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TownePlace Suites Clinton at Joint Base Andrews

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59 Reviews from our TripAdvisor Community

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There are newer reviews for TownePlace Suites Clinton at Joint Base Andrews
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Showing 58: English reviews
Manville, New Jersey
Reviewed 4 July 2016

Was in town for one night and am glad we chose this hotel for our stay. Front desk staff were very helpful and personable. I used Marriott's mobile check in so upon arrival we were promptly issued our room key. I inquired about any complimentary upgrades being available and was able to get moved into a studio room with a...

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1Thank LYNNIE72
Montville, New Jersey
Reviewed 25 May 2016

Everything was perfect. Gayle (sp.) the GM couldn't have been nicer. The entire staff was extremely accomodating. Great military memorabilia and pictures on the lobby wall. I would stay again. Very nice comfy front porch with rocking and adirondack chairs.

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1Thank BobbytheK
Bury St Edmunds, United Kingdom
Reviewed 1 May 2016

The hotel is nice and well maintained. My room was spacious and clean and the Internet worked great. The floors are creaky so you can hear the person in the room above you when they walk around. It was okay because the person above me stopped moving around about the same time as me. I could see it being an...

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Thank Jacob L
Reviewed 2 April 2016 via mobile

LOVE LOVE LOVED! Hotel was newly renovated a month ago. Staff accommodating to our every need and we had some special requests :) from armond at check in to housekeeping... the customer service was top notch and the breakfast was off the hook fantastic! And fresh baked cookies and drinks every day. Honestly best Marriott stay I've ever had!

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Thank Lillian S
Reviewed 19 March 2016 via mobile

I stayed here on March 12th, 2016. I arrived here after driving almost 7 hours. Upon arrival (about 8:45 pm) I was greeted by a very friendly gentleman at the front desk. He was very professional and personable. The room was very nice and quiet. Honestly the friendly greeting and customer service is what made the whole stay awesome! I...

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1Thank Conner D
Moorestown, New Jersey
Reviewed 27 February 2016

This Marriott location was warm and very hospitable due to Angela, Front Desk Manager and Traci, Front Desk Personnel. We arrived before check- in and were greeted with two reservations that were above and beyond our expectations - third floor, newly decorated rooms, clean fitness center with Marriott Platinum preferences noted. Angela was exceptional in the area of hospitality -...

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1Thank Carol2213
Gayle W, General Manager at TownePlace Suites Clinton at Joint Base Andrews, responded to this review

We are so appreciative for your feedback and want to thank you. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

Denton, Texas
Reviewed 22 November 2015

Although I am a Lifetime Platinum Elite, I had not previously stayed at a Towne Suites but opted to do so while in Maryland on a recent trip. The customer service I received, especially from Kyla, was over the top. She was enthusiastic, courteous and assured me that I would enjoy my stay. As a "valued customer" I received a...

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Thank Joey P
Poteau, Oklahoma
Reviewed 9 November 2015

There was a bedbug crawling across the comforter. I collected it in a tissue. Quietly give it to the front desk and he said he would get it to the right person. I came in from a long day @ work and a message blink on phone. It was the manager saying that Danny told her I found a NAT...

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4Thank LilPlayNurse
Gayle W, Director of Operations at TownePlace Suites Clinton at Joint Base Andrews, responded to this review

Hi Ms. Hogrefe, I am emailing to respond to your comment on behalf of the TownePlace Suites by Marriott at Joint Base Andrews. Firstly, I would like to Thank You for bringing this to our attention. It is our policy and priority to respond and react to all concerns and comments from guests on an immediate basis. I can assure...

Pennsylvania
Reviewed 2 October 2015 via mobile

Thanks to the employees at TownePlace. We encountered a small issue and Traci and housekeeping went over and above to remedy the situation. This hotel is safe, clean with great caring employees. I have stayed at other TownePlace hotels but this one is a cut above. They have a secure parking lot with room key entry and exit.

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Thank pamperedPennsylvania
Reviewed 29 September 2015

Having never been to the Andrew Air Force Base area before and driving around for a while, I went to the TownePlace Suites at Joint Base Andrews for some information and directions. As I walked in the door, I was kindly greeted at the front desk. I explained my situation to Angela and her manager Gayle. To make sure they...

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Thank Michael D
Gayle W, Front Office Manager at TownePlace Suites Clinton at Joint Base Andrews, responded to this review

Hello... We are so Delighted that you were able to find your way. We know it was worth it :-) If you are ever in the the area again come see us.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Washington DC area. TownePlace Suites residential-style accommodations are stocked with all the essentials for real living. All our suites come with fully equipped kitchens, living area, a home office and plenty of space to spread out. Begin your day with a complimentary hot breakfast, free wireless internet access, enjoy our heated indoor swimming pool and hot tub, and get fit in our fitness center. Take your dinner outdoor and prepare on the grill in our large outside patio. And, for evening entertainment take a free taxi ride to/from the National Harbor or Branch Avenue Metro and explore what Washington DC, Virginia and Maryland has to offer. Whether you're here for a few days or a few months, the TownePlace Suites enables you to add life to longer stays and we are pet friendly! You will feel at home. ... more   less 

Additional Information about TownePlace Suites Clinton at Joint Base Andrews

Address: 7800 Ferry Ave, Clinton, MD 20735-1731
Region: United States > Maryland > Clinton
Price Range: $177 - $321 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — TownePlace Suites Clinton at Joint Base Andrews 3*
Number of rooms: 115
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Questions & Answers

Here's what travellers have asked, with answers from TownePlace Suites Clinton at Joint Base Andrews staff and other travellers.
1 question
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Newark, Delaware

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Questions? Get answers from TownePlace Suites Clinton at Joint Base Andrews staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“easy access to JBA”
 of 5 bubbles Katilurn, 18 Jul 2016 | Read review
“Avoid the first floor in case of creaky floors. Ask for a room on the other end from Old Alexandria Ferry Road to minimize road noise.”
 of 5 bubbles C0rbettK, 10 Jul 2016 | Read review
“Very comfortable beds and room amenities on the third floor facing parking lot”
 of 5 bubbles Carol2213, 27 Feb 2016 | Read review
“Bring some "NAT spray" (see the pic)”
  • They call this a nat.
 of 5 bubbles LilPlayNurse, 9 Nov 2015 | Read review
“I like the 3rd floor since it is usually quieter than the first or second.”
 of 5 bubbles m59e, 31 Aug 2015 | Read review
5 of 5