. I highly recommend it.

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1Thank Elsie Z
Holiday Inn Exp... C, Front Office Manager at Holiday Inn Express Washington DC East - Andrews AFB, responded to this review

It a pleasure to hear that you enjoyed your stay with us and that our service met your expectations. Thank you for choosing us for your lodging needs and we can't wait for you to stay with us again on your next trip to our area. Sincerely, Front Office Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express DC Andrews AFB. This suburban Washington, DC hotel is only 1.5 miles from Andrews Air Force Base, home of Air Force One, and just 8 miles from Downtown Washington, DC. We are located at exit 7B just off the I95/I495 beltway. This Washington, DC hotel is .25 miles to the Branch Avenue Metro (Rail) Station which gives you easy access to the Greater Washington, DC area. Our guests will enjoy the convenience to the many nearby attractions including: National Harbor, Old Town Alexandria, Six Flags of America, Downtown Washington DC, FedEx Field (home to the Washington Redskins), the White House, and the Smithsonian Museums. Business travelers will appreciate our close proximity to Boeing, Suitland Federal Center, US Patent Office, Bolling A.F.B., Anacostia Naval Station and the corporate parks of Largo/Upper Marlboro. ... more   less 

Additional Information about Holiday Inn Express Washington DC East - Andrews AFB

Address: 5001 Mercedes Blvd, Camp Springs, MD 20746-4333
Region: United States > Maryland > Camp Springs
Price Range: $135 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Washington DC East - Andrews AFB 2.5*
Number of rooms: 127
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Also Known As:
Holiday Inn Express Camp Springs / Andrews Afb Hotel Camp Springs
Holiday Inn Camp Springs
Camp Springs Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Washington DC East - Andrews AFB staff and other travellers.
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Questions? Get answers from Holiday Inn Express Washington DC East - Andrews AFB staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors are quiet.”
 of 5 bubbles rabiulk2016, 16 Nov 2016 | Read review
“See the room 1st. as some are crowded. The separate beds rooms are better.”
 of 5 bubbles 405shims, 27 Oct 2016 | Read review
“I was on the first floor, which is below the Lobby - very quiet.”
 of 5 bubbles 442elsiez, 14 Sep 2016 | Read review
“Don't stay here.”
 of 5 bubbles dawnp860, 1 Jul 2016 | Read review
“THe rooms are large and quietest near the elevator.”
 of 5 bubbles frankj652, 29 Jun 2016 | Read review
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