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Holiday Inn Washington College Park

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345 Reviews from our TripAdvisor Community

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Showing 335: English reviews
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Reviewed yesterday NEWvia mobile

Went here for a gymnastics competition at the UM. Staff was very nice and room was very clean. Lobby has a great sitting area with several flat screen tv's mounted on the wall. Restaurant was amazing!

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Helpful?
Thank gots2beme
Virginia Beach, Virginia
Reviewed 5 days ago NEWvia mobile

Had to go go a conference here. Spent the night before and the night after. Room was clean as a pin but pretty shopworn. WAAAY overpriced for the amenities @ $139 plus taxes. You'd be better off at the Econo-Loge a couple of blocks down the street if all you need is a place to sleep and a hot shower....

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Thank PvtMudflap
Reviewed 1 week ago

We had the privilege of staying at this hotel during our middle school band trip and we are so glad we chose to stay here. Secondly, we would like to thank the hotel staff (especially Jonelle Jacobs), for such a great welcome. You were super organized, friendly, and our overall experience was SUPERB!!! Thank you for going the extra mile...

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Thank PaolaMendoza
General_Manager20794, General Manager at Holiday Inn Washington College Park, responded to this review

We are so appreciative of your review and very pleased to hear your group enjoyed their stay with us. It's something our staff takes great pride in, so we value your feedback. Thank you for recognizing Jonelle and we hope to see you guys again in the near future.. Sincerely, General Manager

Pittsburgh, Pennsylvania
Reviewed 1 week ago via mobile

We were assigned this hotel by the Hockey Association, we had no choice but to stay there. We stayed in tower two, which we were told was updated, we were in a double room which the beds were very uncomfortable, the one bed sagged on one side and pillows were hard as a rock. The elevator was filthy and carpets...

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Thank jddm
Reviewed 3 weeks ago

My family of three stayed here for one night preceding an early morning on campus at Maryland-College Park. We got in later than expected and therefore weren't at the hotel for very long. Since we did not have a chance to experience many of the aspects of the property, I gave a rating of very good instead of excellent. However,...

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Helpful?
Thank Leslie O
General_Manager20794, General Manager at Holiday Inn Washington College Park, responded to this review

Dear Leslie O, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us even though it was a short visit. It's something our staff takes great pride in, so we value your feedback. We truly appreciate you recognizing Keisha at desk and we hope you will visit us again. Sincerely General...

Philadelphia, Pennsylvania
Reviewed 3 weeks ago

Elevator did not work, key pass did not work (had to come back to the receptionist 3 times), rooms were in bad shape and smelled cigarettes, overall hotel condition was not good. Even in spite of a good location to my business purpose, I would never stayed there once again.

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Helpful?
Thank olesyarossoshinskaya
General_Manager20794, General Manager at Holiday Inn Washington College Park, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the elevator and the key card not working during your stay as expected. Rest assured that these issues were looked into and resolved. We value your comments and welcome the opportunity to serve you again. Sincerely General Manager

Meriden, New Hampshire
Reviewed 28 January 2017

Holiday Inn was so accommodating, polite, friendly and so overworked this weekend. The desk employees never stopped smiling once. The helpful, calm demener they all carried made it all worth it. They were very backed up due to being full all weekend and they were apologetic in having to make us wait, but very polite!

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Thank steph b
General_Manager20794, General Manager at Holiday Inn Washington College Park, responded to this review

Dear Guest, First and foremost thank you for staying with us and we appreciate your wonderful comments. Thanks for recognizing how busy that weekend was for us all and we appreciated your understanding. I have passed on your comments to the team and they appreciate it very much. Please come back and see us again.

Columbus, Ohio
Reviewed 1 January 2017

The only positive thing about this stay was Andrew at the front desk who worked at least an 18 hour shift and was still very pleasant and helpful. The hotel is very rundown. We stayed because UMD had a special rate for an event we were attending. Carpeting in the hallways is stained, the elevators had a horrible smell that...

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Thank Anonymous50226
General_Manager20794, General Manager at Holiday Inn Washington College Park, responded to this review

Dear Guest, Thank you for being our guest and for the constructive comments provided. On behalf of our entire team, please accept our apologies for not living up to our standards and your expectations in regards to your overall stay. I will share your observations and concerns with my management team. The hotel is schedule for a total renovation this...

New York City, New York
Reviewed 10 December 2016 via mobile

Booked two nights to attend a swim tournament for my child at U of MD. At check-in, lobby looked nice so was hopeful the room would be as well. Walking through the long corridors away from the more recently decorated/updated lobby, the hotel appeared to get older and more tired. Our room was decent -- king bed, couch and a...

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Helpful?
Thank Harandy
IHGService, Guest Relations Manager at Holiday Inn Washington College Park, responded to this review

Dear Harandy, Thank you so much for staying with us and for taking the time to leave us your feedback. I am sorry for the noise issues you have encountered during your stay with us. I appreciate the feedback that we receive, whether positive and negative to ensure we provide the best level of service and facilities that we can...

Bluffton, South Carolina
Reviewed 5 December 2016 via mobile

I'm not sure how this hotel's ratings are so high. I've stayed at many hotels over the years, for both business and pleasure, and this one ranks near the bottom. As someone who's in the hospitality industry, I'll rate this property accordingly. The first room I was given, the door did not lock; the second room has a broken chair,...

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1Thank Bryan7619
General_Manager20794, General Manager at Holiday Inn Washington College Park, responded to this review

Dear Guest, Thank you for your feedback after your recent stay with us. I would like to apologize for the unfortunate experience you have encountered during your stay. I assure you that this does not meet the standards we have set for our team and are taking the appropriate steps to correct these issues. In addition we are schedule for...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located on the Capital Beltway at the junctions of I-495 / I-95 and US 1, the Holiday Inn Hotel Washington-College Park is just minutes from the University of Maryland.This College Park hotel is in close proximity to Washington DC and its many attractions, the Greenbelt Metro station, USDA, the National Archives, and NASA Goddard Space Flight Center. Our complimentary shuttle service will get you where you need to go, including the Greenbelt Metro and train station.Our guest rooms feature complimentary, wireless high speed Internet, and a décor that will make you feel at home. The Holiday Inn Washington-College Park has 10,000 sq feet of flexible meeting space, an indoor pool and sauna, and fitness center. Our Moose Creek Steak House restaurant and lounge serves breakfast, lunch and dinner; and, Kids Eat Free! The Holiday Inn College Park has something for everyone. Whether traveling for business or leisure, please allow us to provide you with the service you deserve. ... more   less 

Additional Information about Holiday Inn Washington College Park

Address: 10000 Baltimore Ave, College Park, MD 20740
Region: United States > Maryland > College Park
Price Range: $139 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Washington College Park 3*
Number of rooms: 222
Reservation Options:
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Also Known As:
Holiday Inn Washington College Park Hotel College Park
Holiday Inn College Park
College Park Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Washington College Park staff and other travellers.
3 questions
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NYC
over a year ago
North Richland Hills, Texas

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Questions? Get answers from Holiday Inn Washington College Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner suites are very impressive and updated! Heated pool is clean, lots of places to eat in the surrounding area, and safe.”
 of 5 bubbles PaolaMendoza, 16 Mar 2017 | Read review
“all are fine”
 of 5 bubbles 920stephb, 28 Jan 2017 | Read review
“Always request tower two and bring your own cooler ;-)”
 of 5 bubbles berydaqu, 14 Nov 2016 | Read review
“Before traveling ask additional questions. Don't hesitate to ask for a manager. Especially if the reservation was made last minute.”
 of 5 bubbles lstrong2016, 30 Jul 2016 | Read review
“Don't sleep here--find another hotel.”
 of 5 bubbles danbS2043UN, 3 Jul 2016 | Read review
5 of 5