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Extended Stay America - Washington, D.C. - Germantown - Town Center

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Extended Stay America - Washington, D.C. - Germantown - Town Center
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85 Reviews from our TripAdvisor Community

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Showing 85: English reviews
Louisville, Kentucky
Reviewed 2 weeks ago via mobile

Somehow it seems every review between 11/2015 and 7/2016 disappeared. Odd considering I know I reviewed it and know there seems to be a steady stream of reviews. Anyhow, the room was awful. Linens were dirty. Sink had food in it. Offered another room but it was no better so stayed put and cleaned the room myself (and had them...

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Helpful?
Thank Vfisk1
Los Angeles, California
Reviewed 3 weeks ago

They did not have the room I had reserved 5 weeks prior and wanted to charge me $25 per night more for a smaller room, the room I did get was dirty, had stained carpets, mold in the bath tub, a huge chunk of coating was peeling from the bath tub floor, the towels were falling apart and had holes...

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Thank walter718
Reviewed 4 weeks ago via mobile

Stay Far Away!! I would give it a negative rating if possible. Went into the room and it was a mess never cleaned, trash all over the room and beds a mess. Went to the lobby and asked to be moved to another room then once went to the 2nd room that was infested by bed bugs. Had gone to...

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Thank Maria M
Maryland
Reviewed 23 October 2016 via mobile

We chose this hotel based upon the reasonable rate when we had to leave our nearby home overnight due to floor refinishing. It was adequate for our needs, although pretty basic. I made a reservation online but there initially was some confusion and they said they did not have a room for us. But the young man at the desk...

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Thank FMCMaryland
Germantown, Maryland
Reviewed 3 October 2016 via mobile

If I could rate this hotel in the minus category, they would get a -1000! Worst hotel ever. The conditions are deplorable! Smoke infested rooms. Smoke infested lobby. Over crowded rooms (totally noticeable). Horrible experience in an unsafe atmosphere. Needs to be shut down!

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Thank hornetspirit
Frederick, Maryland
Reviewed 29 September 2016

Terrible customer service, rooms are dirty and smell like smoke and there are drug addicts staying there. We had to call 911 because someone was overdosing in a room upstairs. We will NEVER be staying again!!

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Thank Traveler7121986
Washington DC, District of Columbia
Reviewed 19 September 2016 via mobile

Outside facility so not the cleanest. Safety concerns and cleanliness are issues but interior and exterior. Staff is courteous and pleasant however the issues identified above made the entire experience unpleasant

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Thank Soonest
Glasgow, United Kingdom
Reviewed 7 September 2016

Dirty bed sheets, there was brown marks on the mattress cover. There was noise from the toilet during the night. was informed of the wrong WiFi network. I missed my bus to NYC after waiting 30 minutes to check out. And

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Thank littlemonsterdoo
Reviewed 6 September 2016

The room looked clean enough but was old and needed repairs. The sheets were stained, the bathtub was peeling, the stopper in the tub didn't work, the toilet didn't flush well. There were spiders in the room. No tissues, no conditioner. TV worked poorly. A/C unit worked well but loud.

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Thank Wendy S
Rotterdam, The Netherlands
Reviewed 1 July 2016

A nice and quiet place to stay, not really a place with all the tourist stuff next door but I had a beautiful rental car, so so far I'm really enjoying. In the morning I go for a jog and I do my exercises (guess I'm not the regular tourist) and afterwards me and my daughter visit places of interest...

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Thank zdnakrum

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Self-Serve Laundry
  • Free Parking

Additional Information about Extended Stay America - Washington, D.C. - Germantown - Town Center

Address: 20141 Century Blvd, Germantown, MD 20874-1179 (Formerly Homestead Studio Suites - Washington, D.C. - Germantown)
Region: United States > Maryland > Germantown
Price Range: $99 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Washington, D.C. - Germantown - Town Center 2.5*
Number of rooms: 132
Reservation Options:
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Also Known As:
Homestead Studio Suites Washington-Germantown Hotel Germantown
Homestead Studio Suites Germantown
Extended Stay America Germantown
Homestead Germantown
Homestead Suites Germantown
Germantown Homestead Suites
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Questions & Answers

Questions? Get answers from Extended Stay America - Washington, D.C. - Germantown - Town Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2 floors and all rooms face outside toward parking lot. get a room away from the stairwell.”
 of 5 bubbles , 6 Sep 2016 | Read review
“1st floor rooms because no elevator.”
 of 5 bubbles 904laurelf, 8 Nov 2015 | Read review
“check the room out beforehand; many of them rooms are in need of repair”
 of 5 bubbles TeresaL351, 6 Nov 2015 | Read review
“I suggest you book 3 months in advance.”
 of 5 bubbles alexmoss2013, 18 Feb 2014 | Read review
“No swimming pool or fitness center. My room was in the 100 Building.”
 of 5 bubbles 358jimmyd, 21 Oct 2013 | Read review
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