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Extended Stay America - Columbia - Gateway Drive

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#10 of 12 Hotels in Columbia
Certificate of Excellence
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55 Reviews from our TripAdvisor Community

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Showing 55: English reviews
Reviewed 4 weeks ago

Comfortable clean room . full kitchen I was very pleased with this hotel for the value. The quick breakfast was limited but adequate for a business traveler. My room was spacious with separate work and eating areas .

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Helpful?
Thank Gregory C
Manager_11525, Manager at Extended Stay America - Columbia - Gateway Drive, responded to this review

Thank you for taking the time to share your experience. I am pleased you had a comfortable stay at out hotel and enjoyed the spaciousness of your room. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.

San Ramon
Reviewed 5 weeks ago

Booked this hotel since I didn't know any better. The location and the outside was good. In fact, the staff was also good. However, the rooms and the hall way left much to be desired. All the rooms needed a major update. The furniture was circa 1980. The appliances were also from the same decade. I guess if you need...

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Helpful?
Thank Robert L
Reviewed 28 June 2016 via mobile

This Extended Stay America... Everyone here like, Eunice the Manager, Wynter from the front desk, to the nice man in maintenance are so awesome! As a matter of fact, ALL the employees here, are Very helpful and friendly, willing to go the extra mile to make our stay wonderful! The rooms are very nice and clean and comfortable. Thank you...

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Helpful?
Thank Robin B
Manager_11525, Manager at Extended Stay America - Columbia - Gateway Drive, responded to this review

I appreciate you taking the time to write a review of our hotel. I am glad to know that you found our staff to be friendly and helpful during your visit with us. We strive to provide each guest with superb service, and it's great to hear that we met that goal with your stay. Thank you for choosing Extended...

Front Royal, Virginia
Reviewed 17 May 2016 via mobile

Room was clean and staff was friendly and helpful. AC was almost useless (had to open window to cool room), bed was hard, curtains wouldn't stay closed, hallways smelled of cigarette smoke (despite the use of plugin air fresheners), kitchen faucet leaked, bedside lamp didn't work, pull out sofa bed was beyond not comfortable. Certainly not our worst hotel experience,...

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Helpful?
Thank Laura T
Manager_11525, General Manager at Extended Stay America - Columbia - Gateway Drive, responded to this review

Thank you for your recent review of your stay. I am so disappointed to hear about the maintenance issues you experienced. Please accept my apology. Your comments were reviewed by the staff, and we will make sure we are thoroughly inspecting our rooms and hallways to ensure your experience is not repeated. Still, I am pleased to read that our...

Orlando, Florida
Reviewed 15 May 2016

Room very clean & simple bathroom & kitchen spotless safe area corporate offices surrounded extended my stay a night definitely returning staff pleasant rate excellent would recommend to family and friends all over only downside need to offer hot breakfast

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Helpful?
Thank gmontgog
Manager_11525, General Manager at Extended Stay America - Columbia - Gateway Drive, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that our staff exceed your expectations and provided you with a home away from home experience! I truly appreciate your kind comments about our reasonable rates, fully equipped kitchens, and our spacious rooms. Thank you again for sharing your comments with us....

Toronto, Canada
Reviewed 21 April 2016

I booked this Extended Stay America (ESA) site because the other ESA site in Columbia had poor ratings. The location has good proximity to the Mall in Columbia. I checked into a room with a nice layout. After being in the room for less than an hour, I began having allergic reactions (sneezing, watering eyes, runny nose). I mentioned my...

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Thank 2020Bob
Orlando, Florida
Reviewed 20 April 2016

We were in Columbia for a single night, and decided to go cheaper. I regret the decision. Desk staff was nice enough, but the hotel is a disaster. It's dirty, old and the rooms are simply unusable - a single chair in a queen room, rather than a sofa. I've never before stayed in a hotel where I was actually...

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Thank derring_do
Greenwood, South Carolina
Reviewed 1 April 2016 via mobile

My family and I have had an excellent stay here. The front desk clerk, Alethea, is very friendly and helpful in anything we may need. All the staff here makes you feel right at home. The facility is quiet, clean, and well kept. I would recommend this Extended Stay to friends and family.

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Helpful?
Thank shaygood
Manager_11525, General Manager at Extended Stay America - Columbia - Gateway Drive, responded to this review

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience and exceptional customer service! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in...

Reviewed 12 January 2016 via mobile

I must say that I've had a great stay they have a great staff.. my favorite staff member will have to be mrs *Alethea she's was very helpful... I really enjoyed staying at this extended stay I plan to go back very soon... Great job to all the staff

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Thank Sandra V
Bay Shore, New York
Reviewed 30 November 2015

awful place to stay, the rooms were not clean, we booked a suite which had a kitchen but anything you needed to use the kitchen(no cups, plates, silverware,absolutely nothing) needed to be requested. no sheets or blanket for the pull out couch. only 2 towels. this would have been fine if they were staffed properly which they were not, so...

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Helpful?
Thank pauliepatch
Manager_11525, General Manager at Extended Stay America - Columbia - Gateway Drive, responded to this review

Thank you for your recent review of your stay. I sincerely apologize that we failed to meet your expectations. Your comments were reviewed by the staff, and we will make sure we are responding to guest needs in a timely manner as well as ensuring that rooms are cleaned to our company’s high standards. I am grateful for the feedback...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Free Breakfast

Additional Information about Extended Stay America - Columbia - Gateway Drive

Address: 6620 Eli Whitney Dr, Columbia, MD 21046-1701
Region: United States > Maryland > Columbia
Price Range: $93 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Columbia - Gateway Drive 2.5*
Number of rooms: 95
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Also Known As:
Extended Stay America Columbia
Hotel Style:
#4 Business Hotel in Columbia
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Columbia - Gateway Drive staff and other travellers.
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6 months ago

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Questions? Get answers from Extended Stay America - Columbia - Gateway Drive staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are no good rooms. In back, the work pickup crowd was parked, and it was quite loud, even after requesting a QUIET room.”
 of 5 bubbles derring_do, 20 Apr 2016 | Read review
“Affordable Convenient Perfect for an extended stay as well”
 of 5 bubbles darleciau, 18 Oct 2015 | Read review
“great parking”
 of 5 bubbles gopreston2, 21 Sep 2015 | Read review
“Need a room stay here with a bed living area kitchen area bathroom free Wi-Fi breakfast to grab and go”
 of 5 bubbles jenniferwA1589MA, 13 Sep 2015 | Read review
“If staying long term, bring your own cleaning supplies and clean the room yourself.”
 of 5 bubbles 788mauricew, 19 May 2015 | Read review
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