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Quality Inn

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108 Reviews from our TripAdvisor Community

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Showing 106: English reviews
New York
Reviewed 17 June 2015

My family and I stayed here over this past weekend and very disappointed. We were in town for a baseball game. We come down every year. Decided to try a different hotel. The weather which is common for that area was about 93 degrees with a 60 percent humidity. When we first walked into the room, it seemed muggy. A/C...

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Helpful?
1Thank 747marine
KShrestha, General Manager at Quality Inn, responded to this review

Thank you very much for letting us know about your experience through your reviews. Thank you also for taking the time to talk to one of our associates regarding the incident. We apologize for the circumstances leading to the inconvenience. We take genuine comments like yours seriously and will do everything to resolve the issue. We are closely monitoring the...

New York City, New York
Reviewed 1 June 2015

I was in town for my great nephew's high school graduation..I booked my room on Expedia for two nights and requested a non smoking room..upon arrival I was told no non smoking rooms were available.. I balked and I believe I was upgraded (not certain but if I was this affected my stay and consequently my review) from a two...

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1Thank jufi788
Pittsburgh, Pennsylvania
Reviewed 22 May 2015

This is an older property with some nice updates. It has your standard clean lobby, but a plus is that they provide complimentary breakfast. Staff was friendly and it did not take long to get checked in. However, we arrived late in the day and were given a room by the security access door for the 3rd floor. Hearing the...

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Thank Snazzyt01
KShrestha, General Manager at Quality Inn, responded to this review

Thank you very much for taking the time to let us know about your recent stay with us. We apologize for any of our shortcomng during the busy days. We hope you will consider staying with us again. Please feel free to contact me if you intend on coming to Baltimore again in future.

Alberta
Reviewed 14 May 2015

Our flight into BWI got in fairly late so we wanted something close to the airport where we could crash for the night yet far enough away to avoid paying the "close to the airport" premium. This place fit the bill perfectly. The staff at the front desk were pleasant and helpful, the room was clean and comfortable, and being...

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2Thank DanOCan
Reviewed 2 May 2015 via mobile

Was very pleased with all aspects of my stay. Was in town for a wedding for one night. I preferred my second story room to a ground level- feels far more private. There is no elevator but that was no problem for me. Room and bathroom were very clean. It was a completely non-smoking floor and had no smell. Air...

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Thank Caitlin B
Baltimore, Maryland
Reviewed 2 April 2015

We had to leave our home of 10 years on very short notice. Our new place was not yet ready, so we needed a place to stay for a week or so. This was near to both, and seemed a perfect fit. I called them, and had the reservation immediately. They gave us a nice weekly rate. We checked in...

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1Thank Leo K
Jefferson City
Reviewed 27 March 2015

We often stay here when we are in town because we get clean rooms, great beds, good service and the location is excellent for wherever you need to go in Baltimore! We will stay there again in the future!

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1Thank Barbara D
Manchester, United Kingdom
Reviewed 16 March 2015

a delightful 2 night stay at this comfort inn. The most expensive of my stays so far on a trip from New Jersey to Florida, but it couldn't be faulted. From the friendly and efficient checkin, to the quiet and comfortable rooms, it was well worth what I paid. Add to this the convenience to downtown Baltimore (around 20 mins...

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1Thank padprod
Williiamsburg, VA
Reviewed 11 February 2015

I was here for 2 nights for a business trip in the area. I agree with what others are saying about the heating problem - it's either freezing or hot as heck with no way to really regulate the temperature well. My room had a clogged toilet and the phone didn't work. Breakfast is pretty awful - the fruit is...

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2Thank mrs_chrism
KShrestha, General Manager at Quality Inn, responded to this review

Dear Mrs. Crism, We are delighted to hear that you found our rooms to be clean and that our staff was great. Our great staff is always ready to take care of situations to meet your comfort needs. We like to hear what our guests have to say and make improvements if deemed necessary. We certainly regret that you were...

Reviewed 16 January 2015

On January 15, 2015, I stayed in room 214. When I arrived it was very cold and it took the heater/air conditioning unit over two hours to warm the Room . .Approximately 1130 or 12 PM I went to sleep around 4:45 am I was awaken by severe cold in the room. The heater unit was completely off with no...

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3Thank Edward S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Quality Inn

Address: 5801 Baltimore National Pike, Catonsville, MD 21228-1702 (Formerly Comfort Innqua)
Region: United States > Maryland > Catonsville
Price Range: $102 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 92
Reservation Options:
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Also Known As:
Comfort Hotel Catonsville
Comfort Inn Catonsville
Catonsville Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn staff and other travellers.
3 questions
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1 month ago
Mechanicsburg, Pennsylvania
8 months ago

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Questions? Get answers from Quality Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 330 was one of the good ones except that the toilet seat needed to be changed.”
 of 5 bubbles cjnnt3, 22 Jan 2017 | Read review
“Check for 1st floor availability for those unable to climb stairs...no elevator available.”
 of 5 bubbles pnairdaa, 6 Jun 2016 | Read review
“Was only there one night and booked it on my phone as I was traveling,checked in at 7 ;30 pm and got a great room”
 of 5 bubbles Imhuck, 22 Feb 2016 | Read review
“Hope you have lot's of money.”
 of 5 bubbles RippedOff42, 17 Oct 2015 | Read review
“Stay on the first floor or you'll be lugging bags upstairs to your room.”
 of 5 bubbles Pogoxaf, 5 Aug 2015 | Read review
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