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Sheraton Columbia Town Center Hotel

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Sheraton Columbia Town Center Hotel
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646 Reviews from our TripAdvisor Community

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Showing 643: English reviews
Princeton, New Jersey
Reviewed 21 January 2015

They really go out of their way to please their guests here. Heather at the reception is the best (thanks Heather). The Tower rooms are quite nice except there is no telephone on the desk for some reason. Bartender Mike was very cool and the managers reception is quite generous and a great effort on their part to reach out

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Helpful?
Thank flicklives
Joe M, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Dear Flicklives, Thank you for taking the time to review our hotel. Your comments are greatly appreciated. Also thank you for recognizing Heather. We will share your comments with the team. Thank you for your business!

Beirut, Lebanon
Reviewed 17 January 2015

An unfavourable time to be there: Christmas time, which one usually wouldn't spend in a hotel. Especially not on one like this, which is a business like one and doesn't have a family atmosphere. Not a hotel with style or personality. That said, everything is OK, not much bad should be said, but also not much notably nice. Prices seem...

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Thank Walter v
Joe M, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Dear Walter V Thank you for taking the time to review the hotel. Thank you for recognizing terry for her service, it is highly appreciated and we will pass along your comments to her and the rest of the team. I was surprised to read you did not feel a sense of family while at the hotel, this is something...

Reviewed 13 January 2015

Mike the bartender is the best!! He makes excellent drinks and is a very good listener. He is very professional in his craft offering substitutes to what I ordered which were better and tasted great. Check in was excellent at the front desk. Room was clean and above standard

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Helpful?
Thank CraigH300
Joe M, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Dear caraig3oo Thanks for the great review and for recognizing Mike. We will pass on your recognition to Mike and the rest of the team. Thank you for your business!!

Mystic, Connecticut
Reviewed 25 December 2014

We stayed at this hotel on the first night of a 30 day road trip. We had our dog with us so choices were limited. We were pleasantly surprised when we entered the front lobby to find a beautifully decorated space for the holidays. Our room was pleasant and clean. I left my Kindle Fire in the room and the...

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Helpful?
Thank MysticSusan
Joe M, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Dear Mystic Susan Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Happy Holidays

North Wales, Pennsylvania, United States
Reviewed 19 December 2014

Let me say first this is a nice hotel beside a lovely lake, with good staff and location. But the noise level is horrendous. It's built around an atrium that goes up to the eighth floor. Most of the rooms are around the atrium balconies. The problem is all the noise from the lobby and the other floors rises and...

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Helpful?
Thank Gene K
Joe M, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Thank you for the review of our hotel, your comments are appreciated. We apologize if your stay was not restful. The night you mentioned you had trouble falling asleep the hotel was hosting a large charity event that was well attended and raised money for those in need during the holiday season. The event was over by 10:30pm, otherwise the...

Washington DC, District of Columbia
Reviewed 15 December 2014

I would first like to write that when I first walked in the place it brought a smile to my face because of the beautiful tree in the foyer. I was very exhausted irritated and stressed however when approaching Heather she was very lovely in appearance & uniform was sharp, upbeat, professional, patient, and very eager to assist me and...

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Helpful?
Thank S B
Joe M, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Dear S B, Thank you for taking the time to review our hotel, your comments are greatly appreciated as is your business! Heather is ecstatic that you recognized her in your review, thank you. We will share your comments with the rest of the team as well. Thank you again and Happy Holidays

Deptford, New Jersey
Reviewed 11 December 2014 via mobile

I was in town for a wireless work event. . The company I work for booked me a room at the Sheraton in Columbia. . I checked into my room, and went down to the hotel bar, where Mike was so friendly and sweet. . While he had a full bar and some unruly customers, he was very attentive and...

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Helpful?
Thank Tonia V
Joe M, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Dear Tonya V, Thank you for taking the time to review our hotel. Your comments are greatly appreciated. We will share your recognition with Mike and the rest of the team. Thank you for you business and Happy Holidays

Canton, Georgia
Reviewed 10 December 2014 via mobile

We had a large corner room with an excellent view. The hotel was close to shopping and our relatives' houses. Breakfast was also good. The service was excellent. Those were the pluses. On the not so great side, excited hear the next room's television set like it was in in our room until one in the morning. One night we...

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Helpful?
Thank Kerrie L
Joe M, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Dear Kerrie L Thanks for the review and thanks for staying with us, your comments are greatly appreciated. We are in the design stage of planning for a hotel wide refresh which will address storage in the rooms for personal belongings. The pillows in the rooms are the Sheraton Brand standard Down Feather pillows, I am sorry they were not...

Reviewed 9 December 2014

Stayed there for business in August. The location is great. On a nice lake with great restaurants all in walking distance. The hotel rooms need updating, change of carpet at the very least as well as the bathroom. There was a odor in my room and unfortunately there were no other rooms available. The staff's customer service was excellent. The...

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1Thank I V
Joe M, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Dear IV, Thank you for taking the time to review our hotel. You comments are well received. We are in the design stages of a hotel refresh which I know will address your comments. Thank you for your business

Copenhagen, Copenhagen, Denmark
Reviewed 9 December 2014

This is my second stay at this hotel and I guess the way to describe is: good enough - just. It does all the basics you would expect from a Sheraton, but the rooms could do with a bit of cheering up. The in-room dining is actually quite OK, but breakfast is average. Staff is definitely friendly and helpful. The...

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Helpful?
Thank Henrik L
Joe M, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Dear Henrick L, Thank you for taking the time to review the hotel and for your repeat business. You comments are valuable to us and we appreciate you sharing them with us.

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located between Baltimore's Inner Harbor and the Capitol, the Sheraton Columbia Town Center Hotel is also near Merriweather Post Pavilion, Toby's Dinner Theatre and The Mall in Columbia. ... more   less 

Additional Information about Sheraton Columbia Town Center Hotel

Address: 10207 Wincopin Cr., Columbia, MD 21044
Region: United States > Maryland > Columbia
Price Range: $150 - $344 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Columbia Town Center Hotel 3.5*
Number of rooms: 290
Reservation Options:
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Also Known As:
Sheraton Columbia Town Hotel Columbia
Columbia Sheraton
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Questions & Answers

Questions? Get answers from Sheraton Columbia Town Center Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room in 'The tower.' Try to stay out of 'The Lodge'. If only the lodge is available DON'T stay on the first floor.”
 of 5 bubbles LopakaR, 5 Mar 2017 | Read review
“Not all rooms come with refrigerator or microwaves, so make sure you look at your options before you book the room..”
 of 5 bubbles C1434CQpeterg, 11 Feb 2017 | Read review
“We had an end room. Very spacious. ...”
 of 5 bubbles gaborn2017, 25 Jan 2017 | Read review
“All rooms at the lodge have both refrigerators and microwaves. However the tower rooms do not.”
 of 5 bubbles lindapD7628YB, 6 Jan 2017 | Read review
“Ask for the concierge level - a bit more cost but well worth it.”
 of 5 bubbles robertjT3165TH, 4 Jan 2017 | Read review
5 of 5