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1 - 5 of 143 reviews
I was originally place in room 331. By far one of the dirtiest room I’ve ever encountered. Stay away from this hotel. I asked to be moved and room 304 was just as dirty. I called ICH and was told the manager/owner would call me....More
Dear Rod, Thank you for writing about your stay. Our hotel team makes every effort to assist with our guests request. During the 36 hours that you were at the property we worked diligently to exceed your expectations. I have made 2 efforts in calling...More
I booked 2 different nights during my 13 day stay in Maryland. It was very clean and quiet. The beds were very comfortable and The front desk, Chelsea was very polite and very helpful. The breakfast was delicious and the staff was sweet kind and...More
Dear heil222, Thank you for choosing to stay at the Holiday Inn Express & Suites located in Delmar, MD. We are happy to read that you enjoyed your stay. I will make sure to share your comments with the hotel team. The Holiday Inn Express...More
We needed to find a place to stay after an unexpected trip. Everything was booked due to homecoming weekend. So we didn’t actually check in until almost midnight. The room was nice, the fridge was too loud, found some random stray hairs on the lamp...More
Thank you for your feedback and for taking the time to write about your experience. We apologize that we were unable to extend the departure. I have spoken to our housekeeping department about the concerns you had mentioned. This will allow us to improve for...More
We've stayed here several times. We are IHG club members. Typically the stays are satisfactory, but recently we experienced a bad one. We were put on the top floor, in a room near the elevator, surprised about that, given our club status, that we've been...More
Thank you for being a valued guest at the Holiday Inn Express & Suites. I apologize that we did not exceed your expectations. Our hotel team strives for each guest to have a perfect stay. We do go through a routine preventative maintenance so that...More
Tonight, this hotel overbooked on a busy weekend, and bumped my wife falsely claiming it was a duplicate reservation and then that the credit card guaranteeing the room was declined (we checked), and they "couldn't reach us". They did give us a decent rate for...More
Thank you for choosing the Holiday Inn Express & Suites located in Delmar, MD. I apologize for the inconvenience your wife encountered. Our hotel's policy states that we have a 48 hour cancellation requirement. We also have a requirement that the reservations must be guaranteed....More
"I would call directly to the front desk and work with them on a room, which you may be able to get a better..."
"great place to lay your head"
"Value, clean, quiet, Large rooms"
"Suggest a room on the back side of the hotel, upper floor, and away from the elevator."
Canada (English)
