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Holiday Inn Express Salisbury-Delmar

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30232 Lighthouse Dr, Delmar, MD 21875-2484
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (50)
Room & Suite (57)
Dining (10)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 20-11-20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express Salisbury-Delmar
Updated 20-11-20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 2 hotels in Delmar
Location
Cleanliness
Service
Value
Welcome to the Holiday Inn Express & Suites, Salisbury-Delmar, MD. Located on Rt 13. Business, you will find this location to fit both Leisure and Business needs. Our property has amenities that are sure to make your stay relaxing and comfortable. We offer each of our guests complimentary HSIA, Fitness center, 24-hour coffee, seasonal outdoor pool and great service. All rooms are 100% non-smoking and feature a microwave and fridge. You will find that our location is convenient to all Salisbury, MD attractions; 3 mi. Henry S. Parker Sports Complex, 6.5 mi from Salisbury University, 7 mi. Arthur W. Perdue Shorebirds Stadium, 6 mi. Perdue Corporate Headquarters, 35 mi. Ocean City, MD., 6 mi. Wicomico Youth & Civic Center, 1.5 mi to the Old Mill Crab House and 4 mi from the RT 13 Dragway in Laurel, DE. When staying at the Holiday Inn Express & Suites Salisbury-Delmar are sure to have fun and relax while visiting the Salisbury, MD area. We look forward to seeing you soon.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Business Centre with Internet Access
Meeting rooms
Newspaper
Parking
Wifi
Outdoor pool
Breakfast available
Breakfast buffet
Vending machine
Non-smoking hotel
Picnic area
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
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Room features
Allergy-free room
Air conditioning
Housekeeping
Safe
Microwave
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English, Spanish
158Reviews0Q+A31Room tips
Traveller rating
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Popular mentions
Joyce C wrote a review Apr. 7
1 contribution
I wrote to express our dismay to the management of this hotel about an unwelcome sight upon arrival at the Holiday Inn Express located in Delmar, Maryland on March 30, 2021. Management has not yet responded. So...I am posting here to apprise others of some questionable, appalling activity that occurred , at least on this occasion. We checked in around 8:30 pm. No one was at the desk. Shortly afterwards the desk clerk arrived from the direction of the lounge. We checked in. Then headed towards the elevators...passing a group of men in the lounge area enjoying some pleasure while watching one member of the group being barbered by another. This impromptu “barbershop “ was set up in front of the usual breakfast buffet...currently shut down due to COVID 19 thank goodness. The idea of human hair flying about in such a public place, COVID-19 aside, gave us pause. We almost immediately turned around and checked out. If we hadn’t been so fatigued and facing a very early morning appointment, we would have. In addition, the hallway carpeting looked not to have been vacuumed for some time and the hallways smelled stale. Also, the outside bottom portion of the door to our room was marred...almost as though a dog had scratched upon it. Not sure that was the case...the hotel is supposedly pet negative. Bottom line...we won’t be staying here again. Not our usual hotel experience.
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Date of stay: March 2021
Location
Cleanliness
Service
Trip type: Travelled on business
Room Tip: Good things about this hotel were quietness, a comfortable bed and convenience to our destination.
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Response from Anne Webster, Owner at Holiday Inn Express Salisbury-Delmar
Responded 1 week ago
Thank you for choosing our hotel. I apologize if you felt that your concerns went unheard. However, I have not received a correspondence from you. It may be possible that the email was incorrectly typed. Lots of people miss the 2nd "E" in the email. Our guess satisfaction is super important to us. As most know this is not a "typical norm" for any establishment. We are all doing our best to help one another. Our area has been blessed with having a mass vaccination clinic just a few miles away with the help support of the Governor. He has also deployed the Army National Guard to provide this service. There are many hotels in the area that assisting with their accommodations. As an establishment that PROUDLY support our troops that work from 8 am-8 pm daily providing vaccinations to local residence. You are absolutely correct that the hotel is not a pet friendly hotel. However, we are happy to accept Service animals. The public area of the hotel are sanitized and cleaned throughout the day. I apologize if we did not exceed your expectations and wish you the best on your future endeavors.
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Gerry F wrote a review Aug. 2020
Central Florida, Florida160 contributions37 helpful votes
This property is going through renovations but noise was kept to a bare minimum. We could not hear anything in our room. We did have a problem with our stay but to the credit of the property manager, it was immediately addressed to our satisfaction. To me, customer service is paramount. It means as much to me as a clean room. The beds were clean, fresh and very comfortable. I will say I was disappointed with "breakfast". We were given a prepackaged sweet roll and instructed to go back to our room if we wanted coffee. I explained to the hostess that we had turned in our keys and were planning to "hit the road" immediately after breakfast. I don't understand why they didn't have coffee on hand. They also had prepackaged bagels on hand but you needed to go back to your room to microwave them. It's worth mentioning that this is the only IHG property that we have stayed at that didn't have a hot breakfast option served by property staff.
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Date of stay: August 2020
Value
Cleanliness
Service
1 Helpful vote
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Response from IHG Service, Owner at Holiday Inn Express Salisbury-Delmar
Responded Sep. 10, 2020
Hello Gerry F, Thank you for staying at our Holiday Inn Express Salisbury - Delmar. Our hotel wanted to offer an efficient and frictionless experience for guests on the move. I am delighted that you found our rooms comfortable and clean to enjoy a good night's sleep even with our ongoing renovations. All we wanted was to give you the brilliant basics and it seems there were some loopholes in amenities and service. I am sorry that breakfast did not meet your expectations. For the health and safety of our guests and hotel colleagues, we are operating on modified or reduced services which include the limited options of our buffet breakfast. These changes are temporary and normal amenity and service levels will be reinstated as soon as possible. I already shared your comments with the management team for reference. I'm confident that they will take the necessary steps for improvement. Though we would prefer you had a better experience at our hotel, we would like to thank you for sharing your thoughts and hope you will allow us to serve you again in the future. Safe travels, Deborah R. Case Manager IHGService
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Joe wrote a review Aug. 2020
1 contribution
I have been an IHG member since 2017. I am a Spire Elite Member since 2017. I have been a loyal IHG member and only stay at IHG hotels while working out of town (which is typically more than half a year). I began my stay at the Holiday Inn in Salisbury/Delmar, Maryland on August 6th. I walked to the font desk and spoke to the attendant face to face my first night due to children on a travel baseball team that were staying in the hotel who were running through the hallways, outside in the pool late at night and slamming doors. The second night I had to phone the front desk to complain about the same issues. Tonight I complained again about the children running around and their parents holding loud conversations outside of my room. I also inquired if it was policy for employees to advertise their political stance on their CDC mandated masks while on the job (I.e a confederate flag. American flag, Betsy Ross flag, or any other flags/stance that could cause offense or make any guest or staff feel uncomfortable.) After returning to my room after this encounter (my 3rd night), I was told that this would be taken care of. My phone in my room rang. I assumed it was a call to apologize or a solution to the reoccurring issue. Much to my surprise, it was a “manager” informing me that I was being given 30 minutes to pack up and be off of the premises before the cops would be called “to make me leave immediately.” The reason given was that I had harassed staff/other guests. When I asked for any proof of such actions on my behalf was told I then had 25 minutes to leave. Much to my disappointment with no proof of any wrongdoing, I packed my belongings with no disrespect to the staff and left within 21 minutes. I do need to add that on August 6, 2020, my first night stay, I had confronted the front desk attendant and she told me that she was actively walking the halls and all three floors and had notified the guests that they could not run the halls and act the way that had been and that “it would be taken care of.” Night number two after the phone call to the front desk, the same attendant told me the exact same thing “it will be taken care of.” Skip to this evening. I had called to complain to the front desk from my room. I was told to hold on and to wait for a call back. When I received the call back it was from another employee that explained to me if there were one more complaint against this group of people, they would be evicted from the premises. At this point with that statement, it was clear to me that I was not the only person complaining. At approximately 6:50pm with another complaint the attendants seemed to have no regard for me whatsoever and after two other issues denounced my presence. I went back to my room and received my call from the “manager” telling me to leave the premises.
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Date of stay: August 2020Trip type: Travelled on business
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Response from Anne Webster, Owner at Holiday Inn Express Salisbury-Delmar
Responded Aug. 11, 2020
Thank you for choosing our hotel. We desire for each guest to have a relaxing and comfortable stay. Our town is blessed to have the ability to host many sports tournaments both adult and youth. With that being said, the hotel has a policy that we follow. Moments after management personally addressed the issue with the youth and parents, you lodged another complaint. The only concern that I personally had is no one was left on the floor as we all walked downstairs together. We found this to be the case on numerous occasions. As described in our conversation, the hotel has surveillance cameras that are used for events specifically like this enabling us to narrow down the true case. We as management felt that since there was only one person specifically bothered by 30+ rooms, it would be more comfortable for you to find a different location that would meet your needs. In regards to the concern about the "political view" on the CDC mandated mask, we as management have no issues with any of the masks that have been worn by team members. IHG as a company stands behind many different groups. While it may not be each team members belief, everyone has the right to expression. The important fact is our Team member was following CDC and Company Guidelines. Thank you again and we wish you well in your future endeavors.
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Ryan K wrote a review Jan. 2020
11 contributions
+1
I understand that the hotel is going through renovations right now, but they are about 5 years too late. The 1st room they gave me had a toilet that didn't even flush and a shower that looked like it had just been used. The chair had very questionable stains all over it. The 2nd room they gave me had mismatched paint on the ceilings and the walls of the bathroom. The shower curtain was so old that the finish was gone off of the rings built into it. There was a spot where the paint was peeling off of the ceiling in the bathroom. The a/c housing had turned yellow. There was trash and disconnected brackets behind the nightstands and something I had not seen before; all of the phones had been removed from the room. I had booked 2 nights for business and found that I would be done early. I called the hotel just prior to 1pm to inquire if it was too late to check out with out a charge for the 2nd night. I was fully prepared for a no answer and would have completely understood, but the desk clerk informed that it was no problem. I told him I was 5 minutes away and would be right down. I arrived at the hotel, stopped at the front desk and inquired if it was still okay, before I packed up my room and was told it was no problem. I packed up my room quickly and came back to the front desk, where the clerk now told me I would have to pay for the 2nd night because they cleaned my room. When I informed him that they didn't he went to the manager who now said they had to charge me because they didn't clean my room and housekeeping was gone (now just after 1pm and the cleaners were in the hallway still). When I tried to speak with the manager just just threatened to throw me out and still charge me. This was absolutely the worst Holiday Inn and worst staff I have ever seen. I will never stay at this location again.
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Date of stay: January 2020Trip type: Travelled on business
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Response from annewwebster, General Manager at Holiday Inn Express Salisbury-Delmar
Responded Jan. 29, 2020
Thank you for choosing our hotel. We apologize that your stay did not meet your expectations. As you mentioned the hotel is currently undergoing renovations. We look forward to the completion. Thank you again for choosing our hotel.
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TimeTraveler_800 wrote a review Nov. 2019
Santa Fe, New Mexico241 contributions189 helpful votes
Stayed here because of proximity to friends/family we were visiting. Beds were pretty comfortable and property was fairly quiet. Breakfast area and food was okay. Parking was adequate. Fine for a night or two if you can get a good price.
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Date of stay: November 2019
Value
Cleanliness
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2 Helpful votes
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Salisbury-Delmar
Responded Nov. 29, 2019
Thanks for the stay and feedback. I am happy that you found our beds comfortable, enjoyed the food selection and that our location worked for your travel needs. We always want to see our guests smile from check- in to check- out. We hope to see you again. Best Regards, John O Case Manager IHGService
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PRICE RANGE
US$95 - US$265 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express salisbur - delmar hotel delmar, holiday inn express delmar, holiday inn delmar, delmar holiday inn
LOCATION
United StatesMarylandDelmar
NUMBER OF ROOMS
79
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Frequently Asked Questions about Holiday Inn Express Salisbury-Delmar
Which popular attractions are close to Holiday Inn Express Salisbury-Delmar?
Nearby attractions include Middle Point - Mason Dixon Marker (2.0 km), The Centre at Salisbury (4.5 km), and Altitude Trampoline Park (0.7 km).
What are some of the property amenities at Holiday Inn Express Salisbury-Delmar?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Holiday Inn Express Salisbury-Delmar?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express Salisbury-Delmar?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express Salisbury-Delmar?
Conveniently located restaurants include Cactus Taverna, Old Mill Crab House, and Delmar Pizza.
Are there opportunities to exercise at Holiday Inn Express Salisbury-Delmar?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express Salisbury-Delmar?
Yes, laundry service and self serve laundry are offered to guests.
Does Holiday Inn Express Salisbury-Delmar offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Holiday Inn Express Salisbury-Delmar?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Holiday Inn Express Salisbury-Delmar?
Many travellers enjoy visiting Pemberton Historical Park (12.5 km) and Poplar Hill Mansion (8.1 km).
Is Holiday Inn Express Salisbury-Delmar accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.