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Holiday Inn Gaithersburg

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Holiday Inn Gaithersburg
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399 Reviews from our TripAdvisor Community

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Showing 392: English reviews
Rochester, New York
Level Contributor
68 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 3 weeks ago via mobile

Bed was very comfy. Tons of electrical outlets. Decent work desk and adjustable chair. Clean workout room with well-maintained equipment. Strong shower. Absolutely worth the price. I've paid more to stay at worse. Restaurant staff was superbly helpful and understanding. Only oddity - the toilet was unusually close to the tub / far from the toilet paper. Needed to stretch... More 

Helpful?
1 Thank JMWC2002
Reisterstown, Maryland
Level Contributor
159 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed 22 October 2016

We were really impressed with this hotel. Stayed in the North Tower. The room (except of bathroom tubs and walls) were renovated nicely, were clean, comfortable and quiet. The front desk managers were very nice and accommodating to our needs. As platinum members we were offered free breakfast (which was good too). We didn't use but saw the pool and... More 

Helpful?
Thank pyatachok
katie d, Front Office Manager at Holiday Inn Gaithersburg, responded to this review

Thank you for yoru recent stay. WE love our guests and I'm glad it showed. We hope to see you again in the near future! Sicnerely, Barak Sam Geust SErvice Manager More 

Atlanta, Georgia
Level Contributor
68 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 20 October 2016 via mobile

Ok, it's HI, but really. One of the beds was so close to the wall that I had to turn sideways to get into the bathroom. And to add insult to injury, the bathroom light switch was BEHIND THE DOOR. To be fair, the free breakfast was really quite nice--scrambled eggs, home fries, bacon, sausage links, pancakes, fruit, etc. And... More 

Helpful?
Thank drmac2012
katie d, Guest Relations Manager at Holiday Inn Gaithersburg, responded to this review

Thank you for your recent stay, and letting us know about it. I apologize your room size was small. We do have different room configurations and we'd be happy to ensure you received a larger room if you are interested in coming back in the near future. Please just reach out to me, and I will take care of it.... More 

2 reviews
Reviewed 9 October 2016 via mobile

I left this hotel with bug bites ALL OVER my left arm and hand,right arm and back. I sent the hotel NUMEROUS emails WITH PICTURES ,only to never hear back WHAT was found in room 441. I have big open holes on my arms and hands. I am so disgusted with never receiving a call back from management. I did... More 

Helpful?
Thank andrea c
katie d, General Manager at Holiday Inn Gaithersburg, responded to this review

I am so sorry to hear about the issue you had at the hotel. We must have the wrong contact information for you, as we have been trying to reach you via telephone to let you know what our findings have been in reference to room 441. Please call the hotel directly and ask for me, and I will be... More 

Charlottesville, Virginia
Level Contributor
8 reviews
3 hotel reviews
Reviewed 29 September 2016

The staff at this hotel are top notch! I stay here once a month on business and they never disappoint. I had one visit where they had given me a room in the south building and unfortunately had a large group of school children come in. I asked to be moved and they actually moved all of my baggage for... More 

Helpful?
Thank rnpta1st
Dallas, Texas
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 September 2016

Okder property not updated. Seems tired, drab. Pool is closed in the middle of the day on weekdays when business travelers are there. The spa was broken. CAVEAT - The even numbered rooms on the first floor have no cellular coverage, a fact not disclosed at check-in. No ice machine on the first floor. Restaurant was decent, but limited hours.... More 

Helpful?
Thank Howard L
katie d, Guest Relations Manager at Holiday Inn Gaithersburg, responded to this review

Thank you for your recent business, and letting us know about your stay. We appreciate you pointing out all the issues you encountered. We have had issues on and off with our hot tub, and we are curently waiting on parts for repair. In the future we would be happy to put you on a higher floor in our North... More 

Maryland
Level Contributor
3 reviews
Reviewed 16 September 2016

We arrived on Friday afternoon, Sept 16, 2016. The exterior of the hotel looks nice and it is centrally located in busy Gaithersburg. The hotel is OLD with low ceilings and a dark brown decor. We looked at 4 rooms and each had a problem. We read were this property had been "RECENTLY" updated but the four rooms we seen... More 

Helpful?
Thank Orioles-Ravens
katie d, Front Office Manager at Holiday Inn Gaithersburg, responded to this review

WE are very sorry your were disappointed with our rooms. Pleae reach out to me directly to discuss your findings. WE strive for 100% satisfaction, and clearly we faield you. I can be reached at our main number 301-948-8900 Sincerely, Barak Sam Guest Service Manager More 

Dix Hills
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 15 September 2016 via mobile

This is a nice hotel, not a typical Holiday Inn. Efficient and helpful staff, clean rooms, no musty smell, took the breakfast package since I have no status with IHG. Good thing we brought water from the road. Overall good value for the area it is in.

Helpful?
Thank Art P
Quakertown, Pennsylvania, United States
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 12 September 2016 via mobile

Hotel had undergone a renovation since my last visit. Very well done. Rooms were clean. Hotel has an in house restaurant which also serves alcohol. Overall it was a great experience. Check in went flawlessly and the staff went above and beyond expectations. Def be back

Helpful?
Thank Shaun M
Rotonda West, Florida
Level Contributor
96 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 8 September 2016

We were told that this property had been "RECENTLY" updated. Bathroom had dirty grout and debris in all corners. Chair in room had multiple stains. We found an uneaten apple under the ottoman. Mold-like stuff in A/C unit. On the positive side, the pillow offerings were fantastic. Best sleep I have had in a long time. Staff was accommodating and... More 

Helpful?
Thank pumpkin068
katie d, General Manager at Holiday Inn Gaithersburg, responded to this review

.thank you for taking the time to let us know about the problems you experienced with your recent stay. I am so sorry you had so many cleanliness issues in your room. I have met with the executive housekeeper, and step will be taken to avoid these problems in the future. We are very pealed you got great sleep, and... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Room Service
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Holiday Inn Gaithersburg, your number one choice for Gaithersburg hotels! The Holiday Inn Gaithersburg Maryland is a non-smoking environment that provides lodging in Gaithersburg, MD in the heart of the I-270 High Tech Business Corridor and is convenient to Washington, DC. This first class Gaithersburg hotel is located near NIST, IBM, Hughes, Lockheed Martin, DOE, Texas Instruments and Medimmune. ... more   less 

Additional Information about Holiday Inn Gaithersburg

Address: 2 Montgomery Village Ave, Intersection of Rte 355 & Montgomery, Gaithersburg, MD 20879
Region: United States > Maryland > Gaithersburg
Price Range: $125 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Gaithersburg 3*
Number of rooms: 301
Reservation Options:
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Also Known As:
Holiday Inn Gaithersburg Hotel Gaithersburg
Gaithersburg Holiday Inn
Hotel Style:
#2 Business Hotel in Gaithersburg
#3 Romantic Hotel in Gaithersburg
#3 Green Hotel in Gaithersburg
#4 Family Hotel in Gaithersburg
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Gaithersburg staff and other travellers.
1 question
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Questions? Get answers from Holiday Inn Gaithersburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in North Tower”
 of 5 bubbles pyatachok, 22 Oct 2016 | Read review
“Inspect first”
 of 5 bubbles pumpkin068, 8 Sep 2016 | Read review
“Get the made to order breakfast...definitely worth every penny.”
 of 5 bubbles Y38NOmichaelw, 18 Jul 2016 | Read review
“Higher floor have no noise from above!”
  • Changing Mattress & box every 6 months- nice!
 of 5 bubbles 726charlesn, 25 Jun 2016 | Read review
“6th floor was quiet”
 of 5 bubbles SkychiTravels, 19 May 2016 | Read review
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