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2017-12-24 2017-12-25
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    Extended Stay America - Washington, D.C. - Gaithersburg - North

    205 Professional Dr, Gaithersburg, MD 20879-3406
    +1 877-432-9997
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    2017-12-24 2017-12-25
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    US$76
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    Traveller (8)
    Room & Suite (9)
    Dining (2)
    Overview
    • Excellent35%
    • Very good13%
    • Average7%
    • Poor17%
    • Terrible28%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Rooms
    Suites
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Self-Serve Laundry
    2.5 Star Hotel
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    Offers from Extended Stay America - Washington, D.C. - Gaithersburg - North
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    Rooms
    Dec 24Dec 25
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (67)
    There are newer reviews for Extended Stay America - Washington, D.C. - Gaithersburg - North
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    11 - 15 of 67 reviews

    Reviewed 13 July 2017

    Not a good one at all. The front office guy was not there more than 45 minutes. I need to wait with the kids in the late night in front of the hotel for the guy to come and check in. Too bad, stinky water...More

    Review collected in partnership with Extended Stay
    Thank Mohamedessa2017
    Response from 00esa, General Manager at Extended Stay America - Washington, D.C. - Gaithersburg - NorthResponded 14 July 2017

    Please accept our sincere apologies for not living up to your expectations. We strive to provide wonderful hospitality to all of our guests, but we obviously let you down. Your feedback is important to us, and we will use it to improve our services going...More

    Reviewed 4 July 2017

    Business trip. Initially placed in a room with a toilet which leaked at the base and a shower curtain that would not close because the curved rod was falling out of the wall on both sides. The staff moved us the next day to a...More

    Review collected in partnership with Extended Stay
    Thank E9242XXnadinem
    Response from 00esa, General Manager at Extended Stay America - Washington, D.C. - Gaithersburg - NorthResponded 5 July 2017

    I am sorry to know we did not meet your expectations regarding our service and facilities. We hope you will accept my apology for what transpired. We obviously have room for improvement, so I will discuss your review with my management and staff in an...More

    Reviewed 2 July 2017

    Was not at all impressed. Not running water in shower. The room was cleaned which was nice the channels on the TV were not all that clear. Could not find kids channels. I can say it was nice and quiet.More

    Review collected in partnership with Extended Stay
    Thank D8168TQmichelea
    Response from 00esa, General Manager at Extended Stay America - Washington, D.C. - Gaithersburg - NorthResponded 2 July 2017

    Thank you for staying with us. We are glad you liked some aspects of your visit, but we are sorry you were not completely satisfied. I have shared your concerns with my plumbing and engineering teams. We also apologize for the issues you experienced with...More

    Reviewed 23 June 2017

    I had to wait to check in so the staff could finish there personal conversation. The bedding had hair in it. There was only one set of towels. When I asked the front desk for a plate they acted like it was a problem. The...More

    Review collected in partnership with Extended Stay
    Thank toddj980
    Response from 00esa, General Manager at Extended Stay America - Washington, D.C. - Gaithersburg - NorthResponded 24 June 2017

    Thank you for your feedback. We strive to consistently deliver exceptional service, so I apologize you had a disappointing experience with us. I have shared your feedback with my team, and steps have already been taken to ensure these mistakes are not repeated in the...More

    Reviewed 21 June 2017

    Nice building no changing of sheets or blankets. Difficult getting clean towels. They were always washing. No one at the front desk several times. Laundromat-washers were filthy and dryers full of excessive amount of lint.More

    Review collected in partnership with Extended Stay
    Thank H5137RCcarmend
    Response from 00esa, General Manager at Extended Stay America - Washington, D.C. - Gaithersburg - NorthResponded 21 June 2017

    Thank you for being our guest. We apologize for the inconvenience you experienced as we take pride in delivering impeccable service. Your feedback is important to us as it will help us to improve our facilities and amenities going forward. We will use your experience...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Breakfast included
    Details
    • Price range
    • US$79 - US$98 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 101
    • Reservation Options
    • TripAdvisor is proud to partner with Extended Stay, Expedia, Priceline, Booking.com, Hotels.com, Travelocity, Hotwire and Cancelon so you can book your Extended Stay America - Washington, D.C. - Gaithersburg - North reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Maryland >
    • Montgomery County >
    • Gaithersburg
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    Traveller (8)
    Room & Suite (9)
    Dining (2)
    Hotel & Grounds (6)
    Bathroom (2)
    Nearby
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    Questions & Answers
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    Room Tips
    "Extended Stay America has better rates over time."
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    "The staff will let you walk the floors and check out a room before you actually check in."
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    "Any room location"
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    "Some people mention 3rd was smoking, but mine wasn't and facing the back was very quiet."
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