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I don't know the age of this hotel but it seems new and maintained very well. It's clean everywhere and I don't feel bad walking on barefoot in the room at all. Hotel staff is very friendly just like the rest of the town.
Response from ConcordHospitality, General Manager at Fairfield Inn & Suites CumberlandResponded May 23, 2016
Our staff makes sincere hospitality their priority; I’m glad you enjoyed our friendly associates and location. Reflections like yours allow us to monitor our guest experience. Thank you for your time in reviewing your stay, and we hope to host you again soon....More
The front desk agent was very nice and the staff in general were courteous and helpful. The room was pretty standard for a Fairfield - it included a refrigerator and a microwave. The in-room A/C, despite having a "fan" option acts more like automatic, so...More
Response from ConcordHospitality, General Manager at Fairfield Inn & Suites CumberlandResponded May 4, 2016
It is wonderful to know that your stay was pleasant. We love hearing that you appreciated our friendly service and amenities while visiting. Your feedback is helpful, and I thank you for taking the time to share. We look forward to being your...More
I stayed at the Fairfield Inn on April 22 and 23. The hotel is very nice, good breakfast, clean lobby and room upon check in. The bed is great. However after the first night my room was not cleaned completely. I arrived back by 4:30...More
2 Thank railroader1
Response from ConcordHospitality, General Manager at Fairfield Inn & Suites CumberlandResponded April 29, 2016
I'm glad you enjoyed our accommodations and amenities, but I'm very sorry that your room was not serviced to your satisfaction. Cleanliness is a key priority, so we appreciate your feedback as it heightens our awareness. Thank you for staying with us and...More
The hotel was updated, and the room was really nice. I would suggest staying on the upper level floors if you would like the quiet, even though the hotel was not noisy at all. There is a crab restaurant in walking distance called The Crabby...More
Response from ConcordHospitality, General Manager at Fairfield Inn & Suites CumberlandResponded April 28, 2016
I'm so glad you enjoyed your stay. It is wonderful to know that you found our rooms comfortable and our location fun. Your review and recommendation are welcomed and appreciated. Thank you for staying with us.
Wonderful place to stay while biking The C&O Canal and the GAP are right outside the back door of the Fairfield Inn. Extremely clean, great staff, breakfast was terrific, very quiet! There were quite a few bikers that we met in the morning over breakfast....More
1 Thank drjmatthew
Response from ConcordHospitality, General Manager at Fairfield Inn & Suites CumberlandResponded April 22, 2016
Our associates make sincere hospitality their priority. We appreciate hearing from you and are glad to know you enjoyed our hotel and the level of service we provide. We look forward to seeing you upon your return to the area!